Podcast
Questions and Answers
What is the main purpose of upward communication in an organization?
What is the main purpose of upward communication in an organization?
- Control the flow of information
- Provide feedback to organizational leaders (correct)
- Inform lower-level employees
- Set organizational goals
In what type of communication do people at the same level of the organization interact?
In what type of communication do people at the same level of the organization interact?
- Downward
- Diagonal
- Vertical
- Lateral (correct)
What is a common barrier to effective communication related to listening?
What is a common barrier to effective communication related to listening?
- Being punctual
- Having pre-judgments about the speaker (correct)
- Listening attentively
- Showing interest in the conversation
Which of the following is NOT a barrier to effective communication related to listening?
Which of the following is NOT a barrier to effective communication related to listening?
What can hinder effective communication when a listener avoids difficult information?
What can hinder effective communication when a listener avoids difficult information?
What type of questions are considered a barrier to effective communication?
What type of questions are considered a barrier to effective communication?
How does being distracted by disturbances impact communication?
How does being distracted by disturbances impact communication?
Which of the following is an example of a barrier to effective communication?
Which of the following is an example of a barrier to effective communication?
'Pre-judgments about the speaker' as a barrier to effective communication refers to:
'Pre-judgments about the speaker' as a barrier to effective communication refers to:
What is one reason why 'Avoiding listening to difficult or complex information' can hinder communication?
What is one reason why 'Avoiding listening to difficult or complex information' can hinder communication?