Introduction to Communication and Group Dynamics Outlines
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Questions and Answers

What type of communication provides feedback to organizational leaders about current problems or progress on goals?

  • Upward communication (correct)
  • Crosswise communication
  • Lateral communication
  • Downward communication

    • Which of the following best describes communication that takes place between people at the same level of the organization?

  • Downward communication
  • Crosswise communication (correct)
  • Lateral communication
  • Upward communication

    • Which of the following is NOT a barrier to effective communication related to listening?

  • Closed questions
  • Asking open-ended questions (correct)
  • False reassurance
  • Arriving late for a speech, presentation, or lecture

    • Which of these is a barrier to effective communication related to listening that involves making preconceived judgments about the speaker?

    <p>Assuming the speaker will provide unimportant information</p> Signup and view all the answers

    What is a common barrier to effective communication related to listening involving distractions?

    <p>Speaker or listener being distracted by disturbances</p> Signup and view all the answers

    Which of the following is a barrier to effective communication related to listening that pertains to lack of interest or focus?

    <p>Lack of concentration/interest</p> Signup and view all the answers

    What type of question is considered a barrier to effective communication in a listening context?

    <p>Closed questions</p> Signup and view all the answers

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