7 Questions
What type of communication provides feedback to organizational leaders about current problems or progress on goals?
Upward communication
Which of the following best describes communication that takes place between people at the same level of the organization?
Crosswise communication
Which of the following is NOT a barrier to effective communication related to listening?
Asking open-ended questions
Which of these is a barrier to effective communication related to listening that involves making preconceived judgments about the speaker?
Assuming the speaker will provide unimportant information
What is a common barrier to effective communication related to listening involving distractions?
Speaker or listener being distracted by disturbances
Which of the following is a barrier to effective communication related to listening that pertains to lack of interest or focus?
Lack of concentration/interest
What type of question is considered a barrier to effective communication in a listening context?
Closed questions
Explore the key concepts related to communication and group dynamics including the definition of effective communication, functions of communication, the communication process, and communication fundamentals. Learn how to convey messages clearly and understand emotions and intentions behind the information.
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