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Questions and Answers
Organisational ______ consists of different beliefs / values / expectations of everyone working in the business. Influence the way people in the organization interact with each other as well as with stakeholders. The organizational ______ influences people's actions and attitudes. A positive ______ helps staff to be motivated and productive. A negative ______ will discourage workers and make them feel unimportant which may cause conflict.
culture
RESOURCE DESCRIPTION Human ______ Staff The employees and contractors who also work for the business
resource
Financial resource Capital The loans that businesses make as well as 'Own capital' of the owner.
financial
Physical resource Raw-materials / Machinery Natural resources (such as raw materials / water), machinery, vehicles, buildings and the infrastructure of the business
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Technological resource Laptops Includes all the technology the business requires for example laptops, printers, scanners, internet access, Wi-Fi, software etc.
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What is the purpose of organizational culture?
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What is the impact of a positive organizational culture?
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What is the impact of a negative organizational culture?
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What are the different types of organizational resources?
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What is the purpose of the human resource in an organization?
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Match the following organizational resources with their descriptions:
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Match the following organizational culture attributes with their descriptions:
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Match the following types of organizational resources with their purpose/importance:
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Match the following organizational culture influences with their effects on people:
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Match the following types of organizational resources with their components:
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Study Notes
Organizational Culture
- Consists of diverse beliefs, values, and expectations among employees.
- Influences interactions both internally among staff and externally with stakeholders.
- Plays a significant role in shaping individuals' actions and attitudes within the organization.
- A positive culture fosters motivation and productivity among staff.
- A negative culture can lead to feelings of unimportance, discouragement, and potential conflicts.
Types of Resources
Human Resources
- Refers to employees and contractors working for the business.
- Vital for operational efficiency and workforce effectiveness.
Financial Resources
- Comprises capital from loans and personal investments of owners.
- Essential for funding operations and growth initiatives.
Physical Resources
- Includes raw materials, machinery, vehicles, buildings, and infrastructure.
- Crucial for production processes and service delivery.
Technological Resources
- Encompasses necessary technology such as laptops, printers, scanners, and internet access.
- Supports day-to-day operations and enhances productivity.
Purpose of Organizational Culture
- Establishes a shared framework of values guiding employee behavior and decision-making.
- Impacts overall organizational effectiveness and employee engagement.
Impact of Organizational Culture
- Positive Culture: Leads to higher staff morale, reduces turnover, and enhances collaboration.
- Negative Culture: Results in low employee motivation, increased conflict, and high turnover rates.
Importance of Human Resources
- Ensures an organization has the right talent to thrive.
- Facilitates training, development, and performance management practices.
Matching Organizational Attributes
- Understanding organizational culture includes matching various attributes, resources, and their purposes.
- Recognizing influences of culture helps understand its effect on morale and performance.
Summary
- Awareness of organizational culture is critical for fostering a conducive work environment.
- Resources, both human and material, underpin the operational strength and sustainability of a business.
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Description
ORGANISATIONAL CULTURE
Explain / Describe the purpose of the organizational culture
• Refer to the personality of the organization / business.
• Organizational culture consists of different beliefs / values / expectations of everyone working in the business.
• Influence the way people in the organization interact with each other as well as with stakeholders.
• The organizational culture influences people's actions and attitudes.
• A positive culture helps staff to be motivated and productive.
• A negative culture will discourage workers and make them feel unimportant which may cause conflict.
TYPES OF ORGANISATIONAL RESOURCES Outline / Name / Identify / Explain the ORGANIZATIONAL RESOURCES from given statements/scenarios
RESOURCE DESCRIPTION
Human
resource
Staff • The employees and contractors who also work for the business
Financial resource
Capital • The loans that businesses make as well as “Own capital” of the owner.
Physical resource
Raw-materials /
Machinery • Natural resources (such as raw materials / water), machinery, vehicles, buildings and
the infrastructure of the business
Technological resource
Laptops • Includes all the technology the business requires for example laptops, printers, scanners, internet access, Wi-Fi, software etc.
• People who combine the resources to make the business functional and profitable
Entrepreneurship
Owner / Manager
Describe the PURPOSE / IMPORTANCE of a business ORGANISATIONAL STRUCTURE with specific reference to an ORGANOGRAM.
• Every business must be organized in a structure.
• Each person's tasks and level of authority and responsibility must be indicated.
• The structure should indicate the flow of assignments and the feedback. The flow of communication in the business.
• The organizational structure is also called an organogram.
MANAGEMENT AND LEADERSHIP Explain the difference between management and leadership
MANAGEMENT LEADERSHIP
Direct human behaviour / behaviour. Influence human behaviour / behaviour.
Communicate through management
functions, e.g. line function Communicate through interaction / behaviour / vision / values / charisma.
Manage plans / programs / tasks to reach targets. Encourage new ideas to increase productivity.
Control systems and procedures to get the job done. Inspire staff to know each other trust and support.
A person becomes a manager because he / she is appointed to the position. Leaders are born with natural / instinctive leadership skills.
Task orientated Humanly orientated
Management by planning / organization
/ leadership / control Lead by example / trust / respect.
Instructional approach. Motivational / Inspiring approach
about the purpose of organizational culture and its impact on the personality of businesses. Understand how organizational culture shapes interactions within the organization and with stakeholders. Explore the influence of organizational culture on people's actions and attitudes.