ITeS and E-Enabled Services Quiz

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9 Questions

What is the main function of an MRI machine?

Provide digital impressions of internal organs

Which machine is specifically used to monitor the heartbeat?

ECG Machine

What type of images can be made using a CAT machine?

Three-dimensional (3D) images of the body

Which machine is used to record the activities of the brain?

EEG Machine

What is the purpose of an ECG machine?

Monitor the heartbeat

Which machine displays the physiology of the heart and its movements?

Cardiac Screening Machine

What type of waves are used in an MRI machine to create digital impressions of internal organs?

Radio waves

Which machine is used for diagnosing problems related to heart veins?

Cardiac Screening Machine

What does an EEG machine primarily record?

Brain activities

Study Notes

ITeS and BPO

  • ITeS (Information Technology Enabled Services) involves outsourcing of processes that can be enabled with information technology, covering diverse areas like finance, HR, administration, healthcare, telecommunication, manufacturing, etc.
  • ITeS radically reduces costs and improves service standards by providing different services integrated in a single delivery mechanism to end users.
  • Services offered by ITeS include Medical Transcription, Customer Relationship Management, Data Entry and Data Processing, Software Development, Data Warehousing, IT Help Desk Services, Enterprise Resource Planning, and Telecommunication Services.

BPO (Business Process Outsourcing)

  • BPO means performing business operations through an outside service provider, with IT playing a crucial role in optimizing business performance.
  • India has expertise in reducing costs while maintaining quality control, with the government providing necessary infrastructure and logistical support to the BPO industry.
  • The BPO industry in India is highly organized and capable of delivering numerous types of BPO services in exceptional quality.

Structure of the IT-BPM Industry

  • The IT-BPM industry is categorized based on the sector, type, and range of offerings, geographic spread of operations, and revenue size of operations.
  • Types of organizations in the IT-BPM industry include Multinational Companies (MNCs), Indian Service Providers (ISPs), and Global In-house Centers (GICs).

Applications of IT

  • IT is used in home computing for online training, shopping, and e-commerce.
  • IT is used in everyday life, with embedded software in products like washing machines and microwave ovens, and for storing important information like appointments and contacts.
  • IT is used in libraries for cataloging and tracking books, and in offices for performing tasks efficiently.
  • IT is used in science and engineering for complex calculations, Computer-Aided Design (CAD), and Computer-Aided Manufacturing (CAM) applications.
  • IT is used in banking for online transactions, customer data management, and ATM services.
  • IT is used in insurance for maintaining customer records, policy management, and diagnosis of diseases using expert systems.
  • IT is used in healthcare for diagnosis and treatment, using machines like CAT, MRI, ECG, Cardiac Screening, and EEG machines.

Test your knowledge on Information Technology Enabled Services (ITeS) and E-Enabled Services. This quiz covers outsourcing processes enabled with information technology, such as finance, HR, administration, and more.

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