Human Resource Management Functions and History Quiz
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Questions and Answers

What was the primary focus of Human Resource Management in the early 1900s?

  • Training
  • Recruitment (correct)
  • Health & safety
  • Empowerment
  • Which legislation was enacted in the 1930s related to Human Resource Management?

  • Employee empowerment laws
  • Health & safety regulations
  • Minimum wage and union rights (correct)
  • Recruitment guidelines
  • Which department's performance is summarized in a Strategic Map according to the provided text?

  • Human Resources
  • Finance
  • Marketing
  • Operations (correct)
  • What is the main focus of Transactional / Operational activities in Human Resource Management?

    <p>Benefit administration and records</p> Signup and view all the answers

    Which decade saw the passing of employment legislation focusing on human rights and wages?

    <p>1970s/1980s</p> Signup and view all the answers

    What does a Balanced Scorecard in Strategic Planning leverage along with financial metrics?

    <p>Non-financial performance measurements</p> Signup and view all the answers

    What is the primary focus of Transformational/Strategic knowledge management?

    <p>Redirection and cultural change</p> Signup and view all the answers

    Which sector in Canada contributes the most to employment based on the provided statistics?

    <p>Secondary sector: manufacturing &amp; construction</p> Signup and view all the answers

    What are the designated groups mentioned in relation to labour market issues?

    <p>Women, indigenous, disability</p> Signup and view all the answers

    What is the main focus of a Cost Leadership business strategy?

    <p>Gaining competitive advantage through lower costs</p> Signup and view all the answers

    What is the central idea behind Evidence-based HRM?

    <p>Utilizing data, facts, and research for HR decision-making</p> Signup and view all the answers

    How does a Differentiation business strategy aim to gain a competitive advantage?

    <p>By emphasizing innovation and uniqueness in products or services</p> Signup and view all the answers

    What is the primary focus of a company's Strategic Plan?

    <p>Aligning internal strengths with external opportunities</p> Signup and view all the answers

    In the history of HR Management, what marked the 1900s era?

    <p>The absence of HR as a function</p> Signup and view all the answers

    What percentage of HR activities fall under Traditional / Tactical processes?

    <p>15-30%</p> Signup and view all the answers

    What is the main goal of transactional/operational HR activities?

    <p>Employee service administration</p> Signup and view all the answers

    Which department's performance is summarized in a Balanced Scorecard?

    <p>Employee Relations</p> Signup and view all the answers

    What was the turning point in HR Management during the 1980s/1990s?

    <p>Shift towards strategic HR planning</p> Signup and view all the answers

    What is the primary goal of a venture team as described in the text?

    <p>To innovate and drive projects through motivation and engagement</p> Signup and view all the answers

    Which environmental influence plays a significant role in Human Resource Management according to the text?

    <p>All of the above</p> Signup and view all the answers

    How does the Cost Leadership strategy impact creativity and innovation within an organization?

    <p>Minimizes uncertainty but discourages creativity and innovation</p> Signup and view all the answers

    What is the significance of Evidence-based HRM in decision-making processes?

    <p>Uses data, facts, analytics, and research for informed decisions</p> Signup and view all the answers

    In the context of labor market issues, what do Designated Groups refer to?

    <p>Women, indigenous people, and individuals with disabilities</p> Signup and view all the answers

    How does a Differentiation business strategy aim to gain a competitive advantage according to the text?

    <p>By offering unique products or services through design or brand image</p> Signup and view all the answers

    Study Notes

    Human Resource Management Functions

    • Planning/forecasting, recruitment, training, performance, health & safety, empowerment, law, labour relations, and compensation/benefits are the main HRM functions.

    History of HRM

    • Early 1900s: Employees developed distrust in management.
    • 1900s: HR was non-existent.
    • 1930s: Legislation was enacted for minimum wage, unemployment insurance, and union rights.
    • 1970s/1980s: Government began passing employment legislation focusing on human rights, wages, benefits, work conditions, and health/safety.
    • 1980s/1990s: Outsourcing operational HR activities became common.

    Strategic Plan

    • A company's overall plan to match internal strengths/weaknesses with external opportunities/threats.
    • Reinforces, adjusts, or redirects the organization's present culture, fostering values like customer focus, innovation, growth, and cooperation.
    • Helps identify the difference between "where we are today" and "where we want to be".

    Tools for Strategic Planning

    • Strategic map: summarizes each department's performance and contributes to strategic goals.
    • Balanced scorecard: a management system that leverages non-financial performance measurements with financial metrics.
    • Dashboard: a series of images, graphs, and charts showing company performance.

    HR Activities and Processes

    • Transactional/Operational: benefit administration, records, and employee services (65-75%).
    • Traditional/Tactical: recruitment, training, performance, compensation, and employee relations (15-30%).
    • Transformational/Strategic: knowledge management, cultural change, and management development (5-15%).

    Venture Teams

    • Composed of R&D, marketing, sales, manufacturing, engineering, and finance.
    • Innovation from projects leads to motivation and engagement.

    HR Problem Scenarios

    • Lack of research and development.
    • Greater cooperation among employees.
    • Identify, encourage, and financially support new ventures.
    • Expand demographic customer base.

    Canadian Employee Statistics

    • 18.6 billion employed.
    • 4% in the Primary sector (mining, agriculture, fishing, forestry).
    • 17% in the Secondary sector (manufacturing and construction).
    • 79% in the Tertiary/Service sector (public administration, personal/business services, finance, trade, utilities, transportation, and communication).

    Organizational Culture

    • Core, widely shared values, beliefs, and assumptions.
    • Communication, loyalty, consistency, and norms are key aspects.

    Environmental Influences on HRM

    • Labour market issues: changes to workforce composition (designated groups).
    • DEI (diversity, equity, and inclusion).
    • Designated groups: women, indigenous, disability.
    • Non-standard work: part-time, seasonal, freelance.
    • Mental health and hostile work conditions.
    • Flexibility and turnover.

    Economic Conditions

    • Supply and demand impact.
    • Technology: protecting data/privacy and AI - job loss.
    • Government: abiding laws impact employer-employee relationship.
    • Legislation: Bill 21 secularism.
    • Human rights (wage, vacation, overtime).
    • WCB - occupational health.
    • EI - employment insurance.

    Globalization and Environment

    • Managing a hypercompetitive global economy.
    • Sustaining corporate social responsibility.
    • Issues: global warming, sustainability, pollution, extinction, carbon footprint.
    • Social responsibility: impacts general public and profits, builds a brand, attracts and retains employees and customers.

    Evidence-Based HRM

    • Based on the use of data, facts, analytics, rigour, and research.
    • Actual measurements: surveys to track employee satisfaction.
    • Existing data: when program implemented.

    HR Structures

    • Cost leadership strategy: gain competitive advantage through lower costs and efficient low-cost production.
    • Differentiation business strategy: gain competitive advantage with unique product or service through design or brand image.

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    Description

    Test your knowledge of Human Resource Management functions such as planning, recruitment, training, and law, as well as the historical evolution of HR from the early 1900s to the present day.

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