Employee Motivation Quiz: Test Your Manager's Role Knowledge

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Questions and Answers

What is the key to high employee motivation according to the text?

A manager's role in channeling motivation toward goals

Finding the right combination of motivational techniques and rewards

Creating an environment where people feel valued and have growth opportunities (correct)

Recognition, achievement, or monetary gain

What does motivation refer to, according to the text?

Internal tension that motivates specific behavior

Recognition, achievement, or monetary gain

The manager's role in motivating employees

External forces that arouse enthusiasm and persistence (correct)

What is the responsibility of a manager according to the text?

To satisfy employees' needs and encourage great work performance (correct)

To recognize and achieve monetary gain for employees

To create an environment for employee growth and development

To find the right combination of motivational techniques and rewards

What informs a person that their behavior was appropriate, according to the text?

The reward received for the behavior Signup and view all the answers

What affects productivity according to the text?

High employee motivation only Signup and view all the answers

What translates into internal tension that motivates specific behavior?

People's needs such as recognition, achievement, or monetary gain Signup and view all the answers

Which of the following is NOT a content perspective on motivation?

Recognizing the reinforcement perspectives Signup and view all the answers

Intrinsic rewards are best described as:

Rewards that create a pleasant feeling of accomplishment during the action Signup and view all the answers

Which motive should good managers avoid using to motivate employees, according to the text?

Threats and punishments Signup and view all the answers

What is the most effective motivational method according to the text?

Helping employees enjoy their work and gain a sense of accomplishment Signup and view all the answers

Which perspective emphasizes the underlying needs that motivate behavior?

Content perspectives on motivation Signup and view all the answers

Which type of reward is given by another person, typically a manager?

Extrinsic reward Signup and view all the answers

What type of reward creates a pleasant feeling of accomplishment during the action?

Intrinsic reward Signup and view all the answers

"Effective managers want people to receive both intrinsic and extrinsic rewards to meet their needs." This statement is most closely related to which type of rewards according to the text?

Both intrinsic and extrinsic rewards Signup and view all the answers

What is described as 'satisfaction and positive feelings that a person receives in the process of performing a particular action'?

Intrinsic reward Signup and view all the answers

Study Notes

Motivation

Motivation refers to the processes that account for an individual's intensity, direction, and persistence of effort towards attaining a goal.

Key to High Employee Motivation

The key to high employee motivation is to provide both intrinsic and extrinsic rewards to meet their needs.

Responsibility of a Manager

A manager's responsibility is to provide a work environment that supports and encourages employee motivation.

Feedback and Behavior

A person knows their behavior was appropriate when they receive feedback that confirms their actions.

Productivity

Productivity is affected by motivation, which in turn is influenced by internal and external factors.

Motivational Perspectives

The content perspective emphasizes the underlying needs that motivate behavior.
The process perspective on motivation examines the thought processes and cognitive factors that influence motivation.
The level of arousal or anxiety that translates into internal tension motivates specific behavior.

Types of Rewards

Intrinsic rewards are best described as internal satisfaction and positive feelings that a person receives in the process of performing a particular action.
Extrinsic rewards are given by another person, typically a manager.
Managers should avoid using fear as a motive to motivate employees.
Effective managers use both intrinsic and extrinsic rewards to meet employees' needs.

Motivational Methods

Using both intrinsic and extrinsic rewards is the most effective motivational method.

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Description

Test your knowledge about the concept of motivation in the workplace, including the impact of employee motivation on productivity and the role of managers in motivating their teams to achieve organizational goals.