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Questions and Answers
What happens if a Citizen Complaint changes into an Internal Affairs investigation?
What happens if a Citizen Complaint changes into an Internal Affairs investigation?
- The original assigned case number is used. (correct)
- The case is relogged in the IA Pro Computer Program.
- The complaint is sent back to the supervisor.
- A new case number is assigned.
Who logs the complaint in the IA Pro Computer Program?
Who logs the complaint in the IA Pro Computer Program?
- The Blue Team.
- The supervisor.
- The Internal Affairs OIC or his designee. (correct)
- The Citizen.
When are Internal Affairs case numbers issued?
When are Internal Affairs case numbers issued?
- Immediately after the complaint is received.
- After the complaint is sent to the Blue Team.
- After the case is first reviewed by the OIC or designee of Internal Affairs. (correct)
- After the supervisor completes the formal report.
What is the format of Internal Affairs case numbers?
What is the format of Internal Affairs case numbers?
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Who completes a formal report on all complaints other than Citizen Inquiries?
Who completes a formal report on all complaints other than Citizen Inquiries?
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Study Notes
Complaint Handling Process
- The supervisor completes a formal report on all complaints (except Citizen Inquiries) and forwards them to the Internal Affairs Unit via Blue Team.
- The Internal Affairs OIC or designee logs the complaint in the IA Pro Computer Program.
Complaint Numbering System
- Citizen complaints are assigned numbers starting with "C", followed by the year, and then the chronological number (e.g., C2010-001).
- Internal Affairs cases are assigned numbers starting with "I", followed by the year, and then the chronological number (e.g., I2010-001).
Case Number Handling
- If a Citizen Complaint changes into an Internal Affairs investigation, the case is logged using the original assigned number.
- Internal Affairs case numbers are only issued after the case is reviewed by the OIC or designee of Internal Affairs.
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