Podcast
Questions and Answers
What is the primary focus of Total Quality Management (TQM)?
What is the primary focus of Total Quality Management (TQM)?
- Increasing the production rate of goods and services
- Reducing the number of employees in the organization
- Improving the quality of an organization's outputs (correct)
- Improving employee salaries and benefits
Who is considered the father of statistical quality control?
Who is considered the father of statistical quality control?
- Rose Anne A. Beronilla
- Walter A. Shewhart (correct)
- Joseph M. Juran
- W. Edwards Deming
In what year did Walter Shewhart publish his book on economic control of quality of manufactured product?
In what year did Walter Shewhart publish his book on economic control of quality of manufactured product?
- 1931 (correct)
- 1941
- 1951
- 1921
Which of the following is NOT one of the goals of Total Quality Management?
Which of the following is NOT one of the goals of Total Quality Management?
Who wrote the book 'What Is Total Quality Control?'
Who wrote the book 'What Is Total Quality Control?'
Who is credited with developing the concept of Six Sigma (DMAIC)?
Who is credited with developing the concept of Six Sigma (DMAIC)?
What is the majority of the result that comes from a small number of factors according to the Pareto Principle?
What is the majority of the result that comes from a small number of factors according to the Pareto Principle?
What is the concept of 'internal customer' identified by?
What is the concept of 'internal customer' identified by?
What is the first step in Juran's Quality Planning Road Map?
What is the first step in Juran's Quality Planning Road Map?
What is the main objective of Single-Minute Exchange of Die (SMED)?
What is the main objective of Single-Minute Exchange of Die (SMED)?
What phrase was coined by Philip B. Crosby?
What phrase was coined by Philip B. Crosby?
Who developed the concept of Poka-yoke, also known as 'mistake-proofing'?
Who developed the concept of Poka-yoke, also known as 'mistake-proofing'?
What is the acronym TIMWOOD used to represent?
What is the acronym TIMWOOD used to represent?
What is the main idea behind Philip B. Crosby's concept of zero defects?
What is the main idea behind Philip B. Crosby's concept of zero defects?
What is the name of the principle that Vilfredo Pareto observed?
What is the name of the principle that Vilfredo Pareto observed?
What is the name of the methodology developed by Genichi Taguchi to improve quality and reduce costs?
What is the name of the methodology developed by Genichi Taguchi to improve quality and reduce costs?
What is the seventh step in Juran's Quality Planning Road Map?
What is the seventh step in Juran's Quality Planning Road Map?
During which period was the Toyota Production System (TPS) developed?
During which period was the Toyota Production System (TPS) developed?
What is the primary focus of Taguchi's methodology?
What is the primary focus of Taguchi's methodology?
What is the definition of quality according to Taguchi?
What is the definition of quality according to Taguchi?
What is the purpose of Taguchi's quality loss function?
What is the purpose of Taguchi's quality loss function?
According to Taguchi, which of the following is an example of 'Smaller the better'?
According to Taguchi, which of the following is an example of 'Smaller the better'?
What is the ultimate goal of Taguchi's prototyping technique?
What is the ultimate goal of Taguchi's prototyping technique?
What does Quality of Design refer to?
What does Quality of Design refer to?
What is the primary objective of Quality Improvement?
What is the primary objective of Quality Improvement?
What is involved in Quality Planning (QP)?
What is involved in Quality Planning (QP)?
What does Quality of Service involve?
What does Quality of Service involve?
What is part of Strategic Planning?
What is part of Strategic Planning?
What is Quality Management (QM) responsible for?
What is Quality Management (QM) responsible for?
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