IT Essentials v7.0 Chapter 8 Exam Flashcards
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Questions and Answers

What is print layout?

  • Normal (correct)
  • Booklet (correct)
  • Poster (correct)
  • Banner (correct)

    • What is grayscale printing?

    Images printed using only black ink in different shades.

    What is paper orientation?

    Landscape or portrait.

    What does duplex printing mean?

    <p>Two-sided printing.</p> Signup and view all the answers

    What does it mean to collate document sets?

    <p>Print sets of a document with multiple pages.</p> Signup and view all the answers

    What are two cables used to connect a computer to a printer?

    <p>Serial, FireWire.</p> Signup and view all the answers

    What are two functions of a print server?

    <p>Provide print resources to all connected client computers, store print jobs in a queue until the printer is ready.</p> Signup and view all the answers

    What are two methods to connect to a printer wirelessly?

    <p>IEEE 802.11 standards, Bluetooth.</p> Signup and view all the answers

    What are two probable causes for printer paper jams?

    <p>High humidity, the wrong type of paper.</p> Signup and view all the answers

    Which factor affects the speed of an inkjet printer?

    <p>The desired quality of the image.</p> Signup and view all the answers

    What is a characteristic of thermal inkjet nozzles?

    <p>The heat creates a bubble of steam in the chamber.</p> Signup and view all the answers

    In laser printing, what is the name of the process of applying toner to the latent image on the drum?

    <p>Developing.</p> Signup and view all the answers

    What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

    <p>To add additional drivers for other operating systems.</p> Signup and view all the answers

    Which printer will a Windows 7 computer choose to be the first option for printing?

    <p>The printer that is set as the default printer.</p> Signup and view all the answers

    Which type of print server provides the most functions and capabilities?

    <p>A dedicated PC print server.</p> Signup and view all the answers

    What can be done to resolve the issue of an inkjet color printer printing different colors from those shown on the screen?

    <p>Calibrate the printer.</p> Signup and view all the answers

    What is the relationship between global and per-document options in print settings?

    <p>Per-document options override global options.</p> Signup and view all the answers

    What must be configured to share a USB-connected printer in Windows 8?

    <p>File and printer sharing.</p> Signup and view all the answers

    What would cause computers on a LAN to respond slowly while printing high-resolution photographs?

    <p>The printer does not have enough memory to buffer an entire photograph.</p> Signup and view all the answers

    Why does a technician not connect a printer initially during installation?

    <p>The printer driver might need to be installed first before the printer is connected.</p> Signup and view all the answers

    What describes a printer driver?

    <p>It is software that converts a document into the format that a printer can understand.</p> Signup and view all the answers

    What type of connection is used to connect a printer directly to the network?

    <p>Ethernet.</p> Signup and view all the answers

    What mechanism is used in a laser printer to permanently fuse the toner to the paper?

    <p>Heat.</p> Signup and view all the answers

    What corrective action would a technician take in response to a print spooler error?

    <p>Restart the print spooler.</p> Signup and view all the answers

    What should be done if a printer is printing faded images?

    <p>Replace the toner cartridge.</p> Signup and view all the answers

    What could cause an inkjet printer to fail to print any pages?

    <p>The ink cartridge is empty.</p> Signup and view all the answers

    What is the most likely problem if a printer does not respond and the LCD display is blank?

    <p>The printer is not turned on.</p> Signup and view all the answers

    What are two possible causes for toner not fusing to the paper in a printer?

    <p>The toner cartridge is defective, the paper might be incompatible with the printer.</p> Signup and view all the answers

    What could cause an impact printer to produce faded or light characters?

    <p>The ribbon may be worn out, the ribbon may be damaged.</p> Signup and view all the answers

    What could cause paper to crease after printing?

    <p>The paper-feed tray might not be firmly adjusted against the edges of the printer, the paper might be loaded incorrectly.</p> Signup and view all the answers

    What are two possibles causes if the printer’s print queue is functioning but it does not print?

    <p>There is a bad cable connection, the printer has an error such as out of paper, out of toner, or paper jam.</p> Signup and view all the answers

    What could cause a printer to issue a 'Document failed to print' message?

    <p>A cable is loose or disconnected, the printer is no longer shared.</p> Signup and view all the answers

    What two possible causes could lead to paper jams during printing?

    <p>The printer could be dirty, the humidity could be high causing the paper to stick together.</p> Signup and view all the answers

    What two issues could lead to an ink printer printing blank pages?

    <p>The print head is clogged, the printer is out of ink or toner.</p> Signup and view all the answers

    What could be the cause of faded print on paper?

    <p>The toner cartridge is low, the paper might be incompatible with the printer.</p> Signup and view all the answers

    What might cause the printer control panel to display no image?

    <p>The contrast of the screen may be set too low, the printer is not turned on.</p> Signup and view all the answers

    What should the technician do if the laser printer prints pages with ghost or shadow images?

    <p>Replace the drum.</p> Signup and view all the answers

    What should a technician do if a printer is getting memory overload errors?

    <p>Add more memory to the printer.</p> Signup and view all the answers

    What should the technician do if a color laser printer is printing slowly?

    <p>Add more RAM to the printer.</p> Signup and view all the answers

    What should a technician do to resolve constant paper jams in a new printer installed in a mine?

    <p>Move the printer to a less-humid location.</p> Signup and view all the answers

    What should the technician do if users complain about vertical lines and streaks on printed documents?

    <p>Distribute the toner more evenly within the cartridge.</p> Signup and view all the answers

    What should the technician do if a shared printer is not showing up on the available printers list?

    <p>Manually add the printer IP address.</p> Signup and view all the answers

    What should a technician do if print jobs are sent to a newly installed printer but never print?

    <p>The printer is connected to the wrong port, modify the port.</p> Signup and view all the answers

    What two wireless modes are used for wireless printer connectivity?

    <p>Infrastructure, ad hoc.</p> Signup and view all the answers

    What is a security risk associated with sharing a printer in a small company?

    <p>Data privacy.</p> Signup and view all the answers

    What should the technician do if users notice different colors on printed documents compared to what they see on their screens?

    <p>Calibrate the printer.</p> Signup and view all the answers

    What should the technician do if the toner is coming off the pages printed by a laser printer?

    <p>Replace the fuser.</p> Signup and view all the answers

    What should the technician do if a printer is printing pages with no image?

    <p>Replace the toner cartridge.</p> Signup and view all the answers

    What should a technician do if employees are experiencing faded images from their printer?

    <p>Replace the toner cartridge.</p> Signup and view all the answers

    What could cause the data transfer rate for a gigabit NIC to be much slower than expected?

    <p>The switch connection speed was set to 10/100 Mb/s.</p> Signup and view all the answers

    Study Notes

    Printing Terminology

    • Print Layout: Types include normal, banner, booklet, and poster.
    • Grayscale Printing: Uses only black ink, varying shades to create images.
    • Paper Orientation: Refers to landscape or portrait formats.
    • Duplex: Describes two-sided printing functionality.
    • Collate: Refers to printing multiple-page document sets in sequence.

    Printer Connectivity

    • Cables for Connection: Common cables include serial and FireWire.
    • Wireless Printer Connections: Can use IEEE 802.11 standards or Bluetooth.
    • Direct Network Connection: Typically uses Ethernet.
    • Print Resource Sharing: Provides print access to all client computers within a network.
    • Queue Management: Stores print jobs until the printer is available.

    Problem Diagnosis and Solutions

    • Paper Jams: Often caused by high humidity or using incorrect paper types.
    • Inkjet Printer Issues: Faded prints may necessitate calibrating the printer or replacing the ink cartridge.
    • Toner Problems in Laser Printers: Faded images can result from low toner or issues with the development process.
    • Print Spooler Issues: Can be resolved by restarting the print spooler service.

    Printer Settings and Configuration

    • Printer Drivers: Essential software translating document formats for printer compatibility.
    • Global vs. Per-Document Settings: Per-document options can override global settings for specific jobs.
    • Sharing USB Printers on Windows: Requires file and printer sharing to be enabled.

    Common Printer Error Messages and Troubleshooting

    • "Document Failed to Print": May be due to a loose cable or the printer not being shared correctly.
    • "Memory Overload": Can be resolved by adding more memory to the printer.
    • Vertical Lines and Streaks in Print: Solutions involve redistributing toner within the cartridge.

    Printer Maintenance and Care

    • Corrective Actions: For issues like faded images, replacing the toner cartridge is necessary.
    • Drum Replacement: Required if ghost or shadow images appear on documents.
    • Humidity Control: Important for preventing paper jams, especially in high-humidity environments.

    Security Considerations

    • Data Privacy Risks: Sharing printers can introduce concerns regarding data security and privacy.

    Key Hardware Characteristics

    • Thermal Inkjet Nozzles: Utilize heat to create steam bubbles that assist with ink spraying.
    • Fusing Mechanism in Laser Printers: Used heat to permanently bond toner to paper.

    Printer Memory and Performance

    • Memory and Speed Issues: Insufficient memory can lead to slow printing for high-resolution images.
    • RAM Upgrades: Adding RAM can significantly enhance print speed and performance for large jobs.

    Calibration and Adjustment Needs

    • Color Calibration: Necessary to address discrepancies between screen colors and printed output.
    • Input and Feed Adjustments: Ensuring proper adjustment of paper-feed trays can prevent creasing during printing.

    Troubleshooting Specific User Complaints

    • Inkjet Failures: Printing issues often stem from empty cartridges or clogged print heads.
    • Impact Printer Issues: Faded characters can result from worn or damaged ribbons.

    Network Configuration for Printers

    • Adding Printers via IP Address: Manual IP address entry may be needed if shared printers do not appear automatically.
    • Wireless Mode Options: Infrastructure and ad hoc are common modes for connecting wireless printers to networks.

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    Test your knowledge with these flashcards covering key terms from IT Essentials v7.0 Chapter 8. Learn about printing concepts such as layout, grayscale printing, and duplex printing. Perfect for students preparing for exams or looking to reinforce their understanding of essential IT skills.

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