ITEC 80: User Participation in System Development Process

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16 Questions

What does 'end-user' refer to?

Individuals who use a computer system, software application, or interface to perform specific tasks

How does participation benefit the system development process?

Streamlines the implementation process and reduces testing time

What is the purpose of familiarizing users with the new system?

To allow end-users and client-customers to become familiar with the system before full implementation

Who are client customer users?

Individuals who interact with the system to accomplish their goals

Which type of participation can occur in various forms, such as joining a conversation, attending an event, and sharing ideas?

End-user participation

How does participation benefit job satisfaction and task effectiveness?

It provides job satisfaction and meets task effectiveness needs

What type of participation involves individuals or groups being consulted or informed, but their input may not significantly impact the decision-making process?

Participation by Advice

Which user characteristic involves different cognitive approaches to processing information, such as analytical, intuitive, or visual thinking?

Cognitive Styles

What type of participation involves individuals or groups actively shaping and making decisions, often having the final say in the process?

Participation by Strong Control

Which user classification aspect focuses on physical differences such as age, gender, color blindness, and other physical disabilities?

Disabilities

What type of participation involves individuals or groups having no involvement in decision-making processes?

No Participation

Which key user characteristic focuses on the knowledge and experience of users in dealing with IT systems?

IT experience

What type of participation involves individuals or groups having the authority to make decisions within certain boundaries set by higher authorities?

Participation by Weak Control

What user classification aspect refers to the background of the users and their typical activities?

Application domain differences

What key user characteristic focuses on users' preferences regarding interface layouts, color schemes, font sizes, and visual elements?

Interface Preferences

What type of participation involves individuals or groups having significant influence and control over decision-making?

Participation by Strong Control

Prepare for the finals with this review of Lesson 5 on user participation in the system development process. Understand the various forms of participation and the two types of users, including end-users.

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