(11) - Q5 P2 [1-10]
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Questions and Answers

A coffee shop introduces a new app for mobile ordering to reduce wait times. This is an example of improving which aspect of the 7P's?

  • Product
  • Price
  • Process (correct)
  • Physical evidence
  • A luxury hotel uses a signature scent in their lobbies and rooms to create a unique atmosphere. This strategy focuses on which element of the 7P's?

  • Promotion
  • People
  • Physical evidence (correct)
  • Product
  • A bank offers a lower interest rate on loans for customers who maintain a certain account balance. Which of the 7P's is this tactic targeting?

  • Price (correct)
  • Product
  • Promotion
  • People
  • An airline launches a loyalty program that offers frequent flyers exclusive benefits. This initiative is an example of focusing on which P?

    <p>Promotion</p> Signup and view all the answers

    A restaurant hires a celebrity chef to create a unique menu. This is an example of enhancing which element of the 7P's?

    <p>Product</p> Signup and view all the answers

    A gym implements a new check-in system that allows members to use a mobile app for entry. This change is primarily focused on which P?

    <p>Process</p> Signup and view all the answers

    A telecom company launches an ad campaign highlighting their customer service team’s awards and achievements. This promotional strategy emphasizes which P?

    <p>People</p> Signup and view all the answers

    A car rental service offers weekend discounts to increase bookings during off-peak times. This pricing strategy focuses on which of the 7P's?

    <p>Price</p> Signup and view all the answers

    A spa uses organic and eco-friendly products in all their treatments. This approach enhances which P?

    <p>Product</p> Signup and view all the answers

    A university introduces online courses to reach a broader audience. This decision impacts which of the 7P's the most?

    <p>Place</p> Signup and view all the answers

    Study Notes

    Marketing Strategies and the 7P's

    • A coffee shop introduces a new app for mobile ordering to reduce wait times, improving Process.

    Branding and Atmosphere

    • A luxury hotel uses a signature scent in their lobbies and rooms to create a unique atmosphere, focusing on Physical Evidence.

    Pricing Strategies

    • A bank offers a lower interest rate on loans for customers who maintain a certain account balance, targeting Price.

    Loyalty and Retention

    • An airline launches a loyalty program that offers frequent flyers exclusive benefits, focusing on People.

    Product Development

    • A restaurant hires a celebrity chef to create a unique menu, enhancing Product.

    Operational Efficiency

    • A gym implements a new check-in system that allows members to use a mobile app for entry, primarily focused on Process.

    Promotional Strategies

    • A telecom company launches an ad campaign highlighting their customer service team’s awards and achievements, emphasizing Promotion.

    Pricing Strategies

    • A car rental service offers weekend discounts to increase bookings during off-peak times, focusing on Price.

    Product Development

    • A spa uses organic and eco-friendly products in all their treatments, enhancing Product.

    Place and Distribution

    • A university introduces online courses to reach a broader audience, impacting Place the most.

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    Description

    A coffee shop introduces a new app to improve customer experience. Identify the aspect of the 7P's that is being improved. Learn about the 7P's framework and its application in marketing.

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