Job Analysis and Description Overview
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Questions and Answers

What is the primary reason for selecting a representative sample of jobs for analysis?

  • To handle the workload of analysts
  • To ensure every job gets detailed attention
  • To reduce costs and time associated with analysis (correct)
  • To create more job descriptions
  • Which chart is most useful in showing the reporting structure within an organization?

  • Flow chart
  • Job description chart
  • Process chart
  • Organization chart (correct)
  • What type of information is NOT typically collected during the job analysis process?

  • Salary benchmarks (correct)
  • Employee behavior
  • Working conditions
  • Education and training requirements
  • How has the purpose of job descriptions evolved over time?

    <p>From duty-oriented to role and competency-oriented</p> Signup and view all the answers

    Which component is essential for creating a role and competency description statement?

    <p>Clustering related skills</p> Signup and view all the answers

    What are typically the two concrete products resulting from a job analysis?

    <p>Job description and job specifications</p> Signup and view all the answers

    Which of the following is NOT a benefit of a competency-oriented job description?

    <p>Focuses on employee personalities</p> Signup and view all the answers

    What is an acceptable technique for data collection in job analysis?

    <p>Employee interviews</p> Signup and view all the answers

    What is the primary purpose of conducting a needs assessment?

    <p>To identify specific job performance deficiencies</p> Signup and view all the answers

    Which method involves observing employees to identify their training needs?

    <p>Observation</p> Signup and view all the answers

    What does organizational analysis assess?

    <p>Training appropriateness relative to business strategy</p> Signup and view all the answers

    Which of the following is NOT a method used to gather needs assessment information?

    <p>Self-reporting</p> Signup and view all the answers

    How can a supervisor determine specific training areas needed for improvement?

    <p>Through performance appraisal and managerial concerns</p> Signup and view all the answers

    What is the main focus of person/performance analysis?

    <p>Determining if performance deficiencies stem from lack of knowledge or motivation</p> Signup and view all the answers

    Which of the following indicators might be examined during documentation examination?

    <p>Accident rates and absenteeism</p> Signup and view all the answers

    Why is it important to conduct a systematic needs assessment before training?

    <p>To accurately identify training needs</p> Signup and view all the answers

    What format should educational experience be listed in?

    <p>Reverse chronological order</p> Signup and view all the answers

    Which of the following is a suggested method to highlight skills for an employer?

    <p>Use the STAR technique</p> Signup and view all the answers

    Which of the following is NOT an award mentioned in the education section?

    <p>Best Employee of the Year</p> Signup and view all the answers

    What should be emphasized in the work experience section?

    <p>Job descriptions that are result-oriented</p> Signup and view all the answers

    How should GPA and honors be presented in educational qualifications?

    <p>Include GPA along with honors and awards</p> Signup and view all the answers

    What is the purpose of quantifying results in a skills section?

    <p>To create a clear understanding of achievements</p> Signup and view all the answers

    What type of experiences should be prioritized in the work experience section?

    <p>Career-related experiences or those requiring relevant skills</p> Signup and view all the answers

    Which of the following courses is mentioned as relevant to a position in HRM?

    <p>Compensation and Benefits Administration</p> Signup and view all the answers

    Which method is considered the most commonly used recruiting tool in small organizations?

    <p>Referrals from present employees</p> Signup and view all the answers

    What is the main purpose of maintaining an applicant pool?

    <p>To have a list of potential candidates for future job openings</p> Signup and view all the answers

    Which of the following is NOT a source of applicants mentioned?

    <p>Social media recruitment</p> Signup and view all the answers

    What is one drawback of subcontracting or outsourcing recruitment?

    <p>Loss of control over the outsourced work</p> Signup and view all the answers

    Which method is highlighted as a primary source for entry-level job candidates?

    <p>Campus recruitment</p> Signup and view all the answers

    What is the benefit of internships for employers?

    <p>Interns can be evaluated as potential full-time employees</p> Signup and view all the answers

    Which strategy involves the placement of help-wanted advertisements?

    <p>Job advertisement</p> Signup and view all the answers

    What is a potential advantage of using internal sources for job recruitment?

    <p>It encourages employee retention and morale</p> Signup and view all the answers

    What is a major concern with the ranking method of performance appraisal?

    <p>It can create unhealthy competition among employees.</p> Signup and view all the answers

    Which method compares employees in pairs to determine ranking?

    <p>Paired Comparison Method</p> Signup and view all the answers

    Which performance appraisal method requires managers to document significant employee behaviors?

    <p>Critical Incident Method</p> Signup and view all the answers

    What is a potential drawback of the paired comparison method?

    <p>It takes too long to complete with many employees.</p> Signup and view all the answers

    How does forced distribution primarily affect employee rankings?

    <p>It ensures a set percentage of employees fall into each performance category.</p> Signup and view all the answers

    Which appraisal method might lead employees to sabotage each other's work?

    <p>Ranking Method</p> Signup and view all the answers

    What is a significant characteristic of the critical incident method?

    <p>It necessitates ongoing documentation of performance-related events.</p> Signup and view all the answers

    Study Notes

    Job Analysis

    • Job analysis is a process for collecting and interpreting information about a job.
    • Analyze job data to create job descriptions and job specifications.
    • Selecting a job for analysis can be costly, so it's better to choose a representative sample from the organization.
    • Job analysis data includes job activities, employee behaviors, requirements (education, training, experience), working hours, equipment, duties, workflow, conditions, human traits and abilities.

    Job Description

    • Initially, the purpose of the job description was to set pay levels based on the difficulty of the position.
    • The job description shifted from duty-oriented to role and competency-oriented.
    • Competency-oriented descriptions focus on skills, including what, how, and why aspects of the position.
    • This approach is flexible and can be easily updated when faced with changes in technology, strategies, or customer needs.

    Finding Job Applicants

    • Internal sources are encouraged for finding applicants.
    • Use job postings, portals, and job bidding to inform employees of openings.
    • External sources include job advertisements in newspapers, trade publications, radio, and television.
    • Employment centers, campus recruitment, internships, job fairs, and online recruitment can be used to find applicants.

    Alternatives to Recruiting

    • Subcontracting involves hiring another organization to do the work, leading to less control over that specific function.
    • Outsourcing involves the company taking full responsibility for a specific function, rather than just supplying personnel.

    Writing a Resume

    • Education is listed in reverse chronological order.
    • Include GPA, honors, awards, and relevant coursework.
    • Highlight skills needed for the job.
    • Use the STAR method (Situation, Technique, Action, Results).

    Training Needs Assessment

    • Training is crucial when there's a gap between actual job performance and set standards.
    • Training needs assessment involves identifying the reasons behind performance deficiencies, like lack of knowledge, skills, or ability.
    • Five main methods are used for gathering information for the training needs assessment: interviews, surveys, observation, focus groups, and documentation examination.
    • Organizations need to consider their resources, support from managers and peers, and business strategies when determining training needs.

    Performance Appraisal Methods

    • The ranking method involves ranking employees based on their performance on various traits.
    • The paired comparison method requires evaluators to compare two individuals and choose who is better.
    • Forced distribution uses a predetermined distribution of performance categories (e.g., superior, average, poor) to rank employees.
    • Critical incident method requires managers to record both positive and negative incidents related to an employee's performance.

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    Description

    This quiz covers the essential concepts of job analysis, job descriptions, and the evolution of competency-oriented approaches. It emphasizes the importance of collecting relevant data for effective job analysis and the transition from duty-oriented to role-focused job descriptions. Learn how these elements play a crucial role in selecting job applicants.

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