Podcast
Questions and Answers
What does 'encoding' refer to in interpersonal communication?
What does 'encoding' refer to in interpersonal communication?
Which element of interpersonal communication helps identify individuals as part of a group?
Which element of interpersonal communication helps identify individuals as part of a group?
What is the purpose of code-switching in interpersonal communication?
What is the purpose of code-switching in interpersonal communication?
Which type of message provides information before sending primary messages in interpersonal communication?
Which type of message provides information before sending primary messages in interpersonal communication?
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In interpersonal communication, what do metamessages refer to?
In interpersonal communication, what do metamessages refer to?
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Which element of interpersonal communication serves as the medium through which messages pass?
Which element of interpersonal communication serves as the medium through which messages pass?
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What is the role of gatekeepers in interpersonal communication?
What is the role of gatekeepers in interpersonal communication?
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Which type of noise is described as mental interference in either the speaker or listener?
Which type of noise is described as mental interference in either the speaker or listener?
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How is physical noise defined in interpersonal communication?
How is physical noise defined in interpersonal communication?
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Which aspect of communication involves the tangible or concrete environment where the communication takes place?
Which aspect of communication involves the tangible or concrete environment where the communication takes place?
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Why are F2F (face-to-face) and Online/Social Media Communication integrated according to the text?
Why are F2F (face-to-face) and Online/Social Media Communication integrated according to the text?
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What do employers expect employees to have in terms of communication skill sets?
What do employers expect employees to have in terms of communication skill sets?
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What does the Temporal Dimension of interpersonal communication refer to?
What does the Temporal Dimension of interpersonal communication refer to?
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Which dimension of interpersonal communication involves status relationships and roles?
Which dimension of interpersonal communication involves status relationships and roles?
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How do you interact in impersonal communication according to the text?
How do you interact in impersonal communication according to the text?
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Which effect of interpersonal communication involves changes in your attitudes?
Which effect of interpersonal communication involves changes in your attitudes?
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What does the Objective View of ethics in communication claim?
What does the Objective View of ethics in communication claim?
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Interpersonal communication can range from relatively impersonal to highly personal based on what factor?
Interpersonal communication can range from relatively impersonal to highly personal based on what factor?
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Study Notes
Interpersonal Communication Elements
- A bridge occurs when a message is sent over two or more channels simultaneously.
- Gatekeepers allow some messages to pass from sender to receiver while blocking others.
- Obstruction occurs when one or more channels are physically damaged.
Noise
- Noise refers to anything that distorts a message, preventing the receiver from receiving it.
- Physical Noise: external interference that impedes physical transmission of the signal or message.
- Physiological Noise: internal barriers within the sender or receiver, such as visual impairments or hearing loss.
- Psychological Noise: mental interference in the speaker or listener.
- Semantic Noise: interference due to different meaning systems between the speaker and listener.
Context
- Context refers to the form and content of messages.
- Physical Dimension: the tangible environment in which communication takes place.
- Interpersonal competence involves effective communication as both source and receiver.
- Competence includes knowledge about certain topics and contexts, as well as rules of nonverbal behaviors.
Source and Receiver
- Encoding: the act of producing messages, such as speaking or writing.
- Decoding: the act of understanding the message, such as listening or reading.
- Code-switching: using different language styles depending on the situation.
- Code-switching identifies one as part of a group and helps clarify meaning.
Messages
- Messages are signals that serve as stimuli for a receiver.
- Messages can be auditory, visual, tactile, olfactory, or gustatory.
- Messages can be synchronous or asynchronous.
- Metamessages are messages about other messages, including feedback and feedforward messages.
Channel
- Channel refers to the medium through which messages pass.
- Temporal Dimension: the time of day and moment in history, and how messages fit into events.
- Social-Psychological Dimension: status relationships, roles, and games.
- Cultural Dimension: cultural beliefs and customs of the people communicating.
Effects
- Cognitive Effect: changes in thinking.
- Affective Effect: changes in attitudes.
- Behavioral Effect: changes in behavior.
Ethics
- Ethics is the study of good and bad, right or wrong, and moral and immoral actions.
- Objective View: claims that the ethical nature of an act depends on universal standards.
- Subjective View: claims that the morality of an act depends on a specific culture's values and beliefs.
Principles of Interpersonal Communication
- Interpersonal communication exists on a continuum from impersonal to highly personal.
- Interpersonal communication involves social role information, personal information, and social rules.
- Social rules define interactions, such as between a server and customer, or friends and parents.
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Description
Explore the concepts of source, receiver, encoding, and decoding in interpersonal communication. Learn about the importance of knowledge about specific topics, contexts, and listeners, as well as nonverbal behaviors.
