I/O Psychology: Industrial vs. Organizational

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Questions and Answers

Which approach is typically adopted by Organizational Psychology?

  • Molecular approach focused on small units
  • Humanistic approach focused on individual well-being
  • Molar approach focused on large units (correct)
  • Data-analytics approach focused on efficiency

What is the primary focus of industrial psychology?

  • Employee experience and human relations
  • Team dynamics and workflow processes
  • How organizations perform in a society
  • Individuals at work and how they perform (correct)

Which of the following is a key difference between Industrial and Organizational psychology?

  • Organizational psychology focuses on recruitment, while industrial psychology focuses on leadership development.
  • Organizational psychology has a humanistic approach, while industrial psychology has a data-analytics approach. (correct)
  • Industrial psychology focuses on team dynamics, while organizational psychology focuses on communication.
  • Industrial psychology has a humanistic approach, while organizational psychology has a data-analytics approach.

An organization is implementing a new performance management system. Which aspect aligns MOST with organizational psychology?

<p>Assessing how the new system affects overall organizational culture and employee morale. (C)</p> Signup and view all the answers

What does employer branding primarily aim to achieve?

<p>Attract, engage, and retain a best-in-class workforce. (A)</p> Signup and view all the answers

Which of the following is a key component of talent management?

<p>Systematic efforts to attract, retain, develop and motivate highly skilled talent. (D)</p> Signup and view all the answers

What is the main focus of recruitment, as opposed to talent acquisition?

<p>Addressing immediate talent gaps (A)</p> Signup and view all the answers

In the context of HRM, what does 'maintenance of human resources' primarily involve?

<p>Keeping employees engaged and retained (D)</p> Signup and view all the answers

What is the role of industrial psychologists in training?

<p>Providing training to develop specific job skills. (D)</p> Signup and view all the answers

Which of the following best describes a 'talent pipeline'?

<p>A pool of candidates ready to fill positions. (B)</p> Signup and view all the answers

What is a direct benefit of implementing a strong employer branding strategy?

<p>Lower employee turnover. (D)</p> Signup and view all the answers

Which of the following is MOST indicative of a company using a 'molar' approach, as applied in organizational psychology?

<p>Analyzing the impact of a company-wide policy change on organizational performance. (B)</p> Signup and view all the answers

In the context of human resource management, what does 'talent acquisition' encompass?

<p>Identifying, acquiring, assessing, and hiring candidates. (C)</p> Signup and view all the answers

What is the purpose of 'induction training and development' in HRM?

<p>To introduce new employees to the company culture and processes. (A)</p> Signup and view all the answers

Which of the following actions BEST exemplifies the application of a 'data-analytics approach' within industrial psychology?

<p>Using performance data to identify areas for employee skill development. (D)</p> Signup and view all the answers

What is the main benefit of technology-based learning in the workplace?

<p>It improves learning efficiency. (C)</p> Signup and view all the answers

Why is it important for global companies to provide training to expatriates?

<p>To ensure expatriates are prepared for success in their roles. (B)</p> Signup and view all the answers

Which of the following elements is considered an 'intangible asset' in the context of a company's resources?

<p>Patents and copyrights. (C)</p> Signup and view all the answers

How does cross-training benefit a company’s 'high-performance systems'?

<p>By ensuring all employees can perform a variety of roles. (B)</p> Signup and view all the answers

In what way does focusing on the links between training and business strategy impact an organization?

<p>It ensures training is an integral part of business success. (B)</p> Signup and view all the answers

What is the primary aim of employer branding as a marketing strategy?

<p>Both A and C. (D)</p> Signup and view all the answers

Which of the following is most closely associated with 'tacit knowledge'?

<p>Personal insights gained from individual experiences. (D)</p> Signup and view all the answers

What is the key focus of 'knowledge management' within an organization?

<p>Improving the creation, sharing, and use of knowledge. (B)</p> Signup and view all the answers

What is the primary goal of 'Total Quality Management' (TQM)?

<p>To continuously improve processes and systems. (D)</p> Signup and view all the answers

What potential challenge is presented by the increasing use of new technology in workplace training?

<p>Discomfort or difficulty engaging with technology for some trainees. (A)</p> Signup and view all the answers

Which factor is a key consideration for companies when addressing 'Racial and Ethnic Diversity' in their training programs?

<p>The projected growth rates of different ethnic groups in the labor force. (B)</p> Signup and view all the answers

Which of the following is the LEAST relevant factor when determining strategic training needs for a company?

<p>The personal hobbies of the CEO. (B)</p> Signup and view all the answers

An organization seeks to improve its employer brand to attract more qualified candidates. Which initiative would be MOST effective in achieving this goal?

<p>Showcasing employee benefits and company culture through social media. (B)</p> Signup and view all the answers

Which of the following scenarios exemplifies the application of Industrial Psychology principles?

<p>A consultant designs a training program to improve employees' data entry speed. (B)</p> Signup and view all the answers

Consider a scenario in which a company is struggling with high employee turnover. How might 'Talent Management' strategies be MOST effectively implemented to address this issue?

<p>Identifying opportunities for employee growth and providing career development. (C)</p> Signup and view all the answers

Which of the following activities would be MOST indicative of a global company trying to manage 'generational differences' within its workforce?

<p>Providing training on effective communication strategies that consider different generational perspectives. (B)</p> Signup and view all the answers

A company with a large number of impending retirements is looking to mitigate the resulting loss of expertise. Which of the following strategies would be MOST effective?

<p>Implementing a knowledge-transfer program where experienced employees mentor younger staff. (D)</p> Signup and view all the answers

A company seeks to shift from a traditional, top-down management approach to a more collaborative and employee-centric environment. Which set of changes would be MOST effective in achieving this transformation, aligning it with the principles of organizational psychology?

<p>Fostering open communication, promoting teamwork, and empowering employees to make decisions. (C)</p> Signup and view all the answers

A company is experiencing low employee morale and decreased productivity. An HR manager suggests focusing on 'motivation of human resources.' Which approach would be MOST effective in addressing these issues?

<p>Providing opportunities for professional development, recognition for achievements, and a supportive work environment. (A)</p> Signup and view all the answers

An international corporation wants to ensure its training programs are effective and culturally sensitive across diverse global teams. Which strategy would be MOST crucial in achieving this goal?

<p>Adapting training content to reflect the cultural norms, values, and communication styles of different regions. (D)</p> Signup and view all the answers

A company aims to adopt a strategic, integrated approach to talent management. Which of the following options reflects the MOST advanced understanding of this concept?

<p>Establishing clear career paths linked to organizational goals, supported by ongoing learning and development, and aligned with performance management. (A)</p> Signup and view all the answers

An organization is developing a talent acquisition strategy. Which of the following approaches demonstrates the HIGHEST level of strategic foresight and understanding of long-term talent needs?

<p>Creating a robust 'employer branding' strategy, proactively building applicant pipelines, and maintaining relationships with past candidates. (D)</p> Signup and view all the answers

Imagine a scenario where an organization is seeking to cultivate a culture of continuous learning and improvement. Which of the following actions would be MOST effective in fostering such an environment?

<p>Providing employees with ample opportunities for learning and development, encouraging knowledge sharing, and recognizing innovation. (A)</p> Signup and view all the answers

Suppose a large multinational corporation aims to create a highly inclusive and equitable work environment. Which of the following strategies would likely yield the MOST sustainable and impactful results?

<p>Actively promoting diversity at all levels of the organization, addressing systemic biases, and fostering a culture of respect and belonging. (C)</p> Signup and view all the answers

Consider an organization facing the challenge of adapting to rapid technological advancements and evolving market demands. How could the principles of organizational psychology be MOST effectively leveraged to help the company thrive in this dynamic environment?

<p>Promoting adaptability, resilience, and a growth mindset among employees, while fostering open communication and collaboration. (A)</p> Signup and view all the answers

Flashcards

Industrial Psychology focus

Industrial Psychology focuses on individuals at work and their performance.

Organizational Psychology focus

Organizational Psychology focuses on how the organization performs within society.

Industrial psychologists' role

Developing specific skills for job demands.

Organizational psychologists' role

Choosing trained employees for positions to enhance organizational efficiency.

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Talent Acquisition

The process of identifying staffing needs, recruiting, and selecting qualified candidates.

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Talent Pipeline

A pool of candidates ready to fill positions, internal or external.

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Talent Management

Helps companies engage employees and prevent turnover.

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Employer Branding

To attract the right candidates.

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Acquisition (HRM)

Human resources planning, recruitment, selection, orientation & induction and etc...

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Development (HRM)

Employee training, management development and career development and etc...

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Motivation (HRM)

Job design, performance evaluations and etc...

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Maintenance (HRM)

Safety & health, employee/labor relations and etc...

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Managerial Functions

Planning, organizing, directing, and controlling.

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Operative System (Acquisition)

HRP, recruitment, selection, orientation & induction.

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Operative System (Development)

Training & development.

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Technology-based learning

Helps improve learning efficiency.

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Knowledge Management

Tools, system, structures for improving knowledge.

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Training

Facilitates job-related competencies, knowledge, skills or behaviours.

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Development

Future-focused, including education, experiences, relationships, and assessments.

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Informal learning

Occurs without a trainer or instructor.

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Globalization's Train Requirement

Global companies must find talented employees and train them for success.

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Total Quality Management (TQM)

Companywide effort to improve people, machines, and systems.

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Six Sigma

Measuring, analyzing, improving, and controlling processes to reduce variation.

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Cross-training

Training employees in multiple roles to perform different tasks.

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Study Notes

  • Work (Industrial) Psychology is primarily concerned with molecular issues.
  • Organizational Psychology takes a molar approach.
  • A molecular approach focuses on small units.
  • A molar approach focuses on large units.

I/O Psychology Similarities

  • Organizational psychology and I/O psychology have similarities.
  • Both sectors influence organizations in areas like communication, team dynamics, workflow processes, management, employee engagement, safety, and overall culture or environment.

I/O Psychology Differences

  • A key difference is that organizational psychology has a humanistic approach.
  • Industrial psychology has a data-analytics approach.

Industrial Psychology

  • Focuses on individuals at work and how they perform.
  • Industrial psychologists provide training to develop specific job skills.
  • They choose trained employees to enhance organizational efficiency.

Organizational Psychology

  • Focuses on how the organization performs in a society.
  • Organizational psychologists place trained employees in positions to enhance organizational efficiency.

Industrial Aspects

  • Recruitment
  • Hiring/Selection
  • Performance Management
  • Training & Development
  • Job Classification

Organizational Aspects

  • Leadership
  • Teams
  • Organizational Development
  • Change Management
  • Employee Experience

Industrial Psychology Focus

  • Human Resource Planning
  • Career Development
  • Recruitment and Selection
  • Induction Training and Development
  • Compensation
  • Performance Appraisal
  • Job Analysis, Description, and Specifications

Organizational Psychology Focus

  • Communication
  • Motivation
  • Group Behavior
  • Individual Differences and Diversity
  • Leadership
  • Employee Well-being
  • Organizational Design, Development, and Culture

"I" vs. "O" - Industrial

  • Performance = Ability
  • Company-oriented
  • Efficiency and productivity
  • Personnel/Human resource

"I" vs. "O" - Organizational

  • Performance = Ability + motivation, organizational factors
  • Employee's experience
  • Human relations

Industrial/Organizational Psychology components

  • Emerging fields include strategic planning, virtual workplace, teamwork, leadership, coaching, and multiple organizational levels.
  • Based on a scholar-practitioner model, it studies behavior in organizational and work settings.
  • Overall approach applies psychological theories, methods, facts, and principles to individuals and groups in organizational and work settings.

Function & Goals of Industrial Psychology

  • Policy Planning
  • Improving Management
  • Employee Testing & Selection
  • Synthesizing work style
  • Training & Development Design
  • Improving workplace productivity

Functions of HRM

  • Acquisition of human resources involves getting people.
  • Development of human resources involves preparing people.
  • Motivation of human resources involves stimulating people.
  • Maintenance of human resources involves keeping people.

HRM Components

  • Acquisition includes human resources planning, recruiting (internal/external), employee socialization, and selection.
  • Maintenance includes safety and health, and employee/labor relations.
  • Development includes employee training, management development, and career development.
  • Motivation includes job design, performance evaluations, rewards, job evaluation, compensation/benefits, and discipline.

Talent Acquisition

  • Talent acquisition identifies organizational staffing needs.
  • It also recruits qualified candidates.
  • It selects candidates best suited for available positions.
  • A winning recruitment strategy should be made for your organization.
  • The talent acquisition team is responsible for identifying, acquiring, assessing, and hiring candidates to fill open positions in a company.

Cornerstones of Talent Acquisition

  • Employer branding
  • Future resource planning
  • Diversifying a company's labor force
  • Developing a robust candidate pipeline

Talent Acquisition vs. Talent Management

  • Talent Acquisition focuses on attracting and hiring skilled employees.
  • Talent Management concentrates on developing and retaining these employees.
  • HR oversees these processes while managing other employee-related aspects.

Purpose of Talent Aquisition

  • Attract and hire skilled employees to fulfill a company's business needs.

Talent Acquisition Professionals Build:

  • A strong employer brand to attract the right candidates.
  • Proactively build applicant pipelines to meet current and future business needs.
  • They maintain relationships with past candidates for future opportunities.
  • They strategically source potential hires from diverse backgrounds

Talent Acquisition Benefits

  • Builds workplaces with skilled employees driving successful businesses.
  • Transforms recruiting from an as-needed function to a proactive hiring function.
  • Creates candidate pipelines for future staffing needs.
  • Recruits diverse employees from various backgrounds.
  • Hires people with the agility to grow beyond their role.

Talent Pipeline

  • A talent pipeline is a pool of candidates ready to fill a position.
  • This can include employees ready for advancement and external candidates prequalified for an opening.
  • Closely related to the term "talent pool."

Talent Management Importance

  • Helps companies engage employees and prevent turnover.

Talent Management Companies

  • Identify internal candidates to fill key positions.
  • They also increase retention rates through employee career-pathing.

Talent Management Teams

  • Develop new and current employee skills, ensuring alignment with company's goals.
  • They onboard new hires with scheduled tasks and check-ins.
  • They also conduct skills gap analyses and schedule training programs.
  • Designs company organizational structure and define each position responsibility .
  • Prepares succession plans for future hiring needs.

Recruitment

  • Recruitment closes open positions repidly.
  • It is short term, and addresses talent gaps.
  • It typically fills operating roles, with a quick fit, higher costs, and results in spot hiring.

Talent Acquisition

  • Talent Acquisition has a global hiring strategy.
  • It has a long term.
  • Ongoing aspect addresses future human resources needs.
  • Fills Typically, leadership and specific roles with a culture fit, reducing costs, and being an ongoing process.

Recruitment vs. Talent Acquisition

  • Recruitment is mostly reactive and linear
  • Talent acquisition is cyclical and strategic.

Recruitment Focus

  • Current needs.

Talent Acquisition Focus

  • Talent pipeline creation in anticipation of future needs.

How recruitment works

  • Finding and hiring the right people is critical.

Talent Acquisition: How It Makes a Difference

  • Focuses on the Future
  • Addresses the Skill Gap
  • Enhances Candidate Pools.

Roles of Recruiters in Talent Acquisition

  • Job Posting and Advertising
  • Candidate Sourcing
  • Resume Screening
  • Interviewing
  • Candidate Relationship Management

Talent Acquisition Process

  • Job Analysis and Workforce Planning
  • Talent Sourcing
  • Screening & Hiring Assessments
  • Interviewing
  • Background Check & Job Offer
  • Onboarding

Talent Acquisition Process Components

  • Internal Analysis
  • Talent Pipelines
  • Candidates
  • Recruitment Marketing
  • Candidate Relationship Management are also factors

Challenges of Talent Acquisition

  • Talent Competition
  • Recruitment Costs
  • Skill Gaps
  • Employer Branding
  • Diversity and Inclusion
  • Talent Retention

Tips for Effective Talent Acquisition

  • Develop clear job descriptions.
  • Leverage technology and focus on candidate experience.
  • The strategy should offer competitive compensation and benefits.
  • Should be transparent/ Communicative and emphasize soft skills.
  • Offer flexible work options.
  • Continuously improve processes.

Talent Acquisition Importance

  • Provides access to top talent.
  • Improves retention and increases productivity.
  • Provides cost savings and promotes innovation.
  • Access to top talent and improved retention.

Employer Branding Defined

  • The representation of a company as an employer.
  • The image a company projects to attract and retain talent.
  • This branding encompasses company values, culture, and reputation in the job market

Employee Branding

  • an internal and external marketing strategy.
  • It encourages employees to develop positive attitudes about their company and makes them better brand ambassadors.
  • The end goal is to get every employee excited about being part of the organization.

Four P's of HR Branding

  • Include people, pay, process, and promotion.
  • Defined by the organization culture
  • HR brand is important in attracting, engaging, developing, and retaining a best-in-class workforce.
  • It market company to job seekers and what employees say about company.

Good Employer Branding Strategy

  • helps attract better talent.
  • Cuts hiring costs
  • Reduces employee turnover.

Employer Branding Focus

  • The business' brand recognition and reputation.
  • It also focuses well as recruiting for top talent.
  • Employee branding builds culture from the inside.
  • It carries the company's banner by embodying the company's core values and product messaging.

Employer Branding Strategies

  • Clear company vision.
  • Includes Implementing gamification and showcases benefits and features
  • Obtains brand ambassadors.
  • A digital strategy to implement recurrent pulses.
  • Identify unique value proposition and conduct audit.
  • Create a VP and utilize social media and Introduce diversity/Engage employees.

Benefits of Employer Branding

  • Reduces time to fill positions and the cost of hiring.
  • It also attract employees and enhances retention.
  • Attract better talented candidates who fit company culture.

In HR, a critical reputation element

  • The talent brand
  • Reputation of products and services is the face.
  • The talent brand is the heart and soul of the organization.

Employer Branding in HR

  • the company is seen as what it is and does
  • The employees and candidates define it

Training Importance

  • Many Workplace challenges and opportunities
  • Equips individuals with necessary knowledge, skills, and abilities.
  • It attracts employees to companies, engages them, and drives retention and improves Company advantage.

Key Components of Learning

  • Formal Training & Employee Development
  • Knowledge Management
  • Human Capital and Informal Learning

Learning Acquisition:

  • knowledge, skills, competencies, attitudes, or behaviors.

Training Facilitation:

  • job-related competencies, knowledge, skills or behavior

Future development:

  • formal education, job experiences, relationships, and assessments

Development

  • formal training developed and organized by the company

Informal learning

  • learner initiated and without a trainer or instructor.
  • Motivated by an intent to develop
  • Does not occur in a formal setting
  • Employee controls the breadth, depth, and timing

Learning: Explicit Knowledge

  • Well documented, easily articulated, and easily transferred from person-to-person
  • Primary focus of formal training

Learning: Tacit Knowledge

  • Personal knowledge based on individual experiences that is difficult to codify
  • Facilitated by informal learning

Key to Learning

  • Tools, processes, systems, structures, and cultures
  • Improve creation, sharing, and use of knowledge

Systematic-Training Assesments and implementation:

  • Organizational, Person and Task Anaysis
  • Readiness for Training, Attitudes and motivation and Training
  • Learning objectives, design
  • Peer Support
  • Method Selection,Evaluation Plan, improvement of program, and improve of cost

Systematic Design Elements

  • Needs Assessment
  • Ensuring Readiness for Training
  • Creating a Learning Environment
  • Ensuring Transfer of Training
  • Selecting Training Method
  • Monitoring and Evaluating the Program

Questions To Consider:

  • Why is it important to systemically design training?
  • What are the limitations of the ISD and ADDIE models?
  • What should you do in practice?

Forces Impacting Learning Factors

  • Economic cycles impact generational differences and talent management
  • The customer quality and strategies related to business.
  • The high tech and change needed.

Factors to Consider:

  • Economic cycles
  • Globalization
  • The value of intangible assets and human capital
  • Focus on links to business strategy and Changing demographics and diversity
  • Generational differences and Talent management
  • The customer service and talent management
  • New technology and High-performance models of work systems

Economic cycles

  • During difficult times, companies tempted to reduce training expenditures
  • Can however be detrimental
  • Companies that perform Staffing recover quickly

Globalization

  • Global companies must find talented employees.
  • Expatriates require training for success
  • Individuals from different countries come to the U.S. for low-skill work and highly technical positions
  • There are pros and cons of outsourcing

Intangible assets consist of:

  • Human Capital is a part and its knowledge must be managed.
  • There are impacts of new workers.
  • The change of organizations is rising is learning.

Business Strategy importance

  • Training increases of strategic importance given increasing of intangible assets, and human capital.
  • The talent increases because they are needed to become business success
  • The companies each have a training need that must be assessed effectively and fit need

Considerations:

  • Racial and Ethnic Diversity: Workforce will continue to grow more racially and ethnically. The force expected to be 80 percent

Generations at Work in 2022:

  • Traditionalist
  • Baby Boomers
  • Generation X
  • Generation Y—Millennials Generation
  • Z—Digital Natives

Communicating Diversity

  • Recognize what must be done and provided.
  • Improve and listen.
  • Learn from those stereotypes and provide solutions for employees to be creative.

Training

  • Systematic, strategic effort to maintain a companies talent.
  • Important because demands can
  • Maintain skill
  • Retain Baby Boomers

Quality Emphasis and Goals:

Total Quality Management continually efforts Accomplish through Malcolm and ISO Awards

Criteria Includes:

  • Leadership
  • measurement
  • Analysis
  • knowledge
  • Results

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