Podcast
Questions and Answers
What action will be taken if an employee fails to complete at least 90% of their timesheet?
What action will be taken if an employee fails to complete at least 90% of their timesheet?
What is the primary purpose of the policy regarding timesheet submissions?
What is the primary purpose of the policy regarding timesheet submissions?
When will the first reminder for employees to complete their timesheets be sent?
When will the first reminder for employees to complete their timesheets be sent?
Who is required to comply with the timesheet submission policy?
Who is required to comply with the timesheet submission policy?
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What will happen on the second violation of timesheet submission?
What will happen on the second violation of timesheet submission?
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When must employees submit their timesheets?
When must employees submit their timesheets?
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How is a manager reminded of their responsibility regarding timesheet approvals?
How is a manager reminded of their responsibility regarding timesheet approvals?
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What category does 'Regular Working Hours' include?
What category does 'Regular Working Hours' include?
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What action must managers take regarding submitted timesheets?
What action must managers take regarding submitted timesheets?
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What is the consequence of a fourth violation of timesheet submission?
What is the consequence of a fourth violation of timesheet submission?
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What is a requirement for task assignments by managers?
What is a requirement for task assignments by managers?
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Which day will the Service Delivery Director be notified if an employee still has incomplete timesheets after Tuesday?
Which day will the Service Delivery Director be notified if an employee still has incomplete timesheets after Tuesday?
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What will happen to missed submissions and reminders?
What will happen to missed submissions and reminders?
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What will happen after a third violation of timesheet submission?
What will happen after a third violation of timesheet submission?
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What is the consequence for managers with unapproved timesheets greater than 50 hours?
What is the consequence for managers with unapproved timesheets greater than 50 hours?
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What is included in the 'Non-Project Time-non billable' category?
What is included in the 'Non-Project Time-non billable' category?
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What is the consequence of violating the requirements of the policy?
What is the consequence of violating the requirements of the policy?
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How often must the owner of the policy review and update the document?
How often must the owner of the policy review and update the document?
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Which of the following is NOT considered a non-billable task?
Which of the following is NOT considered a non-billable task?
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What type of activities fit under 'Team and Department Events'?
What type of activities fit under 'Team and Department Events'?
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Which category includes efforts to enhance skills or gain certifications?
Which category includes efforts to enhance skills or gain certifications?
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What must be done to request changes to the policy?
What must be done to request changes to the policy?
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What is the function of the 'Productive-Internal Initiatives' category?
What is the function of the 'Productive-Internal Initiatives' category?
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What is the status of exceptions to the policy?
What is the status of exceptions to the policy?
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Study Notes
ITWorx Time Submission Policy
- Policy Version: 1.0
- Effective Date: January 1, 2025
- Document Author: Rehab Salah
- Document Approval: Rehab Salah
Document Change Control
- Version: V1.0
- Date: December 2024
- Action: Create
- Changes: New
- Reviewer: Rehab Salah
- Approver: Rehab Salah
Policy Overview
- Purpose: To ensure timely and accurate timesheet submissions by all technical employees. This streamlines management decision-making, invoicing, and performance reporting.
- Scope and Eligibility: Applies to all technical employees (DevOps, R&D, pre-sales) engaged in technical and non-commercial activities.
- Related Values: People, Profit
Policy Requirements
- Task Assignment: Managers must assign tasks and set start dates to enable accurate time tracking. Employees must submit non-billable tasks according to Annex 1 guidelines.
-
Time Submission Categories:
- Regular Working Hours: Billable, client-related hours connected to billable projects.
- Non-Project Time: Non-billable tasks (see Annex 1).
- Vacation Hours: Follows the ITWorx Vacation Policy.
- Submission Requirements: Employees must submit timesheets by Thursday each week. Managers must review and approve submitted timesheets weekly. Tracking of missed submissions, reminders, and escalations are tracked automatically. Monthly summary reports are provided.
Accountability
- Employee Accountability: Employees failing to complete 90% of their timesheet are subject to escalation and disciplinary actions. Managers with unapproved timesheets exceeding 50 hours are subject to the same disciplinary actions.
Automated Reminders and Escalations
- Employee Reminders: Automated emails for timely timesheet completion with escalation to direct managers, and then the Service Delivery Director (SDD) if incomplete.
- Manager Reminders: Automated emails for timesheet approval with escalation to direct managers and the SDD for unapproved timesheets. Escalation to the SDD can result in disciplinary action.
Escalating Disciplinary Actions for Missed Submissions
- First Violation: Grace period, escalation to the SDD.
- Second Violation: Warning email sent to HR, Legal, manager and SDD.
- Third Violation: Second warning, HR/SDD/Manager meeting to address issues.
- Fourth Violation: Payroll deduction equal to one day's salary plus notification to the employee and manager.
- Continued Non-Compliance: Formal disciplinary actions, including HR and Legal investigations.
Exception
- No exceptions to policy requirements.
Enforcement
- Violation of policy requirements will lead to disciplinary action with HR and Legal team.
References
- Vacation Policy
Policy Review
- Policy valid as of January 1, 2025.
- Policy owner ([SCO]) will review and update at least once annually.
- Changes to the policy require a formal request through the provided link.
Annex 1: Non-Billable Tasks Categories
- Several categories are detailed to classify different types of non-billable, supporting documentation.
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Description
This quiz covers the ITWorx Time Submission Policy, detailing its purpose, scope, and requirements for technical employees. Learn about the importance of accurate timesheet submissions, task assignments, and time submission categories. This is crucial for effective management and performance reporting.
