QMS Standard - 9.2 Internal Audit Assessment

Internal Audit

• Internal audits are conducted at planned intervals to provide information on whether the quality management system conforms to the organization's own requirements and the requirements of ISO 9001.
• The audits also determine whether the quality management system is effectively implemented and maintained.

Audit Program

• The organization plans, establishes, implements, and maintains an audit program, including the frequency, methods, responsibilities, planning requirements, and reporting.
• The audit program takes into consideration the importance of the processes concerned, customer feedback, changes affecting the organization, and the results of previous audits.

Audit Criteria and Scope

• The organization defines the audit criteria and scope for each audit.
• The audit scope includes the evaluation of performance indicators to determine whether the quality management system is effectively implemented and maintained.

Auditor Selection and Conduct

• The organization selects auditors and conducts audits to ensure objectivity and the impartiality of the audit process.
• Auditors have experience and training commensurate with the scope, complexity, and nature of the audit, and have no direct responsibility in the areas being audited.
• Auditors have sufficient authority and organizational freedom to make the audit process meaningful and effective.

Reporting and Corrective Actions

• The organization ensures that the results of the audits are reported to relevant management.
• The organization takes appropriate correction and corrective actions without undue delay.
• Audit results are documented and reviewed by management having responsibility in the area audited.

Audit Records and Follow-up

• The organization retains documented information as evidence of the implementation of the audit program and the audit results.
• Follow-up action, including re-audit of deficient areas, is taken where indicated.
• Measures exist to ensure management of the audited organization or activity investigates adverse audit findings, schedules corrective action, and notifies the appropriate organization in writing of action taken or planned.

This quiz assesses knowledge of internal audits, quality management systems, and performance evaluation according to ISO 9001 standard Section 9.2. It covers the planning, implementation, and maintenance of audit programs and their role in evaluating quality management systems.