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Questions and Answers
In which option should calls with no background noise and no response from the caller be tagged?
In which option should calls with no background noise and no response from the caller be tagged?
- LD Tagging
- Blank Calls (correct)
- No Info Given in Caller Not Responding
- Caller Not Responding
What is the short key to tag a call as a Blank Call?
What is the short key to tag a call as a Blank Call?
- Ctrl + D
- Ctrl + C
- Ctrl + B (correct)
- Ctrl + L
What type of disconnection occurs when the caller disconnects the call in the middle of the conversation?
What type of disconnection occurs when the caller disconnects the call in the middle of the conversation?
- No tagging required
- Deliberate Disconnections (correct)
- Caller Not Responding
- Line Disconnections
How should Line Disconnections below 10 seconds be tagged?
How should Line Disconnections below 10 seconds be tagged?
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How are Blank Calls defined?
How are Blank Calls defined?
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