4 Questions
What is the primary role of project managers in IT?
Coordinating and delivering IT projects
In the context of IT, what is the distinction between an end user and a user?
End user refers to someone accessing a business application, user is broader
What does the IT auditor need to have a thorough understanding of?
Phases of project management
What is the responsibility of the help desk (service desk) in an enterprise?
Acting as a liaison between the IT department and end users
Test your knowledge of IT project management, including planning, budgeting, and reporting, as well as service desk operations and support. Learn about the roles of project managers, IT auditors, and the IT steering committee in executing the IT strategy.
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