ISO 9001 Quality Management - Management Responsibility

To communicate the importance of meeting customer, regulatory, and legal requirements.

To demonstrate commitment by identifying and acquiring necessary controls, processes, equipment, and skills to achieve the required quality.

To ensure that documents are accurate, up-to-date, and accessible to personnel who need them.

<p>To determine and fulfill customer needs and expectations with the aim of meeting or exceeding them.</p> Signup and view all the answers

<p>To review the quality performance of the organization and identify opportunities for improvement.</p> Signup and view all the answers

<p>To provide a framework for the organization's quality objectives and commitment to quality</p> Signup and view all the answers

<p>To define and establish the quality management system, and to ensure its effective implementation and maintenance</p> Signup and view all the answers

<p>To ensure that documents are accurate, up-to-date, and easily accessible to those who need them</p> Signup and view all the answers

<p>To meet customer requirements and expectations, and to continually improve customer satisfaction</p> Signup and view all the answers

<p>To define in detail how actual work is done, and to provide a guide for employees to follow</p> Signup and view all the answers

<p>To provide objective evidence of the quality management system's effectiveness, and to demonstrate compliance with quality requirements</p> Signup and view all the answers

<p>To conceive of quality policy and goals, quality control measures, quality assurance processes, staff roles and relationships, quality improvement initiatives, and details on how to handle non-conformities, customer complaints, and audits.</p> Signup and view all the answers

<p>Tier 3 represents work instructions that spell out the how-to in a clear manner.</p> Signup and view all the answers

<p>Top management should endorse the contents of the reviewed copy and authorize its release.</p> Signup and view all the answers

<p>To form quality records that can be maintained and retrieved for analysis to identify trends and monitor the effectiveness of corrective actions.</p> Signup and view all the answers

<p>Customer focus.</p> Signup and view all the answers

<p>It outlines the company's commitment to the QMS, referencing the 8 principles, and provides reference to other documentation, such as procedures, records, and reports.</p> Signup and view all the answers