7 Questions
According to Division policy, what is the responsibility of the on duty sergeant when no Internal Affairs Sergeant is available to handle a citizen complaint?
Document the information and follow the established guidelines
What is the Internal Affairs Sergeant's responsibility if a complaint does not allege an obvious violation of law or Division rules or policies and the complainant is agreeable?
Try to resolve the complaint or concern by meeting with the complainant
What is the responsibility of Division Personnel upon receipt of a written complaint?
Forward the original document and any envelope it came in to the Internal Affairs
According to General Order 3.10, what should the investigating supervisor do if the complainant refuses to cooperate or cannot be located after several documented and reasonable attempts?
Move forward with the investigation with the available information
What is the investigating supervisor's responsibility in terms of notifying the Chief of Police during the investigation?
Notify the Chief of Police if the investigation will not be completed within the established timelines
According to General Order 3.10, what should the Chief of Police do if an investigation appears to be unnecessary?
Evaluate the necessity of an investigation
What is the investigating supervisor's responsibility in terms of notifying the complainant during the investigation?
Review and clarify allegations with the complainant
Test your knowledge on the process of handling citizen complaints regarding division personnel with this quiz. Topics covered include transferring complaints to the Internal Affairs Sergeant, advising complainants on the complaint process, and documentation requirements.
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