The Seed Ch 23

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Questions and Answers

Josh decided to stand out by doing all of the following EXCEPT:

  • Being the hardest-working person on his team.
  • Complaining to his colleagues about having to help them. (correct)
  • Always being available to help team members.
  • Writing and singing songs to enhance the mood of the office when they faced a deadline.

What did Josh believe was the reason people got burned out at work?

  • They were not paid enough for their work.
  • They forgot why they were doing the work. (correct)
  • The tasks they were assigned were too challenging.
  • Their colleagues were not supportive.

What change did Josh make to his job description?

  • He added more responsibilities to his job description.
  • He changed the title of his job description to something more impactful.
  • He removed responsibilities from his job description to reduce his workload.
  • He wrote a new description that focused on his purpose rather than just the tasks. (correct)

What did Josh decide was more important than his paycheck?

<p>His personal satisfaction and growth. (B)</p> Signup and view all the answers

How did Josh's perspective change after his experience in the restaurant?

<p>He developed a stronger sense of purpose and a desire to serve others. (D)</p> Signup and view all the answers

What was Josh's primary motivation for working?

<p>To achieve personal growth and make a difference in the world. (C)</p> Signup and view all the answers

How did Josh's colleagues react to his efforts to stand out?

<p>Some colleagues were impressed, while others were critical and resentful. (B)</p> Signup and view all the answers

What was Josh's boss's initial reaction when he learned Josh was returning to work?

<p>He was ecstatic and showed excitement. (D)</p> Signup and view all the answers

What lesson did Josh's father teach him using the mustard seed?

<p>Small beginnings can lead to great outcomes. (C)</p> Signup and view all the answers

In his mission to stand out at work, what specific mindset did Josh intend to adopt?

<p>To work with passion and purpose. (A)</p> Signup and view all the answers

Which of the following is NOT an example of a company that stands out in the marketplace, according to Josh?

<p>Walmart (C)</p> Signup and view all the answers

How did Josh feel about the time he took off for vacation?

<p>It helped him gain clarity. (A)</p> Signup and view all the answers

What specific action do Les Schwab Tires employees take to ensure customer satisfaction?

<p>They run outside to greet customers. (C)</p> Signup and view all the answers

What façade did Josh want to avoid at work?

<p>Being seen as just furniture. (B)</p> Signup and view all the answers

What does Chick-fil-A’s policy of closing on Sundays exemplify?

<p>Unique business practices can enhance brand identity. (D)</p> Signup and view all the answers

Flashcards

Stand Out

To be noticeable and different from others, typically in a positive way.

Serving Others

To go above and beyond the basic requirements of a job, demonstrating effort and dedication.

Little Things, Big Impact

The smallest actions can have the biggest impact, like a tiny seed growing into a giant plant.

Passion and Purpose

Having a strong desire and reason for doing something, making you more effective and engaged.

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Companies that Stand Out

Companies that go the extra mile for their customers, exceeding expectations and standing out.

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Greeting Customers at Their Car

A simple act of greeting customers at their cars, showcasing a commitment to service and customer satisfaction.

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Closing on Sundays

Closing a business on Sundays to prioritize employees' personal time and create a unique brand identity.

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Leading Customers to the Right Product

Providing personalized assistance to customers by guiding them to the desired product, ensuring a positive shopping experience.

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Superior Service

Delivering outstanding customer service that goes beyond the basic expectations and actively seeks to enhance the customer's experience.

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Unique Signature

An individual's unique contribution or style that sets them apart from others, often reflecting their values and passions.

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Purpose

The underlying driving force that motivates an individual's work and actions, often rooted in a desire to make a positive impact or achieve a specific goal.

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Continuous Learning

A mindset where an individual is driven by a commitment to excellence and constantly seeks to improve their skills and knowledge.

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Audience of One

Ignoring negativity and criticism from others and focusing on one's own goals and principles.

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Job as a Vehicle for Purpose

Transforming one's job from simply fulfilling assigned tasks to a platform for fulfilling a larger purpose and making a meaningful impact.

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Study Notes

Josh's Return to Work and Stand-Out Strategy

  • Josh's boss was ecstatic to see him return, giving him a high five and bear hug.
  • Josh felt his vacation was "life-changing" and clarified his purpose.
  • Josh's mission was to "stand out" at work, going beyond simply showing up.

Examples of Companies that Stand Out

  • Les Schwab Tires employees greet customers.
  • Chick-fil-A closes on Sundays.
  • Publix Super Markets employees guide customers to products.
  • A hospital calls patients post-visit for feedback.

Josh's Stand-Out Approach

  • Helping colleagues with their work, even when busy.
  • Being the most dedicated worker on his team.
  • Creating encouragement songs for the team.

Josh's Motivation

  • Josh realized he could choose to "work for a paycheck" or "make a difference."
  • He decided to serve others and strive for personal growth.
  • His purpose extended beyond company success; he focused on serving others and helping them improve.

Josh's Personal Philosophy

  • He viewed his work as a stage and his actions as a performance.
  • He redefined his role to include a goal of serving, innovating, and communicating with purpose.
  • He saw his job as a vehicle for his purpose.

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