10 Questions
What is the key to success for any organization?
Effective office management
Which area is NOT involved in Office Management according to the text?
Marketing strategies
What is the process that diverts individual efforts towards a common goal or objectives?
Centralized guidance
What does every office require for directing efforts toward objectives, according to the text?
Decision making
What is an integral part of the total management of an organization?
Office management
Which function of office management involves the process of consciously choosing a course of action from available alternatives?
Planning
What does the term 'Office Management' refer to in general usage?
Guiding personnel towards common objectives
Which aspect of office management involves guiding the actual performance of subordinates towards common goals?
Directing (Leadership)
What is the function of staffing in office management primarily concerned with?
Selecting, training, promoting, and retiring subordinates
Which function of office management involves determining the structure and allocation of jobs?
Organizing
Study Notes
Office Management Key Concepts
- The key to success for any organization is diverting individual efforts towards a common goal or objectives.
Exclusions in Office Management
- Office Management does not involve Production as an area.
Directing Efforts towards Objectives
- Every office requires effective direction to guide efforts toward objectives.
Integral Part of Total Management
- Office Management is an integral part of the total management of an organization.
Decision Making
- The function of office management that involves consciously choosing a course of action from available alternatives is decision-making.
Definition of Office Management
- In general usage, the term 'Office Management' refers to the process of planning, organizing, staffing, directing, and controlling the activities of an office.
Guiding Performance
- The aspect of office management that involves guiding the actual performance of subordinates towards common goals is supervision.
Staffing Function
- The primary concern of the staffing function in office management is to obtain the right person for the right job.
Determining Structure and Allocation
- The function of office management that involves determining the structure and allocation of jobs is organizing.
Test your knowledge of the structure and key concepts covered in Unit 1 'Introduction to Office Management', including the process of office management, maintenance of office records, skills required, and more.
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