Podcast
Questions and Answers
What does planning quality management imply?
What does planning quality management imply?
- Fixing defects after they occur
- Reacting to situations as they happen
- Anticipating situations and preparing actions to bring about the desired outcome (correct)
- Conducting quality control checks
What is an example of a defect prevention method?
What is an example of a defect prevention method?
- Training quality control inspectors
- Conducting quality control checks
- Selecting proper materials (correct)
- Fixing defects after they occur
What aspect of IT projects refers to the degree to which a system performs its intended function?
What aspect of IT projects refers to the degree to which a system performs its intended function?
- Performance
- Functionality (correct)
- System outputs
- Features
What is an example of a system output?
What is an example of a system output?
What is reliability in the context of IT projects?
What is reliability in the context of IT projects?
Who is ultimately responsible for quality management on IT projects?
Who is ultimately responsible for quality management on IT projects?
What is an example of a scope aspect of IT projects?
What is an example of a scope aspect of IT projects?
What is necessary for balancing the quality, scope, time, and cost dimensions of a project?
What is necessary for balancing the quality, scope, time, and cost dimensions of a project?
What is the primary goal of modern quality management?
What is the primary goal of modern quality management?
According to modern quality management, what is preferred over inspection?
According to modern quality management, what is preferred over inspection?
Who is recognized as being responsible for quality in modern quality management?
Who is recognized as being responsible for quality in modern quality management?
Which of the following is NOT a principle of modern quality management?
Which of the following is NOT a principle of modern quality management?
Which of the following quality experts is NOT mentioned?
Which of the following quality experts is NOT mentioned?
What is the copyright year of the Information Technology Project Management, Ninth Edition?
What is the copyright year of the Information Technology Project Management, Ninth Edition?
How many parts are there in the 'Tools and Techniques for Quality Control' section?
How many parts are there in the 'Tools and Techniques for Quality Control' section?
What is the title of the section that starts with 'Modern Quality Management'?
What is the title of the section that starts with 'Modern Quality Management'?
What is the primary purpose of appraisal cost in relation to quality?
What is the primary purpose of appraisal cost in relation to quality?
What type of cost is related to correcting an identified defect before the customer receives the product?
What type of cost is related to correcting an identified defect before the customer receives the product?
What is the main objective of prevention cost in relation to quality?
What is the main objective of prevention cost in relation to quality?
What type of cost is related to all errors not detected and corrected before delivery to the customer?
What type of cost is related to all errors not detected and corrected before delivery to the customer?
Why is it important to understand other people's expectations as well as your own in project management?
Why is it important to understand other people's expectations as well as your own in project management?
What is the advice given to young professionals regarding expectations in project management?
What is the advice given to young professionals regarding expectations in project management?
What is the category of quality cost that includes the capital cost of equipment used to perform prevention and appraisal activities?
What is the category of quality cost that includes the capital cost of equipment used to perform prevention and appraisal activities?
What is the primary reason why project managers make assumptions about expectations and get surprised when they do not match those of their stakeholders?
What is the primary reason why project managers make assumptions about expectations and get surprised when they do not match those of their stakeholders?
What is the ISO9000:2000 definition of quality?
What is the ISO9000:2000 definition of quality?
What is meant by 'Conformance to requirements' in the context of quality?
What is meant by 'Conformance to requirements' in the context of quality?
In project quality management, what is the purpose of 'planning quality management'?
In project quality management, what is the purpose of 'planning quality management'?
Which process focuses on translating the quality management plan into executable activities?
Which process focuses on translating the quality management plan into executable activities?
What is the primary goal of project quality management?
What is the primary goal of project quality management?
What does a metric represent in the context of planning quality management?
What does a metric represent in the context of planning quality management?
Which of the following is NOT a quality management process?
Which of the following is NOT a quality management process?
What is the primary focus of 'controlling quality' in project quality management?
What is the primary focus of 'controlling quality' in project quality management?
What numerical probability was caused by a computer program change in 1981 that affected the space shuttle's onboard computers synchronization?
What numerical probability was caused by a computer program change in 1981 that affected the space shuttle's onboard computers synchronization?
What caused the 1986 hospital patient fatalities involving the Therac 25 machine?
What caused the 1986 hospital patient fatalities involving the Therac 25 machine?
What was the direct consequence for Wells Fargo bank due to their quality issues?
What was the direct consequence for Wells Fargo bank due to their quality issues?
What is the public's general attitude toward the quality of IT products?
What is the public's general attitude toward the quality of IT products?
When did the Facebook data breach occur?
When did the Facebook data breach occur?
What does the quality management field regard as very important?
What does the quality management field regard as very important?
Which industry product's quality is commonly joked about?
Which industry product's quality is commonly joked about?
What incident in 1981 showed the risks associated with even small timing differences in computer programs?
What incident in 1981 showed the risks associated with even small timing differences in computer programs?
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