Informal Communication and Verbal/Non-Verbal Relationship Quiz

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BlitheManticore
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18 Questions

Substitution in communication happens when we say 'yes' while shaking our head side by side.

False

Encoding is the process of converting messages from the receiver into words.

False

Decoding is the process of converting messages from the sender into ideas or thoughts.

True

Feedback in communication is optional and not necessary for the communication process to be complete.

False

One of the basic principles of communication is to disregard all aspects that are not crucial to the message being relayed.

False

Informal communication helps in building relationships and people express less when talking informally.

False

Effective communication is important only for top-level managers in an organization.

False

Communication is defined as an exchange of numbers between individuals.

False

Managerial communication only involves communication between managers and external stakeholders.

False

Feedback from the receiver in communication is not important to determine the success of communication.

False

Communication plays no role in promoting cooperation and group building within an organization.

False

Effective communication can assist in altering individuals' attitudes within an organization.

True

Semantic barriers in communication can occur when the same word is interpreted differently by different people.

True

Communication barriers are non-existent between people.

False

The seven Cs of communication include correctness, consistency, and creativity.

False

Premature evaluation can be considered a type of psychological barrier to communication.

True

Communication barriers are only present in formal organizational settings.

False

Body language and gestures do not contribute to semantic barriers in communication.

False

This quiz explores the differences between informal and formal communication, as well as the relationship between verbal and non-verbal cues in communication. Topics covered include substitution, complement, conflict, and acceptance in communication.

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