Podcast
Questions and Answers
What is the role of the Captains if the report is not completed by the end of the shift?
What is the role of the Captains if the report is not completed by the end of the shift?
What will happen if a member does not notify their supervisor about a malfunctioning computer system?
What will happen if a member does not notify their supervisor about a malfunctioning computer system?
Who is responsible for handling disciplinary issues related to late reports?
Who is responsible for handling disciplinary issues related to late reports?
What must a member complete before obtaining login access to the incident reporting software?
What must a member complete before obtaining login access to the incident reporting software?
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What is the time frame for completing corrections in reports during quality control?
What is the time frame for completing corrections in reports during quality control?
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Who handles the release of information and reports for the Spring Fire Department?
Who handles the release of information and reports for the Spring Fire Department?
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In what scenario can information be given out without following protocol?
In what scenario can information be given out without following protocol?
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How are report requests processed for individuals not affiliated with the Spring Fire Department?
How are report requests processed for individuals not affiliated with the Spring Fire Department?
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Who is responsible for the overall accuracy review of the Incident Reporting and Release of Information policy?
Who is responsible for the overall accuracy review of the Incident Reporting and Release of Information policy?
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What is the primary role of the Fire Prevention and Education Division in relation to incident reporting?
What is the primary role of the Fire Prevention and Education Division in relation to incident reporting?
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In the absence of an established command at an incident, who is responsible for report completion?
In the absence of an established command at an incident, who is responsible for report completion?
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When are reports for the previous month due to be entered into the system?
When are reports for the previous month due to be entered into the system?
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Which official is recognized as the primary Public Information Officer for the Spring Fire Department?
Which official is recognized as the primary Public Information Officer for the Spring Fire Department?
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What is the frequency of quality control conducted on reports entered into the incident reporting software?
What is the frequency of quality control conducted on reports entered into the incident reporting software?
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Who must be contacted for any exceptions to report completion?
Who must be contacted for any exceptions to report completion?
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What kind of information does the Spring Fire Department’s reporting database maintain?
What kind of information does the Spring Fire Department’s reporting database maintain?
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Study Notes
Incident Reporting Software
- The Spring Fire Department uses software for incident reporting
- The Deputy Chief of Support Services is responsible for the software's administration.
- The Fire Prevention and Education Division (FP&E) manages and trains on the software.
- FP&E conducts quality control on all reports weekly, correcting any issues found.
- Incident reporting deadlines vary based on work shifts and month-end reporting.
- If a report is not completed within the allotted time, disciplinary action may be taken based on the SFD's disciplinary policy.
- FP&E is responsible for notifying supervisors and the District Chief of incomplete reports.
- Reports must be completed by midnight on the 6th day after the end of the month or a disciplinary action will be taken.
Reporting Responsibility
- It is the responsibility of the officer in charge to ensure all incident reports are completed by the end of their shift.
- The incident commander is responsible for completing the report if a command has been established.
- The officer of the first arriving apparatus completes the report if command isn't established.
Release of Information
- The Deputy Chief of Support Services handles all release of information and reports for the Spring Fire Department.
- No information or reports can be distributed without explicit authorization from the Deputy Chief.
- All information requests from external parties must be forwarded to the Administrative Assistant who will then relay them to the Deputy Chief.
- There is a fee for requesting reports unless it is a subpoena from a legal professional, law enforcement, or a homeowner.
- A request form must be completed before any report is released, except for those submitted via subpoena.
- The Deputy Chief of Support Services is in charge of submitting annual reports to the TEXFIRS system.
- The Incident Commander or their designee can provide information and interviews to the news media at a scene.
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Description
This quiz covers the procedures and responsibilities associated with the incident reporting software used by the Spring Fire Department. It outlines the roles of various departments in managing reports, ensuring quality control, and adhering to deadlines. Understanding these processes is crucial for effective incident management.
