Podcast
Questions and Answers
Josh decided to stand out by doing all of the following EXCEPT:
Josh decided to stand out by doing all of the following EXCEPT:
- Being the hardest-working person on his team.
- Complaining to his colleagues about having to help them. (correct)
- Always being available to help team members.
- Writing and singing songs to enhance the mood of the office when they faced a deadline.
What did Josh believe was the reason people got burned out at work?
What did Josh believe was the reason people got burned out at work?
- They were not paid enough for their work.
- They forgot why they were doing the work. (correct)
- The tasks they were assigned were too challenging.
- Their colleagues were not supportive.
What change did Josh make to his job description?
What change did Josh make to his job description?
- He added more responsibilities to his job description.
- He changed the title of his job description to something more impactful.
- He removed responsibilities from his job description to reduce his workload.
- He wrote a new description that focused on his purpose rather than just the tasks. (correct)
What did Josh decide was more important than his paycheck?
What did Josh decide was more important than his paycheck?
How did Josh's perspective change after his experience in the restaurant?
How did Josh's perspective change after his experience in the restaurant?
What was Josh's primary motivation for working?
What was Josh's primary motivation for working?
How did Josh's colleagues react to his efforts to stand out?
How did Josh's colleagues react to his efforts to stand out?
What was Josh's boss's initial reaction when he learned Josh was returning to work?
What was Josh's boss's initial reaction when he learned Josh was returning to work?
What lesson did Josh's father teach him using the mustard seed?
What lesson did Josh's father teach him using the mustard seed?
In his mission to stand out at work, what specific mindset did Josh intend to adopt?
In his mission to stand out at work, what specific mindset did Josh intend to adopt?
Which of the following is NOT an example of a company that stands out in the marketplace, according to Josh?
Which of the following is NOT an example of a company that stands out in the marketplace, according to Josh?
How did Josh feel about the time he took off for vacation?
How did Josh feel about the time he took off for vacation?
What specific action do Les Schwab Tires employees take to ensure customer satisfaction?
What specific action do Les Schwab Tires employees take to ensure customer satisfaction?
What façade did Josh want to avoid at work?
What façade did Josh want to avoid at work?
What does Chick-fil-A’s policy of closing on Sundays exemplify?
What does Chick-fil-A’s policy of closing on Sundays exemplify?
Flashcards
Stand Out
Stand Out
To be noticeable and different from others, typically in a positive way.
Serving Others
Serving Others
To go above and beyond the basic requirements of a job, demonstrating effort and dedication.
Little Things, Big Impact
Little Things, Big Impact
The smallest actions can have the biggest impact, like a tiny seed growing into a giant plant.
Passion and Purpose
Passion and Purpose
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Companies that Stand Out
Companies that Stand Out
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Greeting Customers at Their Car
Greeting Customers at Their Car
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Closing on Sundays
Closing on Sundays
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Leading Customers to the Right Product
Leading Customers to the Right Product
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Superior Service
Superior Service
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Unique Signature
Unique Signature
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Purpose
Purpose
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Continuous Learning
Continuous Learning
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Audience of One
Audience of One
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Job as a Vehicle for Purpose
Job as a Vehicle for Purpose
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Study Notes
Josh's Return to Work and Stand-Out Strategy
- Josh's boss was ecstatic to see him return, giving him a high five and bear hug.
- Josh felt his vacation was "life-changing" and clarified his purpose.
- Josh's mission was to "stand out" at work, going beyond simply showing up.
Examples of Companies that Stand Out
- Les Schwab Tires employees greet customers.
- Chick-fil-A closes on Sundays.
- Publix Super Markets employees guide customers to products.
- A hospital calls patients post-visit for feedback.
Josh's Stand-Out Approach
- Helping colleagues with their work, even when busy.
- Being the most dedicated worker on his team.
- Creating encouragement songs for the team.
Josh's Motivation
- Josh realized he could choose to "work for a paycheck" or "make a difference."
- He decided to serve others and strive for personal growth.
- His purpose extended beyond company success; he focused on serving others and helping them improve.
Josh's Personal Philosophy
- He viewed his work as a stage and his actions as a performance.
- He redefined his role to include a goal of serving, innovating, and communicating with purpose.
- He saw his job as a vehicle for his purpose.
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