Importance of Information Governance in AI Age
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What was the main challenge faced by Chris Surdak during the ecommerce project for the regional bank in California?

  • Ensuring the website's compatibility with different browsers
  • Maintaining records of online loan offers for compliance with regulations (correct)
  • Developing a dynamic loan term generation system
  • Addressing cybersecurity threats to the online banking system

    • Why was it essential for the bank to maintain a copy of the loan terms?

  • To improve the website's user experience
  • To reduce the risk of cybersecurity attacks
  • To ensure compliance with banking and accounting regulations (correct)
  • To provide better customer service

    • What was the potential risk associated with not maintaining records of loan terms?

  • Someone could create a forgery of a screenshot (correct)
  • Customers might not understand the loan terms
  • The bank's reputation might be damaged
  • The website might experience technical difficulties

    • What was the proposed solution to the records management challenge?

    <p>Taking a screenshot of every single loan offer made online</p> Signup and view all the answers

    What was a potential issue with taking screenshots of loan terms?

    <p>The images might not be searchable</p> Signup and view all the answers

    What was the significance of-metadata in the context of records management?

    <p>It enabled the images to be searchable and findable</p> Signup and view all the answers

    Why was it important to determine the authenticity of screenshots provided by customers?

    <p>To prevent fraud and ensure regulatory compliance</p> Signup and view all the answers

    What was the duration for which the bank needed to retain the records of loan terms?

    <p>A decade or more</p> Signup and view all the answers

    What was the major issue that nearly scuttled the entire project in the past?

    <p>Lack of transparency in dynamically produced webpages</p> Signup and view all the answers

    What is a significant problem in maintaining systems records in the era of Generative Artificial Intelligence (GenAI)?

    <p>Lack of transparency in system outputs</p> Signup and view all the answers

    Why is the 2001 solution of taking periodic 'snapshots' of the system not effective for GenAI systems?

    <p>Due to the non-deterministic nature of neural networks</p> Signup and view all the answers

    What is a significant economic challenge in maintaining records of GenAI systems?

    <p>The cost of maintaining records exceeds the value of the system</p> Signup and view all the answers

    Who is quoted as stating that future advancements in AI may require upwards of $7 trillion?

    <p>Sam Altman</p> Signup and view all the answers

    What is the main concern for Information Governance in the context of GenAI systems?

    <p>Mitigating the risks and costs of GenAI technology</p> Signup and view all the answers

    What is the term used to describe the process of a GenAI system learning from user interactions?

    <p>Feedback learning</p> Signup and view all the answers

    What is the result of a GenAI system being non-deterministic?

    <p>The system outputs are unpredictable</p> Signup and view all the answers

    What is the term used to describe the combination of source databases, webpage code, and server logs?

    <p>Chain of custody</p> Signup and view all the answers

    What is the main challenge in maintaining records of GenAI systems, according to the article?

    <p>Cost of maintaining system records</p> Signup and view all the answers

    What is the main idea behind Chesterton's Fence?

    <p>To understand the original purpose of a seemingly unnecessary fence</p> Signup and view all the answers

    What is the author's view on the relationship between genAI and records management?

    <p>GenAI requires more effective records management</p> Signup and view all the answers

    What is the author's argument regarding the nature of genAI?

    <p>GenAI is a more advanced version of traditional automation technologies</p> Signup and view all the answers

    What is the author's view on the role of governance in the age of genAI?

    <p>Governance is more important in the age of genAI</p> Signup and view all the answers

    What is the author's advice regarding Chesterton's Fence in the age of AI?

    <p>Heighten, widen, and reinforce the fence</p> Signup and view all the answers

    What is the author's view on the relationship between genAI and information governance?

    <p>GenAI requires traditional information governance</p> Signup and view all the answers

    What is the author's view on the role of people, processes, procedures, and tools in governance?

    <p>They are more important in the age of genAI</p> Signup and view all the answers

    What is the author's view on the development of governance solutions for genAI?

    <p>They are being rapidly developed</p> Signup and view all the answers

    What is the author's view on the application of traditional methodologies in the age of genAI?

    <p>They are still applicable, and must be applied more forcefully</p> Signup and view all the answers

    What is the author's main concern regarding the intersection of genAI and records management?

    <p>The potential risks and unknowns of genAI</p> Signup and view all the answers

    Study Notes

    Information Governance in the Age of Artificial Intelligence

    • In 2001, an ecommerce project for a regional bank in California encountered a records management challenge, where dynamically generated loan terms had to be stored for compliance and refutability purposes.

    Records Management Challenges

    • The solution involved keeping copies of source databases, webpage code, and server logs to replicate webpages and facilitate investigation and research.
    • This approach reduced data volume and made management more efficient.

    Generative Artificial Intelligence (GenAI)

    • GenAI systems are "black boxes" with no transparency into how they generate outcomes.
    • They have a disconnect in the chain of custody between training data and system outputs, causing an authentication problem.
    • GenAI systems learn from user interactions, making them non-deterministic and changing over time.

    Records Management and Governance in GenAI

    • Taking periodic "snapshots" of GenAI systems is not feasible due to their constant changes and vast training datasets.
    • Maintaining records of GenAI interactions would be economically unfeasible, even if technically possible.
    • OpenAI CEO Sam Altman estimates that future AI advancements may require upwards of $7 trillion.

    The Importance of Understanding Purpose

    • G.K. Chesterton's example of a fence or gate illustrates the need to understand the purpose of things before assuming they are useless or unnecessary.
    • Applying this principle to records management and governance in GenAI can help find effective solutions.

    Effective Records Management and Governance in GenAI

    • Historically, records management and governance have been viewed as necessary evils, but they are essential for effective oversight of business processes.
    • Applying people, processes, procedures, and tools more forcefully, effectively, and efficiently can help govern GenAI.
    • GenAI tools can be used to assist in managing GenAI tools, and governance solutions are being rapidly developed.
    • Tried and tested methodologies from the Information Governance industry still apply and should be heightened, widened, and reinforced to protect against unknown risks.

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    Description

    Learn why information governance is crucial in the age of artificial intelligence. This quiz explores the significance of data management in the context of AI and its applications.

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