Human Resource Management: Induction and Orientation

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Questions and Answers

A training objective should include a statement on which of the following?

Trainer's experience

Trainee's motivation

Terminal behaviour (correct)

Duration of the course

What is an example of a standards of performance in a training objective?

At the end of the course, the trainee is expected to recognize fake banknotes every time (correct)

At the end of the course, the trainee will make some friends

At the end of the course, the trainee will feel confident

At the end of the course, the trainee will learn something new

What is On The-Job Training, according to the passage?

A lecture-based method of training

A method of instruction in which the instructor and participants are separated by time and/or distance

Lets the trainee learn the job by actually performing it (correct)

Training which is conducted outside the working environment

What is the main difference between On The-Job Training and Off The-Job Training?

Location of the training Signup and view all the answers

Which of the following is an example of Off The-Job Training?

Role-playing Signup and view all the answers

What is the main characteristic of Online Training?

Is a method of instruction in which the instructor and participants are separated by time and/or distance Signup and view all the answers

What is the primary role of a supervisor in On-The-Job Training (OJT) Coaching?

Offering feedback and suggestions for improvement Signup and view all the answers

What is the duration of most trade apprenticeship programs?

Three to four years Signup and view all the answers

What is the purpose of special assignments or projects in training?

To complete a task within a specific timeframe (3-6 months) Signup and view all the answers

What is the primary objective of Job Rotation?

To provide on-the-job experience in various jobs Signup and view all the answers

What is the characteristic of apprenticeship programs?

Combines on-the-job work with classroom education Signup and view all the answers

Which type of jobs is Job Rotation commonly used for?

General management positions Signup and view all the answers

What is the primary purpose of an induction/orientation program?

To reduce employee anxiety and first day jitters Signup and view all the answers

What is a key benefit of training for employees?

Increased job satisfaction Signup and view all the answers

What is a potential consequence of not providing ongoing training to employees?

Higher turnover rates Signup and view all the answers

What is a significant disadvantage of Computer-Based Training (CBT)?

It is costly to develop and deliver, particularly for smaller groups of participants Signup and view all the answers

What is a common topic covered in a formal induction/orientation program?

Introductions to supervisors and co-workers Signup and view all the answers

What is an advantage of Internet-based training?

It takes full advantage of the connectivity, interaction, and networked resources of the Internet Signup and view all the answers

What is a characteristic of Virtual Classroom environments?

It is a next-generation distance learning application that takes advantage of the Internet's opportunities Signup and view all the answers

What is a benefit of on-the-job training?

Improving employee productivity Signup and view all the answers

What is a potential outcome of employees making mistakes due to lack of training?

Errors and accidents Signup and view all the answers

What type of training can be conducted in a hall or large room?

This training, as long as there is sufficient space Signup and view all the answers

What is a benefit of Computer-Based Training (CBT) when designed for a larger number of participants?

It becomes more cost-effective Signup and view all the answers

What is an example of Computer-Based Training (CBT)?

Instruction on how to operate heavy equipment Signup and view all the answers

Who are responsible for overseeing the implementation of the training program?

The trainer and the programme implementation committee Signup and view all the answers

What is the primary purpose of evaluating the training program?

To measure the effectiveness of the training Signup and view all the answers

What does Kirkpatrick's four-level framework of evaluation criteria measure?

The trainees' learning outcomes Signup and view all the answers

What is the purpose of requesting feedback from trainees immediately after a training session?

To measure their satisfaction with the training Signup and view all the answers

How can the trainer assess whether the trainee has acquired certain skills?

By asking them to demonstrate the skills Signup and view all the answers

What is the ultimate goal of evaluating the training program's effectiveness?

To measure the organization's financial benefits Signup and view all the answers

Study Notes

On-The-Job Training (OJT) and Coaching

Trainees work under a supervisor who acts as a coach, providing direct performance feedback.
Supervisors suggest improvements to enhance trainee skill development.

Apprenticeship

Combines classroom education with supervised on-the-job experience.
Structured training curriculum progresses in planned steps over three to four years.
Ideal for crafts, technical trades, and professions where mastery requires extensive training (e.g., machinists, mechanics).

Training Methodologies

Projects/Special Assignments: Can last 3-6 months, tailored to individual or group learning experiences.
Job Rotation: Trainees experience various job roles to gain diverse knowledge under different supervisors, commonly used for managerial training.

Setting Training Objectives

Terminal Behaviour: Defines what trainees must accomplish by course end (e.g., creating Excel files).
Standards of Performance: Specifies achievement criteria (e.g., recognizing fake banknotes).
Conditions for Performance: Outlines performance environments (e.g., improving lead conversion techniques).

Designing Training Programs

Considerations: venue, methodology, trainer, duration, budget, and participant number.
On-the-job and off-the-job training approaches vary in delivery and environment.
Online training enables instruction remotely, removing geographical constraints.

Induction/Orientation Purpose

Welcomes new employees, helping them integrate into the organization and reducing initial anxiety.
Provides essential information about the organization, job duties, and workplace policies.

Contents of Formal Induction/Orientation

Includes: organization history, structure, physical layout, products/services, policies, and employee benefits.
Introductions to supervisors, co-workers, and trainers facilitate networking.

Benefits of Training

Enhances staff productivity by increasing job competence.
Promotes job satisfaction, reducing turnover rates as employees feel valued and skilled.
Ongoing training fosters a positive self-image and contributes to workforce stability.

Online Training

Computer-Based Training (CBT): Accessed via computers, both synchronous and asynchronous options are available.
Effective for teaching specific applications and general skills but can be costly to develop.
Internet-Based Training: Leverages online resources for structured instruction and interaction in virtual classrooms.

Implementing the Training Program

Oversight from trainers and implementation committees ensures adherence to plans and effective content delivery.
Responsibilities include managing trainee accommodations and evaluating training effectiveness.

Evaluating the Training Program

Kirkpatrick’s four-level framework measures training effectiveness by analyzing:
- Trainee Response: Immediate feedback on session satisfaction.
- Trainee Learning: Assessment of new knowledge or skill acquisition.
- Behavior Changes: Observing the application of learned skills in the workplace.
- Results Assessment: Evaluating the financial impact and overall benefits of training to the organization.

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Description

This quiz covers the purpose and contents of employee induction and orientation, including making new employees feel welcome, providing general information, and introducing them to supervisors and coworkers.