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Questions and Answers
Which countries are commonly outsourced to for IT-enabled services?
Which countries are commonly outsourced to for IT-enabled services?
- Germany, France, and Japan
- China, India, and the Philippines (correct)
- Brazil, Mexico, and Argentina
- United States, United Kingdom, and Australia
When was ITES established?
When was ITES established?
- In the 1990s
- In the 1970s
- In the 1980s
- Near the start of the 21st century (correct)
What are some examples of ITES services?
What are some examples of ITES services?
- Human resources, administration, and legal
- Knowledge process outsourcing (KPO), games process outsourcing (GPO), and knowledge management (correct)
- Manufacturing, logistics, and research and development
- Customer service, marketing, and finance
What is the main benefit of outsourcing services to ITES providers?
What is the main benefit of outsourcing services to ITES providers?
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What factors contributed to the growth of ITES?
What factors contributed to the growth of ITES?
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