10 Questions
What is the main purpose of upward communication in an organization?
Provide feedback to organizational leaders
In what type of communication do people at the same level of the organization interact?
Lateral
What is a common barrier to effective communication related to listening?
Having pre-judgments about the speaker
Which of the following is NOT a barrier to effective communication related to listening?
Listening attentively
What can hinder effective communication when a listener avoids difficult information?
Selective listening
What type of questions are considered a barrier to effective communication?
Closed questions
How does being distracted by disturbances impact communication?
Hinders effective listening
Which of the following is an example of a barrier to effective communication?
Judging the speaker by appearance or accent
'Pre-judgments about the speaker' as a barrier to effective communication refers to:
Evaluating the speaker before hearing them out
What is one reason why 'Avoiding listening to difficult or complex information' can hinder communication?
It may result in missing important details
Learn about the definition of effective communication, functions of communication, the communication process, and communication fundamentals. Understand the importance of understanding emotions and intentions behind the information exchanged.
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