Podcast
Questions and Answers
What is automatically populated in the Assignment group field of an incident record?
What is automatically populated in the Assignment group field of an incident record?
- Managed by (correct)
- Change group
- Approval group
- Support group
When is a change task for Post Implementation Review created for an unauthorized change?
When is a change task for Post Implementation Review created for an unauthorized change?
- When the change request moves to a state of Review
- When a change manager accepts the change
- When the change request moves to a state of Assess
- When the change request moves to Close (correct)
What should be used to explore the entire hierarchy and table definitions of the Configuration Management Database Classes?
What should be used to explore the entire hierarchy and table definitions of the Configuration Management Database Classes?
- Reports
- Dependency View
- CI Class Manager (correct)
- Application Menus
Which of the following cannot be defined or set through a Catalog UI Policy?
Which of the following cannot be defined or set through a Catalog UI Policy?
Which type of catalog item should be used to create an incident record from the portal?
Which type of catalog item should be used to create an incident record from the portal?