Questions and Answers
What was the main challenge faced by Chris Surdak during the ecommerce project for the regional bank in California?
Why was it essential for the bank to maintain a copy of the loan terms?
What was the potential risk associated with not maintaining records of loan terms?
What was the proposed solution to the records management challenge?
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What was a potential issue with taking screenshots of loan terms?
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What was the significance of-metadata in the context of records management?
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Why was it important to determine the authenticity of screenshots provided by customers?
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What was the duration for which the bank needed to retain the records of loan terms?
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What was the major issue that nearly scuttled the entire project in the past?
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What is a significant problem in maintaining systems records in the era of Generative Artificial Intelligence (GenAI)?
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Why is the 2001 solution of taking periodic 'snapshots' of the system not effective for GenAI systems?
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What is a significant economic challenge in maintaining records of GenAI systems?
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Who is quoted as stating that future advancements in AI may require upwards of $7 trillion?
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What is the main concern for Information Governance in the context of GenAI systems?
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What is the term used to describe the process of a GenAI system learning from user interactions?
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What is the result of a GenAI system being non-deterministic?
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What is the term used to describe the combination of source databases, webpage code, and server logs?
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What is the main challenge in maintaining records of GenAI systems, according to the article?
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What is the main idea behind Chesterton's Fence?
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What is the author's view on the relationship between genAI and records management?
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What is the author's argument regarding the nature of genAI?
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What is the author's view on the role of governance in the age of genAI?
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What is the author's advice regarding Chesterton's Fence in the age of AI?
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What is the author's view on the relationship between genAI and information governance?
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What is the author's view on the role of people, processes, procedures, and tools in governance?
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What is the author's view on the development of governance solutions for genAI?
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What is the author's view on the application of traditional methodologies in the age of genAI?
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What is the author's main concern regarding the intersection of genAI and records management?
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Study Notes
Information Governance in the Age of Artificial Intelligence
- In 2001, an ecommerce project for a regional bank in California encountered a records management challenge, where dynamically generated loan terms had to be stored for compliance and refutability purposes.
Records Management Challenges
- The solution involved keeping copies of source databases, webpage code, and server logs to replicate webpages and facilitate investigation and research.
- This approach reduced data volume and made management more efficient.
Generative Artificial Intelligence (GenAI)
- GenAI systems are "black boxes" with no transparency into how they generate outcomes.
- They have a disconnect in the chain of custody between training data and system outputs, causing an authentication problem.
- GenAI systems learn from user interactions, making them non-deterministic and changing over time.
Records Management and Governance in GenAI
- Taking periodic "snapshots" of GenAI systems is not feasible due to their constant changes and vast training datasets.
- Maintaining records of GenAI interactions would be economically unfeasible, even if technically possible.
- OpenAI CEO Sam Altman estimates that future AI advancements may require upwards of $7 trillion.
The Importance of Understanding Purpose
- G.K. Chesterton's example of a fence or gate illustrates the need to understand the purpose of things before assuming they are useless or unnecessary.
- Applying this principle to records management and governance in GenAI can help find effective solutions.
Effective Records Management and Governance in GenAI
- Historically, records management and governance have been viewed as necessary evils, but they are essential for effective oversight of business processes.
- Applying people, processes, procedures, and tools more forcefully, effectively, and efficiently can help govern GenAI.
- GenAI tools can be used to assist in managing GenAI tools, and governance solutions are being rapidly developed.
- Tried and tested methodologies from the Information Governance industry still apply and should be heightened, widened, and reinforced to protect against unknown risks.
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Description
Learn why information governance is crucial in the age of artificial intelligence. This quiz explores the significance of data management in the context of AI and its applications.