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Internal Affairs Complaint Handling Procedure

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Internal Affairs Complaint Handling Procedure

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Questions and Answers

What happens if a Citizen Complaint changes into an Internal Affairs investigation?

The original assigned case number is used. (correct)

The case is relogged in the IA Pro Computer Program.

The complaint is sent back to the supervisor.

A new case number is assigned.

Who logs the complaint in the IA Pro Computer Program?

The Blue Team.

The supervisor.

The Internal Affairs OIC or his designee. (correct)

The Citizen.

When are Internal Affairs case numbers issued?

Immediately after the complaint is received.

After the complaint is sent to the Blue Team.

After the case is first reviewed by the OIC or designee of Internal Affairs. (correct)

After the supervisor completes the formal report.

What is the format of Internal Affairs case numbers?

<p>I, then the year, followed by the chronological number.</p> Signup and view all the answers

Who completes a formal report on all complaints other than Citizen Inquiries?

<p>The supervisor.</p> Signup and view all the answers

Study Notes

Complaint Handling Process

The supervisor completes a formal report on all complaints (except Citizen Inquiries) and forwards them to the Internal Affairs Unit via Blue Team.
The Internal Affairs OIC or designee logs the complaint in the IA Pro Computer Program.

Complaint Numbering System

Citizen complaints are assigned numbers starting with "C", followed by the year, and then the chronological number (e.g., C2010-001).
Internal Affairs cases are assigned numbers starting with "I", followed by the year, and then the chronological number (e.g., I2010-001).

Case Number Handling

If a Citizen Complaint changes into an Internal Affairs investigation, the case is logged using the original assigned number.
Internal Affairs case numbers are only issued after the case is reviewed by the OIC or designee of Internal Affairs.

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Description

This quiz covers the procedures for handling internal affairs complaints, including logging and numbering citizen complaints and internal affairs cases. Learn about the roles of the supervisor and Internal Affairs OIC in the complaint process.