Increasing Nonmonetary Benefits for Behavior Change
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Questions and Answers

What is the purpose of developing incentives and disincentives in marketing?

  • To increase benefits or decrease costs for customers (correct)
  • To increase benefits for the organization
  • To decrease costs for the organization
  • To decrease benefits for customers
  • Which tool is unique in its use of both monetary and nonmonetary incentives?

  • Place tool
  • Product tool
  • Price tool (correct)
  • Promotion tool
  • In terms of desired behavior, the first four price-related tactics focus on:

  • Decreasing costs for customers
  • Increasing costs for customers
  • Decreasing benefits for customers
  • Increasing benefits for customers (correct)
  • What are examples of nonmonetary incentives mentioned in the text?

    <p>Recognition, appreciation, and reward</p> Signup and view all the answers

    Which is NOT a form of monetary incentive mentioned in the text?

    <p>Recognition</p> Signup and view all the answers

    Why is it important for organizations to be involved in setting prices before developing incentives?

    <p>To align the incentives with the customer's willingness to pay</p> Signup and view all the answers

    What is the goal of providing incentives according to the text?

    <p>To increase benefits or decrease costs for customers</p> Signup and view all the answers

    Study Notes

    Increasing Nonmonetary Benefits

    • Nonmonetary benefits can encourage changes in behavior without involving cash or discounted goods and services.
    • These benefits provide psychological and personal value, such as increased self-respect, public respect, and recognition.
    • Examples of nonmonetary benefits include:
      • Pledges or commitments that acknowledge the adoption of a desired behavior
      • Public recognition, such as an email or an annual awards program
      • Appreciation, such as a thank-you note or a certificate

    Decreasing Monetary Costs

    • Decreasing monetary costs involves methods familiar to consumers, such as:
      • Discount coupons
      • Gift cards
      • Trial incentives, such as free rides or samples
      • Cash discounts
      • Seasonal discounts
      • Promotional pricing, such as price based on geographic locations

    Decreasing Nonmonetary Costs

    • Decreasing nonmonetary costs involves reducing time and physical or psychological costs, such as:
      • Embedding a new behavior into existing habits
      • Anchoring a new behavior to an established habit
      • Reducing usage time or effort
      • Encouraging physical activity, such as taking the stairs instead of the elevator

    Determining Incentives and Disincentives

    • The objective is to develop and provide incentives that increase benefits or decrease costs.
    • Monetary and nonmonetary incentives can be used to encourage the desired behavior.
    • Price tools can be used to increase benefits and decrease costs, including:
      • Monetary rewards and incentives, such as rebates, gift cards, and cash incentives
      • Nonmonetary incentives, such as recognition, appreciation, and rewards

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    Description

    Learn about strategies to encourage behavior change without using cash incentives or discounts, but rather through psychological and personal benefits like pledges, recognition, and appreciation. Explore how social marketing leverages nonmonetary incentives to promote desired behaviors.

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