Introduction to Retail Marketing

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Questions and Answers

Which unit discusses retail formats?

  • Unit IV
  • Unit I
  • Unit III
  • Unit II (correct)

Retail trends in India are not influenced by socio-economic factors.

False (B)

What is included in the REFERENCE list for this course?

  • Retail Management by Michael Havy (correct)
  • Retail and Fashion Management by Swapan Pradhan (correct)
  • Marketing Management by Philip Kotler
  • None of the above

What key aspect is discussed in Unit IV of the course?

<p>Retail shop management including visual merchandise, space management, inventory management, and online retail.</p> Signup and view all the answers

The total number of periods for the Retail Marketing course is ______.

<p>45</p> Signup and view all the answers

Understanding retail shopper behavior is discussed in Unit V.

<p>True (A)</p> Signup and view all the answers

What is one of the outcomes of the Retail Marketing course?

<p>To provide insights on retail operations.</p> Signup and view all the answers

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Study Notes

Introduction to Retail Marketing

  • The course covers critical retail concepts and their application in effective retailing.
  • It explores global retail trends, including challenges and opportunities, and focuses specifically on the Indian retail market.
  • Emphasis on the impact of socio-economic factors and technology on retail management
  • Explores government policies and their implications on retail businesses in India

Retail Formats

  • Explores the distinction between organized and unorganized retail formats.
  • Provides in-depth analysis of various organized retail formats, outlining their unique characteristics.
  • Examines emerging trends in retail formats, including the evolving role of multinational corporations (MNCs) in organized retail.

Retailing Decisions

  • Covers critical decisions retailers face, including location selection, internal and external atmospherics, positioning, and building brand image.
  • Focuses on optimizing retail service quality, managing retail supply chains, and formulating effective retail pricing strategies.
  • Covers merchandising and category management, including buying decisions

Retail Shop Management

  • Examines visual merchandising techniques and space management strategies
  • Covers retail inventory management and accounting processes including audits.
  • Explores the role of retail store brands in driving customer loyalty and differentiation.
  • Analyzes retail advertising and promotional strategies, including the growing importance of online retail and emerging trends.

Retail Shopper Behaviour

  • Emphasizes understanding shopper behaviour and developing effective strategies to cater to their needs.
  • Covers shopper profile analysis and the shopping decision process.
  • Examines factors influencing shopper behavior, including the importance of managing complaints effectively.
  • Provides insights into retail sales force management and addresses key challenges faced by the Indian retail sector.

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