Podcast
Questions and Answers
Match the following types of political rule with their descriptions:
Match the following types of political rule with their descriptions:
Autocracy = Absolute government with power held by an individual or small group Bureaucracy = Rule exercised through use of the written word and based on rational-legal authority Technocracy = Rule exercised through use of knowledge, expert power, and problem-solving abilities Codetermination = Form of rule where opposing parties combine in joint management of mutual interests
Match the following definitions with their corresponding terms:
Match the following definitions with their corresponding terms:
Power = The capacity to overcome resistance, exert will, and produce results consistent with interests and objectives Politics = The practice of power, including overt and covert actions to favor interests Political behavior = Activities not required as part of an individual’s formal role but attempts to influence the distribution of advantages and disadvantages within the organization Organizational politics = Preventing people from participating in affairs that concern them
Match the following statements with their definitions:
Match the following statements with their definitions:
Power = Capacity to influence others and control resources Political behavior = Utilizing power to favor personal interests through actions within an organization Autocracy = System of government where power is held by an individual or small group Technocracy = Rule exercised through the use of knowledge and problem-solving abilities
Match the following terms with their explanations:
Match the following terms with their explanations:
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Match the following actions with their descriptions:
Match the following actions with their descriptions:
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Match the following steps for shaping the political dynamics of change with their descriptions:
Match the following steps for shaping the political dynamics of change with their descriptions:
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Match the following analysis steps with their descriptions:
Match the following analysis steps with their descriptions:
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Match the following conflict-handling styles with their outcomes:
Match the following conflict-handling styles with their outcomes:
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Match the following forms of power with their characteristics:
Match the following forms of power with their characteristics:
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Match the following problems faced by change processes with their descriptions:
Match the following problems faced by change processes with their descriptions:
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Match the following themes of covert political action with their descriptions:
Match the following themes of covert political action with their descriptions:
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Match the following guidelines for dealing with conflict with their descriptions:
Match the following guidelines for dealing with conflict with their descriptions:
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Match the following recommendations by Lehman and Linsky with their practices:
Match the following recommendations by Lehman and Linsky with their practices:
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Match the following types of gatekeepers with their attributes:
Match the following types of gatekeepers with their attributes:
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Match the following forms of power with their descriptions:
Match the following forms of power with their descriptions:
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Match the following statements about women's underrepresentation in boards with their reasons:
Match the following statements about women's underrepresentation in boards with their reasons:
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Match the following upward influence tactics with their descriptions:
Match the following upward influence tactics with their descriptions:
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Match the following concepts with their descriptions:
Match the following concepts with their descriptions:
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Match the following perspectives on organizational conflict with their descriptions:
Match the following perspectives on organizational conflict with their descriptions:
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Match the following reasons for women's underrepresentation in boards with their descriptions:
Match the following reasons for women's underrepresentation in boards with their descriptions:
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Match the types of authority with their descriptions:
Match the types of authority with their descriptions:
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Match the sources of power with their definitions:
Match the sources of power with their definitions:
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Match the methods of influence with their descriptions:
Match the methods of influence with their descriptions:
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Match the individual power sources with their types:
Match the individual power sources with their types:
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Match the forms of influence strategies with their definitions:
Match the forms of influence strategies with their definitions:
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Match the concepts related to power with their explanations:
Match the concepts related to power with their explanations:
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Study Notes
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The ability to control the flow of information in organizations gives power to individuals who may not hold senior positions.
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People who control access to information are called gatekeepers.
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There are several types of gatekeepers, each shaped by the extent of political power, ability to produce information, relationships with the gatekeeper, and alternatives to bypass gatekeeper's control.
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Tier 0: Traditional gated have no attributes and are fully controlled by gatekeepers.
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Tier 1: Dormant gated possess one attribute, such as relationship with gatekeeper, and communicate only within the prevailing agenda.
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Tier 2: Potential gated have two attributes, such as the ability to produce and exchange information, and rely on reciprocity from gatekeepers.
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Tier 3: Bounded gated have three attributes, such as political power, alternatives, and information, but lack communication channels with gatekeepers.
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Tier 4: Challenging gated have all four attributes and have the highest bargaining power.
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Right of access to alliances and informal organizations is an invisible asset that skilled organizational politicians cultivate.
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Controlling decisions and covert power are forms of power that influence outcomes through non-decision making and manipulation.
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Expert or knowledge power comes from accepting judgments of those with specialized knowledge.
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Symbolic power is the manipulation of symbols to create organizational environments and beliefs.
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Personal power derives from the characteristics of individuals, such as energy, ability to read others, and personal toughness.
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The politics of powerlessness refers to the use of symbols of power to make others feel powerless.
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Women's underrepresentation in boards is due to social roles, placement in non-strategic roles, child-bearing and childcare, and differences in upward influence tactics.
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Upward influence tactics include rationality, coalition, ingratiation, exchange, and assertiveness.
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Upward appeal refers to higher level managers' support for ideas and plans.
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Smith et al. (2013) found gender differences in influence tactics, with men using assertive methods and women using ingratiation and collaboration. Women may also be less likely to self-promote.
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Cultural differences affect organizational practices, requiring care in assumptions and adaptations.
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Position and powerlessness: some employees feel powerless due to their positions, lacking resources, information, support, and cooperation.
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Kanter (1979) identified three lines of organizational power: lines of supply, lines of information, and lines of support. Power comes from jobs that allow discretion, recognition, and relevance, as well as close contact with sponsors, peer networks, and subordinates.
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Organizational politics, power, and conflict: the unitarist perspective assumes organizations are united, but pluralist views recognize common and divergent interests that lead to conflict. Conflict arises when individuals or groups perceive differences and opposition over interests, beliefs, or values.
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Sources of organizational conflict: interdependence, organizational structures, rules and regulations, and resource limitations can lead to conflict. Cultural differences can also contribute to misunderstandings and inappropriate behavior.
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Strategies for managing conflict: unitarist managers may try to suppress conflict and exclude opposition from decisions, while others prioritize production and people when managing conflict. Five conflict-handling styles include competing, collaborating, compromising, avoiding, and accommodating.
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Representative democracy: rule through elected officers acting on behalf of the electorate for a certain period or as long as they have support, examples include parliamentary government, worker control, and shareholder control in industry.
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Direct democracy: system where everyone has equal right to rule and make decisions, common in communal organizations such as cooperatives and kibbutzim.
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Power definition: ability to influence behavior of others, derived from relationships and differences between people, their beliefs, and resources.
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Five sources of power identified by French and Raven:
- Positional (legitimate) power: invested in a person's formal position in a hierarchy.
- Expert power: derives from skills and knowledge.
- Referent power: charisma and ability to attract others to a cause.
- Reward power: ability to give rewards like salary or promotion.
- Coercive power: the power of forcing someone to do something through punishment.
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Weber's types of authority: traditional, charismatic, and rational-legal.
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Individual power sources: physical, resource, positional, expert, personal, and negative.
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Differing methods of influence: force, rules and procedures, exchange, persuasion, ecology, and magnetism.
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Position and resource power: position power is legitimate and bestows rights to order or refuse, resource power is associated with reward distribution or withholding.
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Influence strategies: push (imposing costs) and pull (offering rewards).
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Invisible power: control of information is an asset.
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Description
Test your knowledge of influence tactics in the workplace and the differences in strategies used by men and women. Explore the impact of national culture and power dynamics on influence tactics.