Podcast
Questions and Answers
What is job design primarily focused on?
What is job design primarily focused on?
- Creating opportunities for social interaction
- Implementing flexible work arrangements
- Defining and structuring jobs within organizations (correct)
- Setting goals for employee performance
Which of the following is NOT one of the methods used to enhance employee performance?
Which of the following is NOT one of the methods used to enhance employee performance?
- Job design
- Flexible lifestyle planning (correct)
- Goal setting
- Organizational rewards
What can be a consequence of poorly designed jobs?
What can be a consequence of poorly designed jobs?
- Enhanced goal attainment
- Improved employee motivation
- Decreased performance (correct)
- Increased job satisfaction
Which of the following job designs emphasizes specialized tasks?
Which of the following job designs emphasizes specialized tasks?
How can improved job design impact employees?
How can improved job design impact employees?
Which shift in job structure does employee participation and empowerment encourage?
Which shift in job structure does employee participation and empowerment encourage?
What aspect does goal setting address to enhance performance?
What aspect does goal setting address to enhance performance?
What is the potential outcome of flexible work arrangements?
What is the potential outcome of flexible work arrangements?
What is one of the purposes of performance management?
What is one of the purposes of performance management?
Which orientation focuses primarily on measuring past performance?
Which orientation focuses primarily on measuring past performance?
What role does performance measurement play in organizations?
What role does performance measurement play in organizations?
How does a developmental orientation in performance appraisals enhance future performance?
How does a developmental orientation in performance appraisals enhance future performance?
What might be a consequence of effectively identifying high-potential employees through performance management?
What might be a consequence of effectively identifying high-potential employees through performance management?
Which performance appraisal method emphasizes collaborative discussions about expectations?
Which performance appraisal method emphasizes collaborative discussions about expectations?
What is a primary focus of performance appraisals with a developmental orientation?
What is a primary focus of performance appraisals with a developmental orientation?
What is NOT typically a consideration in conducting an employee appraisal?
What is NOT typically a consideration in conducting an employee appraisal?
What was Frederick Taylor's main argument regarding job specialisation?
What was Frederick Taylor's main argument regarding job specialisation?
Which economist's historical writings influenced Frederick Taylor's views on job specialisation?
Which economist's historical writings influenced Frederick Taylor's views on job specialisation?
What advantage has job specialisation brought to industries in South Africa?
What advantage has job specialisation brought to industries in South Africa?
What is a common problem associated with highly specialised jobs?
What is a common problem associated with highly specialised jobs?
How does the job of assembling toasters illustrate the concept of job specialisation?
How does the job of assembling toasters illustrate the concept of job specialisation?
What is a key characteristic of how tasks are performed in a job specialisation system?
What is a key characteristic of how tasks are performed in a job specialisation system?
What is the main goal of using job specialisation in factories?
What is the main goal of using job specialisation in factories?
What effect does job specialisation have on worker challenges?
What effect does job specialisation have on worker challenges?
What is the primary purpose of the MBO approach?
What is the primary purpose of the MBO approach?
Which of the following describes how goals are developed within an MBO framework?
Which of the following describes how goals are developed within an MBO framework?
What is a key characteristic of a verifiable goal in the MBO approach?
What is a key characteristic of a verifiable goal in the MBO approach?
How does the MBO process ensure goals are adjusted as needed?
How does the MBO process ensure goals are adjusted as needed?
What role does the manager play during the goal-setting meetings in MBO?
What role does the manager play during the goal-setting meetings in MBO?
What is the typical time frame for goal attainment in an MBO program?
What is the typical time frame for goal attainment in an MBO program?
What ensures that the goals set at the top of the organization cascade down effectively?
What ensures that the goals set at the top of the organization cascade down effectively?
What is a common adaptation made by organizations when using the MBO approach?
What is a common adaptation made by organizations when using the MBO approach?
What is a common issue regarding performance appraisals that can lead to confusion among employees?
What is a common issue regarding performance appraisals that can lead to confusion among employees?
Which of the following behaviors is crucial for a supervisor when providing performance feedback?
Which of the following behaviors is crucial for a supervisor when providing performance feedback?
When providing feedback, what is a potential pitfall that should be avoided?
When providing feedback, what is a potential pitfall that should be avoided?
What might indicate a weakness when communicating empathy for someone's feelings?
What might indicate a weakness when communicating empathy for someone's feelings?
What is a likely attitude towards feedback that reflects a lack of skill in providing valuable performance reviews?
What is a likely attitude towards feedback that reflects a lack of skill in providing valuable performance reviews?
Which response style would signify uncertainty in a self-assessment about feedback behavior?
Which response style would signify uncertainty in a self-assessment about feedback behavior?
What could be an ineffective approach to ensuring that individuals know how their actions are perceived?
What could be an ineffective approach to ensuring that individuals know how their actions are perceived?
What does it suggest if someone is prejudging the speaker or their message during a conversation?
What does it suggest if someone is prejudging the speaker or their message during a conversation?
Flashcards are hidden until you start studying
Study Notes
Job Design
- Organisations define and structure jobs through job design
- Well-designed jobs can motivate, improve performance, and increase job satisfaction.
- Poorly designed jobs can negatively impact motivation, performance, and job satisfaction
Job Specialisation
- A method of enhancing employee performance that breaks down jobs into small, standardised tasks.
- Advocated by Frederick Taylor, who argued for scientific job study and standardisation across workers.
- Can lead to increased efficiency and productivity.
- Can be detrimental to employee motivation due to monotony and lack of challenge.
Management by Objectives (MBO)
- A collaborative goal-setting process that cascades goals throughout the organisation.
- Managers and employees work together to set goals.
- Goals must be verifiable and attainable, with resources provided to reach them.
- Periodic progress checks and modifications may be required.
Performance Management
- Used to judge past performance and improve future performance.
- Provides a basis for promotions, transfers, retrenchments, and other personnel decisions.
- Helps identify training needs and high-potential employees.
- Evaluates previous training programs.
Performance Appraisals
- Focus on past performance and measurement for comparison.
- Can be used to develop future performance by setting goals, eliminating obstacles, and identifying training needs.
- Should be specific and clear to avoid vagueness and ambiguity.
Feedback Behaviours
- Supervisors should diagnose the situation and understand how subordinates respond to feedback.
- Providing clear, specific, and actionable feedback is essential for improving performance.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
