18 Questions
What was the primary industry that initiated the concept of outsourcing?
Automobile industry
What was the outcome of corporate outsourcing in the late 1980s?
Emergence of the BPO or IT-Enabled Services (ITeS) industry
What has been a significant benefit of the growth of the IT-BPM industry in India?
Creation of employment opportunities
What has been the impact of the IT-BPM industry on India's economy?
A significant contribution to GDP and exports
What is an example of a non-core business process that was outsourced by companies in the late 1980s?
Accounts
What has been the global image of India as a result of the growth of the IT-BPM industry?
A technologically advanced and knowledge-based economy
What is the primary advantage of keeping IT Operations in-house according to the model?
Taking advantage of global expansion opportunities in a cost-effective manner
How many sub-sectors are there in the IT-BPM industry?
Four
What is the revenue generation of the Indian Business Process Management (BPM) sub-sector in FY2013?
USD 19 Billion
What is the estimated direct employment provided by the Indian Business Process Management (BPM) sub-sector in FY2013?
Nearly 1 million people
Which of the following is NOT a sub-sector of the IT-BPM industry?
Marketing and Sales
What is the term for developing software products in another country?
Offshore Development
What is the approximate revenue contribution of Knowledge Services Outsourcing to BPM exports in FY2013?
USD 3.2 Billion
What percentage of the IT industry is traditionally located in Tier I cities in India?
70%
Which of the following is NOT a fastest growing KPO segment?
Manual Cleaning
What is the primary reason for India's emergence as a preferred destination for outsourcing knowledge-intensive services?
Abundance of talent pool
What is the current trend in the location of IT industry centers in India?
Shift from Tier I to Tier II cities
What is the significance of India in the global IT industry?
It is the most lucrative location for the industry
This quiz covers the basics of the IT-BPM industry, including its evolution, structure, and key trends. It also explores the concept of outsourcing, its history, and what enabled organizations to adopt it. Test your knowledge of the industry and its developments!
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