Questions and Answers
What is the primary purpose of conducting interviews in analysis?
Which statement best describes active observation?
What is a key characteristic of effective interview questions?
What is the main benefit of prototyping in system development?
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Which environment is typically associated with passive observation?
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What does a requirements workshop primarily aim to achieve?
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Which of the following is NOT a benefit of recording interviews or taking notes?
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What is the key distinction between passive and active observation?
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What is the primary objective of document analysis in system requirements gathering?
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Which of the following is true about focus groups?
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What is the main goal of interface analysis?
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How do interviews contribute to the requirements elicitation process?
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What distinguishes focus groups from brainstorming sessions?
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What aspect of the 'As Is' environment can document analysis help clarify?
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What is an important consideration when conducting interviews for requirements gathering?
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Which of the following best describes the utility of interface analysis?
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What is the first step a business analyst should take when entering an organization for investigation?
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Which document provides insights into a company's financial health and trends over previous years?
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Why is studying procedure manuals important for a business analyst?
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What is the primary objective of brainstorming in the context of investigation?
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When studying a company’s website, what aspect is NOT typically explored by a business analyst?
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What aspect of a company's reports offers insights into company debt and liquidity?
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What is a limitation of studying documentation during investigation?
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In the context of requirement gathering, what is the significance of prior research?
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Study Notes
Requirement Gathering/Elicitation Techniques
- Business analysts utilize a variety of tools and techniques to explore organizational issues comprehensively.
Prior Research
- Essential to collect background information upon entering a new organization.
- Company websites provide quick insights into operations, values, branding, and public perception.
- Reviewing company financial reports like Income Statements and Balance Sheets reveals financial health, debt levels, liquidity, and growth trends.
Documentation Review
- Analyzing procedure manuals and documentation helps form an initial understanding of the organization.
- This preliminary knowledge aids in deeper investigation but does not replace the need for direct analysis.
Brainstorming
- A technique to generate a wide range of ideas from a group to identify solutions and clarify opportunities.
- The process involves collecting numerous possibilities that require prioritization to focus on the most significant insights.
Document Analysis
- Used to extract requirements from existing systems by evaluating available documentation.
- Aims to understand the current ('As Is') environment, including business rules and relevant entities.
Focus Groups
- Involves gathering representative users or customers to provide feedback on needs, opportunities, and problems.
- Useful for validating and refining previously identified requirements in a structured manner.
Interface Analysis
- Defines interactions between systems or stakeholders to ensure their efficiency and effectiveness.
- Focuses on user interfaces and interactions with external parties or devices to meet their needs.
Interviews
- A systematic approach to collect information through questioning individuals or groups, either formally or informally.
- Requires clear, direct questions aimed at specific objectives to satisfy stakeholder expectations.
Observations
- Analyzes user behavior in their natural environments to identify process flows, obstacles, and improvement opportunities.
- Can be passive (observational feedback) or active (engaging users during observation), with each serving different purposes.
Prototyping
- Involves developing preliminary models of a system or product to visualize requirements and test functionalities before final design.
- Aims to gather feedback and refine ideas, allowing for better understanding of interface needs.
Requirements Workshop
- Also known as Joint Application Design (JAD), this structured session facilitates collating requirements collaboratively with involved parties.
- Provides a focused environment for documenting collective insights and requirements.
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Description
Explore essential investigation techniques in requirement gathering as outlined in Lesson 9 of the Diploma in Information & Communication Technology. This quiz will help you understand key tools and methods used by business analysts to navigate and assess various issues effectively.