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Questions and Answers
What is the primary role of project managers in IT?
What is the primary role of project managers in IT?
- Facilitating quality activities in IT
- Managing data architecture
- Responding to technical questions from end users
- Coordinating and delivering IT projects (correct)
In the context of IT, what is the distinction between an end user and a user?
In the context of IT, what is the distinction between an end user and a user?
- There is no distinction, both refer to administrative accounts
- End user refers to data management, user refers to quality assurance
- End user refers to someone accessing a business application, user is broader (correct)
- User refers to managing data architecture, end user refers to third-party management
What does the IT auditor need to have a thorough understanding of?
What does the IT auditor need to have a thorough understanding of?
- Third-party management
- Phases of project management (correct)
- Data management processes
- Quality assurance phases
What is the responsibility of the help desk (service desk) in an enterprise?
What is the responsibility of the help desk (service desk) in an enterprise?
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