Human Resource Management Quiz

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Questions and Answers

What is the primary focus of Human Resource Management?

  • Motivation
  • Machine
  • Money
  • Men (correct)

Quality goals require alignment with which department?

  • Finance
  • Human Resources
  • Purchase
  • Production (correct)

The demand for human resources and management is primarily created by which factor?

  • Consumer preferences
  • Expansion of industry (correct)
  • Shortage of labour
  • Abundance of capital

The main concern of Human Resource Management is centered on which aspect?

<p>Dimensions of people (C)</p> Signup and view all the answers

Which one of the following is not a specific goal of human resource management?

<p>Separating employees (B)</p> Signup and view all the answers

Human Resource Management aims to maximize which aspect of the organization?

<p>Effectiveness (D)</p> Signup and view all the answers

The leadership influence within an organization is dependent on which factor?

<p>Power (A)</p> Signup and view all the answers

What term describes the act of responding to employees and involving them in decision making?

<p>Empowerment (D)</p> Signup and view all the answers

Who is credited with conducting the foundational work for the behavioral theory of organization?

<p>Mayo in Hawthorne experiments (B)</p> Signup and view all the answers

What does the systems approach emphasize about organizations?

<p>Viewing the organization as part of a larger environment (A)</p> Signup and view all the answers

Which theory primarily focuses on situational variables?

<p>Contingency theory (C)</p> Signup and view all the answers

Who is recognized for developing the scientific management perspective?

<p>Frederick Taylor (D)</p> Signup and view all the answers

What provides a focus and direction for formulating strategy in an organization?

<p>Strategic planning model (B)</p> Signup and view all the answers

What do we call changes made by an organization due to external pressures?

<p>Reactive change (C)</p> Signup and view all the answers

Selection devices in hiring must be:

<p>Explained and job-matching (C)</p> Signup and view all the answers

Staffing in an organization primarily refers to:

<p>Managing the workforce effectively (A)</p> Signup and view all the answers

What is legitimate power primarily based on?

<p>The leader's role or position within the organization. (A)</p> Signup and view all the answers

Which term best describes the needs related to training, setting standards, and maintaining discipline in a team?

<p>Task functions. (D)</p> Signup and view all the answers

What do contingency theories of leadership argue about leadership styles?

<p>Multiple styles are needed depending on the situation. (D)</p> Signup and view all the answers

Under what condition do subordinates perceive leadership behavior positively according to path-goal theory?

<p>When necessary guidance and support is provided. (C)</p> Signup and view all the answers

Which definition best captures the concept of culture?

<p>The specialized lifestyle of a diverse group of people. (B)</p> Signup and view all the answers

What is the term for the transmission of culture from one generation to another?

<p>Enculturation. (B)</p> Signup and view all the answers

Which countries are often labeled as having low power distance cultures?

<p>Iceland, Australia, and Sweden. (D)</p> Signup and view all the answers

In a masculine culture, men are generally viewed as being?

<p>Assertive and focused on material success. (D)</p> Signup and view all the answers

Leaders who enlist the help of subordinates as a group to solve problems are demonstrating which type of leadership?

<p>Participative (C)</p> Signup and view all the answers

When a leader gives authority and responsibility to individuals or groups for decision-making, they are using what method?

<p>Delegation (C)</p> Signup and view all the answers

What is an advantage of participative decision-making?

<p>More points of view are offered (C)</p> Signup and view all the answers

What determines whether a leader is perceived as charismatic?

<p>Follower perceptions (B)</p> Signup and view all the answers

What does the 'fix' style of leadership depend upon?

<p>Nature of the task (D)</p> Signup and view all the answers

Which definition best describes planning?

<p>Setting an organization’s objectives and the means to reach them. (C)</p> Signup and view all the answers

What is meant by planning horizon?

<p>The distance ahead for forecasts on which plans are made. (B)</p> Signup and view all the answers

What commonly hinders successful planning?

<p>Poor interpersonal relationships. (D)</p> Signup and view all the answers

What is the important ingredient exercised by leaders on group members?

<p>influence (D)</p> Signup and view all the answers

According to Louis A. Allen, what is a primary role of a leader?

<p>guides and directs (A)</p> Signup and view all the answers

What kind of leadership style does an autocratic leader follow?

<p>gives orders which must be obeyed (D)</p> Signup and view all the answers

Why is autocratic leadership considered negative?

<p>people feel uninformed and insecure around the leader (B)</p> Signup and view all the answers

What type of leader gives instructions only after consulting the group?

<p>democratic (D)</p> Signup and view all the answers

What is a characteristic of a free rein/laissez faire leader?

<p>avoids power and leaves the group entirely to itself (C)</p> Signup and view all the answers

Leaders who inspire their followers to surpass their self-interests for the good of the organization are referred to as?

<p>Transformational leaders (D)</p> Signup and view all the answers

Which statement regarding Maslow's Hierarchy of Needs is correct?

<p>Once a need is satisfied it is replaced by another need (D)</p> Signup and view all the answers

Hygiene factors in workplace motivation are similar to which type of needs?

<p>Lower order (A)</p> Signup and view all the answers

Which theory is similar to Maslow's hierarchy in terms of prioritizing human behavior and motivation in the workplace?

<p>Clayton Alderfer's ERG theory (B)</p> Signup and view all the answers

What type of power allows a leader to influence others based on their characteristics?

<p>Referent power (A)</p> Signup and view all the answers

Training in organizations significantly affects which two aspects of an establishment?

<p>Effectiveness and efficiency (A)</p> Signup and view all the answers

Learning by doing is classified as which type of training?

<p>On the job training (C)</p> Signup and view all the answers

Planning involves deciding in advance what is to be done, where, how, and by whom.

<p>Advance (D)</p> Signup and view all the answers

Which of the following is a limitation of planning?

<p>All of the above (D)</p> Signup and view all the answers

In the top-down approach to management, who typically formulates major objectives?

<p>Top management (B)</p> Signup and view all the answers

Flashcards

Behavioral Theory of Organizations

A theory that emphasizes the psychological and social aspects of organizations.

Hawthorne Experiments

Key experiments that explored the social and psychological factors influencing worker productivity.

Systems Approach

An approach to management that views the organization as a whole, interacting with its environment.

Contingency Theory

The idea that the best way to manage depends on the specific situation.

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Scientific Management

A management approach that focuses on improving efficiency through scientific methods.

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Management by Objectives (MBO)

A management approach focusing on setting specific goals and objectives.

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Unplanned Change

Organizational changes forced by external factors or events.

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Selection Devices

Methods used to choose the best candidates for a job.

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Focus of HRM

Human Resource Management is primarily focused on motivating and managing people within an organization.

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Quality Goal Alignment

Quality goals in an organization should align with the human resource strategies to ensure efficiency.

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HRM Demand Driver

The need for human resources and management is driven by industry growth and labor shortages.

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Union Function Cause

Employee dissatisfaction and a desire for belonging often lead to union formation.

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HRM Core Concern

Human resource management mainly focuses on the skills and capabilities of people.

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HRM Goal: Maximize

The main objective of human resource management is to boost both employee well-being and organizational efficiency.

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HRM vs. Personnel Mgmt.

The difference between human resource management and personnel management is significant; HRM has a broader scope concerning employee development and strategy.

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HRM Non-Involved Function

Human resource management does not directly involve controlling costs.

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Legitimate Power

Subordinates' acceptance of a leader's right to influence based on their position or role.

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Task Functions

Leadership activities focusing on group training, standard setting, discipline, and sub-leader appointment.

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Contingency Theories of Leadership

Leadership styles that vary depending on the situation and not a one-fits-all approach.

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Path-Goal Theory

Leadership approach where subordinates see a leader's actions as motivating when clear paths to goals are established and support is provided.

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Culture

A group's shared lifestyle and values.

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Enculturation

Transmission of culture from one generation to another.

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Acculturation

Learning the norms of a different culture.

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Low Power Distance Cultures

Cultures where power differences are minimized, and equality is valued.

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Participative leadership

A leadership style where leaders involve their subordinates in the decision-making process for problem-solving.

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Delegation

Giving authority and responsibility for a task to a subordinate.

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Participative decision-making advantages

Increased employee motivation through participation, diverse perspectives, and greater buy-in.

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Charismatic leadership

Leadership perceived as charismatic is determined by follower perceptions, situational context, and follower needs.

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Planning

Formulating, executing, and monitoring the objectives and means to achieve organizational goals.

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Planning horizon

The timeframe for forecasting and planning.

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Contingency plan

A backup plan to address unforeseen circumstances or potential problems.

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Fix style of leadership

A leadership style based on the nature of the task and the capabilities of the employees.

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What is the key ingredient in leadership?

Influence is the essential element that leaders exercise over group members. Leadership involves directing and guiding others towards a common goal.

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According to Louis A. Allen, what does a leader do?

A leader guides and directs other people. This involves providing direction, setting goals, and ensuring that tasks are completed effectively.

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What is an autocratic leadership style?

An autocratic leader makes decisions unilaterally and expects unquestioning obedience from followers. They centralize power and control.

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Why is autocratic leadership considered negative?

Autocratic leadership is often considered negative because it can stifle creativity, discourage participation, and create a fear-based work environment.

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What is a democratic leadership style?

Democratic leaders involve followers in decision-making processes. They consult with the group before issuing instructions.

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What is a laissez-faire leadership style?

Laissez-faire leaders delegate all decision-making and control to their followers. They provide minimal guidance or supervision.

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What is a paternalistic leadership style?

Paternalistic leaders act as father figures, providing guidance and protectiveness to their followers. They prioritize the well-being of the group.

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What kind of decisions do managers make in System 1 Management?

System 1 Management emphasizes work-related decisions. Managers focus on operational efficiency and task completion.

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Hygiene Factors

Factors that prevent dissatisfaction in the workplace, but don't necessarily motivate employees.

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Maslow's Hierarchy of Needs

A theory that describes human needs in a hierarchy, starting from basic physiological needs to self-actualization.

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Referent Power

Influence based on a leader's personal characteristics and how others admire them.

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Training's Impact

Training significantly contributes to an organization's effectiveness and efficiency.

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On-the-Job Training

Learning by doing while working on actual tasks, gaining practical skills directly.

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Planning's Importance

Planning involves deciding in advance what, where, how, and by whom tasks should be done.

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Limitations of Planning

Planning can be inaccurate, time-consuming, and rigid, hindering flexibility.

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Budget: Planning & Control

A budget is a financial plan used for both planning and controlling resources.

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Study Notes

Multiple Choice Questions

  • Question 1: Who advanced early scientific management principles?
    • Taylor
  • Question 2: A reporting relationship where an employee only reports to one supervisor is known as:
    • Unity of command
  • Question 3: Which individuals worked on administrative management theory?
    • Fayol
    • Weber
  • Question 4: Scientific management is the study of:
    • Creating organizational structures for efficiency and effectiveness
  • Question 5: Which is an organizational-environmental theory?
    • Open-systems view
    • Contingency theory
  • Question 6: Theory X is based on which assumptions about workers?
    • Workers dislike work and will avoid it
  • Question 7: Which theory states a manager's choice of organizational structure depends on the external environment?
    • Contingency theory

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