Human Resource Management Quiz

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Questions and Answers

What does the term 'placement' refer to in the context of nursing management?

Conducting performance evaluations of nurses.

The process of hiring new staff members.

Assigning an employee to a specific position and unit. (correct)

Training staff on corporate values.

Which type of patient care management involves the first contact between a patient and healthcare provider?

Preventive healthcare

Tertiary healthcare

Primary healthcare (correct)

Secondary healthcare

What does orientation in the introduction process typically include?

Performance feedback mechanisms.

Information on patient care plans.

Summary of primary duties. (correct)

Budget management details.

What is a key responsibility of a nurse manager regarding staffing?

Considering budget allowances for staffing. Signup and view all the answers

Which of the following describes tertiary healthcare?

Specialized consultative healthcare. Signup and view all the answers

What is meant by socialization in the context of nursing?

Forcing staff to adopt new values and skills. Signup and view all the answers

Which option is NOT a part of the duties of a nurse manager?

Conducting surgery on patients. Signup and view all the answers

What type of healthcare involves treatment for conditions after initial diagnosis?

Tertiary healthcare Signup and view all the answers

Who is primarily responsible for meeting staffing needs in a healthcare organization?

First level and middle level managers Signup and view all the answers

What is one advantage of centralized scheduling in nursing staff management?

Reduces bias in scheduling requests Signup and view all the answers

What is a key disadvantage of centralized scheduling?

It provides less flexibility for workers Signup and view all the answers

In staff development, which of the following is a primary goal?

To improve staff’s knowledge and capabilities Signup and view all the answers

What does cyclical staffing allow for in terms of scheduling?

Long-term knowledge of future work schedules Signup and view all the answers

What might organizations use to assist with staffing needs?

Clerks and computers Signup and view all the answers

Why should unit managers avoid close relationships with their supervisors and staff?

To prevent conflicts of interest Signup and view all the answers

What is a potential outcome if the appropriate mix of personnel is not maintained?

Diminished quality of care Signup and view all the answers

What is one of the advantages of surgical care mentioned?

Shorter hospital stay Signup and view all the answers

Which of the following is a disadvantage of surgical care?

Nurse’s talents are confined Signup and view all the answers

In the case management structure, what is the staffing percentage for professionals in a nursery unit?

55% Signup and view all the answers

What is the ratio of professionals to non-professionals in the medical area?

60:40 Signup and view all the answers

What is the standard distribution percentage for morning shifts based on the constant values provided?

45% Signup and view all the answers

For a ward with 30 beds, how many nursing personnel are required for 24 hours in an OB ward given a standard value of 3.0?

11 nursing personnel Signup and view all the answers

What is the scope of practice for licensed nurses primarily concerned with?

Clinical and administrative responsibilities Signup and view all the answers

In a general ward, what is the staffing percentage for non-professionals?

40% Signup and view all the answers

What is the primary responsibility of a unit manager in a decentralized scheduling system?

To cover scheduled staff absences within their unit Signup and view all the answers

Which of the following is an advantage of decentralized scheduling?

Increased understanding of unit and staff dynamics Signup and view all the answers

What happens to staff during periods of high patient volume in a decentralized system?

Staffing is reduced Signup and view all the answers

According to the forty-hour week law, how many hours do employees work in a standard week?

40 hours Signup and view all the answers

What disadvantage may arise from a decentralized scheduling approach?

Staff might experience unequal treatment Signup and view all the answers

Under what condition will a nurse work 48 hours a week instead of 40 hours?

If their hospital has less than 100-bed capacity Signup and view all the answers

What is a feature of the cyclical scheduling method?

It covers a designated cycle length Signup and view all the answers

What impact does decentralized scheduling have on nurse attrition?

It likely decreases nurse attrition Signup and view all the answers

What is the total average number of days an employee is absent in a year?

33 Signup and view all the answers

If an employee works 40 hours per week, what percentage of relievers needed is determined based on the calculated absences?

15% Signup and view all the answers

Which type of motivation primarily drives workers according to the content?

Economic factors Signup and view all the answers

What is one of the roles of a manager during the activation phase of management?

Seeing if planning is effective Signup and view all the answers

Which of the following is NOT included in the average number of days an employee is absent each year?

Overtime Work Signup and view all the answers

How many days are allocated for special privileges in the calculation of total average absences?

3 Signup and view all the answers

What must a manager ensure during the directing phase of management?

Achieving organizational and individual goals Signup and view all the answers

Which aspect is most crucial for effective motivation of workers?

Effective leadership Signup and view all the answers

Study Notes

Interviewing

It's a crucial part of selecting people.
Can be structured or unstructured.

Placement

Refers to assigning an employee to a specific position and unit.
The manager has authority in this process.

Introduction

Two types: orientation and job description.
Orientation includes corporate values and rules/regulations.
Job description summarizes primary duties comprehensively.

Socialization

The process of adapting to new values, skills, attitudes, and social rules.
A mentor can assist in reaching expert status.

Staff Development

Improves staff's knowledge and capabilities.
The first and middle-level managers have a key role in this process.
Some organizations use clerks and computers to assist with staffing, but human oversight is crucial.

Staffing Needs

Ensure appropriate mixing of staff
Avoid close relationships between supervisors and staff to prevent bias.

Scheduling

Centralized:
- Fairer to all staff.
- Easier for the chief nurse to manage.
- Less flexible for individuals.
Decentralized:
- The unit manager is responsible.
- More flexibility for workers.
Cyclical:
- Long-term knowledge of future work schedules.
- A repeating staffing pattern.
- Made by a centralized office.

RA 5901 "The Forty-Hour Week Law"

Employees work 40 hours per week - 8 hours per day for 5 days.
Applicable to hospitals with 100 beds or more and communities with at least 1 million people.

Civil Service Commission Memorandum Circular - No. Series of 1996

Specifies standard value percentages of professional to non-professional staff in various departments.
Example: Surgical - 3.4, Mixed Medical & Surgical - 3.5, OB - 3.0, Pedia - 4.6, Nursery - 2.8

Case Management

Nurses work across agencies.

Staffing for an OB Ward - 30 Beds

30 beds x 3.0 (OB standard value) / 8 (hours per shift) = 11 nursing personnel for 24 hours.

Determining Relievers Needed

Consider average number of leaves taken each year, holidays, special privileges, and continuing education program for professionals.
Total Average = 33
33 (average days absent) / 213 or 265 (working days per year) = 0.15 (15% for 40 hrs/wk) or 0.12 (12% for 48 hrs/wk)

Directing

The 4th phase of the management process.
Involves coordinating and activating.
Requires leadership and management skills to accomplish tasks.

Motivation

Both organizational and individual goals must be met.
Effective motivation is crucial.
Workers may be motivated primarily by economic factors.

Intrinsic Motivation

Engage in behavior for personal satisfaction.

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Description

Test your knowledge on key concepts in Human Resource Management, including interviewing, placement, and staff development. This quiz covers essential practices for effective staffing and employee socialization, as well as methods for orientation and job description creation.