Human Resource Management: Training Needs Assessment

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What is the basis of Person Analysis in determining training needs?

Only experienced employees need further training

Not every employee needs further training for every task performed (correct)

Every employee needs further training for every task performed

All employees need training for every task performed

What can be indicated by low ratings on a particular dimension of a performance appraisal score?

Employees are highly skilled in that dimension

Employees are average in that dimension

Employees are not interested in that dimension

Employees need additional training in that dimension (correct)

What is the primary purpose of surveys in determining training needs?

To evaluate employee performance

To identify training needs of individual employees

To ask employees what knowledge and skills they believe should be included in future training (correct)

To design training programs

Why are interviews not used as extensively as surveys in determining training needs?

They are more time-consuming (A) Signup and view all the answers

What is the primary benefit of using asynchronous technologies for distance learning?

Employees can complete the training at their own pace and at a time of their choosing (B) Signup and view all the answers

What is the purpose of a skills test or knowledge test in determining training needs?

To determine the knowledge and skills gaps of employees (A) Signup and view all the answers

What is the common approach to determine training needs that involves asking employees about their knowledge and skills?

Surveys and interviews (A) Signup and view all the answers

What percentage of employee training is estimated to be on-the-job training (OJT)?

60% (C) Signup and view all the answers

What is the primary motivator for employees to learn during training?

Perception of incentives like pay raises or job advancements (B) Signup and view all the answers

What is the role of feedback in motivating employees to learn?

Feedback is essential for judging correctness and improving performance (C) Signup and view all the answers

What is a characteristic of effective training programs?

They are relevant, engaging, and use humor and various techniques (A) Signup and view all the answers

What is the primary distinction between synchronous and asynchronous technologies?

The timing of when the training is completed (A) Signup and view all the answers

What is the primary purpose of determining the Return on Investment (ROI) in a training program?

To measure the amount of money saved after accounting for the training cost (B) Signup and view all the answers

What is the process by which individuals decide how to direct their efforts?

Self-regulation (A) Signup and view all the answers

What influences the motivation and satisfaction of employees?

The discrepancy between their desired work goals and the job they are in (A) Signup and view all the answers

What is a method to boost motivation in employees?

Assigning specific goals (C) Signup and view all the answers

What do some psychologists suggest about certain employees?

They are more likely to be motivated (B) Signup and view all the answers

What is the fifth criterion for evaluating the effectiveness of a training program?

Business impact (B) Signup and view all the answers

What is the primary benefit of using realistic training programs?

Enhanced training transfer to the actual job (A) Signup and view all the answers

What is overlearning essential for?

Tasks not performed frequently (C) Signup and view all the answers

What is crucial for employees to apply their training on the job?

A supportive organizational climate (C) Signup and view all the answers

What is an effective way to enhance training, according to the text?

Setting goals for employees (C) Signup and view all the answers

What should goals for employees be, according to the text?

Concrete, high enough to be challenging but not impossible (C) Signup and view all the answers

What is the significance of management's role in training transfer?

They create a supportive organizational climate (B) Signup and view all the answers

What type of feedback is controlling?

Negative feedback (D) Signup and view all the answers

What motivates employees according to operant conditioning principles?

Feedback and reinforcement (C) Signup and view all the answers

What is the ratio of effort to reward in equity theory?

Input/output ratio (D) Signup and view all the answers

What type of employees are more motivated?

Those with high self-esteem and high need for achievement (B) Signup and view all the answers

What makes goals most effective?

If they are concrete and specific (C) Signup and view all the answers

What is the purpose of encouraging employees to seek feedback?

To reinforce positive behavior (B) Signup and view all the answers