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Questions and Answers
What is the primary function of the Production/Operations in an organization?
What is the primary function of the Production/Operations in an organization?
In the context of Operations Management, which type of transformation process involves health care services?
In the context of Operations Management, which type of transformation process involves health care services?
What is the function of Finance/Accounting in an organization?
What is the function of Finance/Accounting in an organization?
What is the role of Marketing in an organization's primary functions?
What is the role of Marketing in an organization's primary functions?
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Why is it important to study Operations Management according to the text?
Why is it important to study Operations Management according to the text?
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What is the primary function of operations managers according to the text?
What is the primary function of operations managers according to the text?
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Which activity in operations management involves establishing a structure of tasks and authority?
Which activity in operations management involves establishing a structure of tasks and authority?
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What is the main focus of controlling activities in operations management?
What is the main focus of controlling activities in operations management?
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Which aspect of operations management is concerned with how the behavior of subordinates can impact managerial actions?
Which aspect of operations management is concerned with how the behavior of subordinates can impact managerial actions?
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What does Operations Management aim to achieve beyond planning and controlling?
What does Operations Management aim to achieve beyond planning and controlling?
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Study Notes
Operations Management
- Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs.
Transformation Process
- The transformation process can be physical, locational, exchange, physiological, or psychological.
Primary Functions of an Organization
- Marketing generates demand and takes orders for products or services.
- Production/Operations creates, produces, and delivers products.
- Finance/Accounting tracks performance, pays bills, and collects money.
Supply Chain
- A supply chain is a global network of organizations and activities that supply a firm with goods and services.
- It encompasses everything from the delivery of source materials to the manufacturer to the end user.
Why Study Operations Management?
- To understand how people organize themselves for productive enterprise.
- To know how goods and services are produced.
- To understand what operations managers do.
- Because operations management is a costly part of an organization.
Operations Management Functions
- Planning: establishes a course of action and guides future decision-making.
- Organizing: establishes a structure of tasks and authority.
- Controlling: assures actual performance in accordance with planned performance.
Operations Management Activities
- Forecasting: predicts future outcomes.
- Product and Process Choices: selects products and processes.
- Operations Capacity: determines production capacity.
- Facility Location Planning: chooses facility locations.
- Layout Planning: designs facility layouts.
- Scheduling: schedules production and activities.
- Inventory Control: manages inventory levels.
- Material Requirement Planning: plans material requirements.
- Managing for Quality: ensures product quality.
Operations Managers and Human Behavior
- Operations managers are concerned with how their efforts affect human behavior.
- They also want to know how the behavior of subordinates affects management's planning, organizing, and controlling actions.
Models and Decision Making
- Aggregate Planning models simplify operations managers' difficulties in decision making.
- Break-even analysis calculates the point at which revenue equals costs.
- Linear programming and computer simulation are used to analyze and solve problems.
Objectives of Operations Management
- To ensure the transformation process is performed efficiently.
- To ensure the output is of greater value than the sum of the inputs.
- To create value.
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Description
Learn about the activities in Operation Management that create value through transforming inputs into outputs. Understand how Operation Management designs, operates, and improves productive systems for work efficiency.
