Podcast
Questions and Answers
What does 'encoding' refer to in interpersonal communication?
Which element of interpersonal communication helps identify individuals as part of a group?
What is the purpose of code-switching in interpersonal communication?
Which type of message provides information before sending primary messages in interpersonal communication?
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In interpersonal communication, what do metamessages refer to?
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Which element of interpersonal communication serves as the medium through which messages pass?
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What is the role of gatekeepers in interpersonal communication?
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Which type of noise is described as mental interference in either the speaker or listener?
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How is physical noise defined in interpersonal communication?
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Which aspect of communication involves the tangible or concrete environment where the communication takes place?
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Why are F2F (face-to-face) and Online/Social Media Communication integrated according to the text?
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What do employers expect employees to have in terms of communication skill sets?
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What does the Temporal Dimension of interpersonal communication refer to?
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Which dimension of interpersonal communication involves status relationships and roles?
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How do you interact in impersonal communication according to the text?
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Which effect of interpersonal communication involves changes in your attitudes?
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What does the Objective View of ethics in communication claim?
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Interpersonal communication can range from relatively impersonal to highly personal based on what factor?
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Study Notes
Interpersonal Communication Elements
- A bridge occurs when a message is sent over two or more channels simultaneously.
- Gatekeepers allow some messages to pass from sender to receiver while blocking others.
- Obstruction occurs when one or more channels are physically damaged.
Noise
- Noise refers to anything that distorts a message, preventing the receiver from receiving it.
- Physical Noise: external interference that impedes physical transmission of the signal or message.
- Physiological Noise: internal barriers within the sender or receiver, such as visual impairments or hearing loss.
- Psychological Noise: mental interference in the speaker or listener.
- Semantic Noise: interference due to different meaning systems between the speaker and listener.
Context
- Context refers to the form and content of messages.
- Physical Dimension: the tangible environment in which communication takes place.
- Interpersonal competence involves effective communication as both source and receiver.
- Competence includes knowledge about certain topics and contexts, as well as rules of nonverbal behaviors.
Source and Receiver
- Encoding: the act of producing messages, such as speaking or writing.
- Decoding: the act of understanding the message, such as listening or reading.
- Code-switching: using different language styles depending on the situation.
- Code-switching identifies one as part of a group and helps clarify meaning.
Messages
- Messages are signals that serve as stimuli for a receiver.
- Messages can be auditory, visual, tactile, olfactory, or gustatory.
- Messages can be synchronous or asynchronous.
- Metamessages are messages about other messages, including feedback and feedforward messages.
Channel
- Channel refers to the medium through which messages pass.
- Temporal Dimension: the time of day and moment in history, and how messages fit into events.
- Social-Psychological Dimension: status relationships, roles, and games.
- Cultural Dimension: cultural beliefs and customs of the people communicating.
Effects
- Cognitive Effect: changes in thinking.
- Affective Effect: changes in attitudes.
- Behavioral Effect: changes in behavior.
Ethics
- Ethics is the study of good and bad, right or wrong, and moral and immoral actions.
- Objective View: claims that the ethical nature of an act depends on universal standards.
- Subjective View: claims that the morality of an act depends on a specific culture's values and beliefs.
Principles of Interpersonal Communication
- Interpersonal communication exists on a continuum from impersonal to highly personal.
- Interpersonal communication involves social role information, personal information, and social rules.
- Social rules define interactions, such as between a server and customer, or friends and parents.
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Description
Explore the concepts of source, receiver, encoding, and decoding in interpersonal communication. Learn about the importance of knowledge about specific topics, contexts, and listeners, as well as nonverbal behaviors.