Introduction to E-Commerce

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Questions and Answers

What is e-commerce?

The exchange of goods through telekinesis
The exchange of goods through telepathy
The physical buying and selling of commodities
The electronic buying and selling of commodities (correct)

From a service perspective, what does e-commerce address?

Maintaining service costs and quality of goods
Increasing service costs and reducing the quality of goods
Cutting service costs and improving the quality of goods (correct)
Ignoring service costs and quality of goods

What does E-commerce provide the capability of doing from an online perspective?

Exchanging products using carrier pigeons
Exchanging products using smoke signals
Buying and selling products and information on the Internet (correct)
Buying and selling products exclusively in physical stores

What are some ways for paperless exchange of business information in e-commerce?

Electronic Data Exchange (EDI) (B) Signup and view all the answers

What is E-Commerce or Electronics Commerce?

A methodology of modern business addressing cost reduction and quality improvement (A) Signup and view all the answers

What is the definition of e-commerce from a communication perspective?

The delivery of information, products or services, or payments via telephone lines, computer networks, or any other means. Signup and view all the answers

How is e-commerce defined from a business perspective?

The application of technology toward the automation of business transactions and workflows. Signup and view all the answers

What is the purpose of e-commerce from a service perspective?

To address the desire of firms, consumers, and management to cut service costs while improving the quality of goods and increasing the speed of service delivery. Signup and view all the answers

What capabilities does e-commerce provide from an online perspective?

The capability of buying and selling products and information on the Internet and other online services. Signup and view all the answers

What is e-commerce and what does it address in modern business?

E-commerce is a methodology of modern business that addresses the need of business organizations, vendors, and customers to reduce cost and improve the quality of goods and services while increasing the speed of delivery. Signup and view all the answers

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