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Questions and Answers
What is a potential outcome of a dysfunctional coaching and mentoring session?
What could indicate a marginally effective coaching and mentoring session?
What method can be used to assess an employee's needs?
Which aspect is typically analyzed in coach performance?
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What is an indicator of ineffective coaching and mentoring sessions?
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Study Notes
Employee Need Assessment
- Can be conducted using 360-degree feedback
- Consider customer ratings if employee interacts with customers
Coach Performance Analysis
- Can be used to track the performance of coaching and mentoring.
- Can be used to track and measure the effectiveness of coaching and mentoring programs.
Mentor Performance Analysis
- Can be used to track the performance of coaching and mentoring.
- Can be used to track and measure the effectiveness of coaching and mentoring programs.
Outcome of Coaching and Mentoring Sessions
- Dysfunctional – Increased deviance behavior, increased turnover
- Ineffective – Performance rating or goal achievement percent remains the same
- Marginally effective – Improved performance rating, decreased turnover
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Description
This quiz explores the assessments and outcomes related to employee coaching and mentoring. It covers tools like 360-degree feedback, performance analysis, and the implications of different levels of coaching effectiveness. Test your understanding of how coaching influences employee performance and organizational behavior.
