Interaction in User-System Communication: Chapter 3 – Part 1

Interaction involves at least two participants: the ______ and the system

Other extremes are highly interactive input devices and paradigms, such as direct manipulation, and the applications of ______ reality

Models of interaction include the Norman model and interaction ______

The area of work under study in terms of interaction is known as the ______

Task in terms of interaction refers to how you go about doing it – ultimately in terms of operations or ______

Donald Norman’s model focuses on user’s view of the interface _______ loop

The Gulf of _______ is the difference between the user’s formulation of the actions to reach the goal and the actions allowed by the system.

The Gulf of _______ is the distance between the physical presentation of the system state and the expectation of the user.

Abowd and Beale’s framework is an extension of Norman’s model and has 4 parts: user input, system output, each has its own unique _______

Abowd & Beale’s model translates user intentions into actions at the interface, then into alterations of system state reflected in the output display and interpreted by the _______