Human Resource Management Chapter 6
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Questions and Answers

What is the process of finding possible candidates for a job or a function called?

Recruitment

Over-staffing is a desirable situation according to the text.

False

What is the purpose of the selection process in the context of staffing?

  • To evaluate performance
  • To convey seriousness to candidates (correct)
  • To ensure under-staffing
  • To promote all employees

    • Training and Development focus on providing opportunities for employee _______.

    <p>learning</p> Signup and view all the answers

    What is the staffing function of management concerned with?

    <p>Human resource management</p> Signup and view all the answers

    Staffing is considered an essential function of a manager.

    <p>True</p> Signup and view all the answers

    What is the main responsibility of all managers in an organization?

    <p>Recruitment, selection, and placing qualified people for efficient performance.</p> Signup and view all the answers

    Staffing is both a function of _____________

    <p>management</p> Signup and view all the answers

    Match the following staffing process stages with their descriptions:

    <p>Estimating Manpower Requirements = Translating the organization's manpower needs into specific job descriptions Recruitment = The process of searching for prospective employees and encouraging them to apply for jobs in the organization</p> Signup and view all the answers

    Define staffing.

    <p>Staffing is the process of searching for prospective employees and stimulating them to apply for jobs in an organization.</p> Signup and view all the answers

    What are the two sources of recruitment mentioned in the text?

    <p>Internal and External</p> Signup and view all the answers

    Internal recruitment involves ________ and ________ as important sources.

    <p>transfers, promotions</p> Signup and view all the answers

    Direct recruitment involves placing a notice outside the premises of the organization.

    <p>True</p> Signup and view all the answers

    What is the management function that involves filling and keeping positions in an organization structure?

    <p>Staffing</p> Signup and view all the answers

    What are some benefits of proper staffing to an organization?

    <p>Improving job satisfaction and morale of employees</p> Signup and view all the answers

    Staffing is considered less important due to the decreasing size of organizations.

    <p>False</p> Signup and view all the answers

    Staffing function ensures _________ of the human resources.

    <p>optimum utilization</p> Signup and view all the answers

    Match the human resource practice with its description:

    <p>Recruitment = Identifying workforce requirements and attracting candidates Training = Providing employees with necessary skills and knowledge Appraisal = Assessing employee performance and providing feedback Promotion = Advancing employees to higher-level positions based on merit</p> Signup and view all the answers

    What is the major merit of using external sources of recruitment?

    <p>Wider Choice</p> Signup and view all the answers

    What is one advantage of advertising vacancies for recruitment?

    <p>Increasing Response</p> Signup and view all the answers

    Using Employment Exchanges as a source of recruitment is required by law in all cases.

    <p>False</p> Signup and view all the answers

    Labour contractors maintain close contacts with _______, providing unskilled workers at short notice.

    <p>labourers</p> Signup and view all the answers

    Match the recruitment source with its description:

    <p>Campus Recruitment = Popular source of recruitment for technical, professional, and organizations Recommendations of Employees = Introduced by present employees, friends, or relatives Web Publishing = Utilizing internet as a source of recruitment Labour Contractors = Maintaining close contact with labourers to provide workers</p> Signup and view all the answers

    What do Off-the-Job methods refer to?

    <p>Methods used away from the workplace</p> Signup and view all the answers

    What is the method where the trainee works directly with a senior manager?

    <p>Internship Training</p> Signup and view all the answers

    Computer Modelling is conducted in real work environments.

    <p>False</p> Signup and view all the answers

    Vestibule Training involves employees learning their jobs on the __________ they will be using.

    <p>equipment</p> Signup and view all the answers

    Match the following personnel management terms with their meanings:

    <p>Recruitment = Process of finding prospective employees Selection = Choosing from among prospective candidates Training = Facilitating employee learning Orientation = Introducing selected employees to the rules and policies</p> Signup and view all the answers

    What is an indicator of a person's learning ability or the ability to make decisions and judgments?

    <p>Intelligence tests</p> Signup and view all the answers

    Personality tests provide clues to a person's emotions, reactions, maturity, and value system, probing the overall personality, which is difficult to design and implement.

    <p>Person's value system</p> Signup and view all the answers

    Employment interviews are conducted to evaluate the interviewer's suitability for the job.

    <p>False</p> Signup and view all the answers

    What is the purpose of the reference and background checks in the selection process?

    <p>Verify information</p> Signup and view all the answers

    Match the following steps in the selection process with their descriptions:

    <p>Job Offer = Next step after passing previous hurdles Medical Examination = Required before job offer is made Contract of Employment = Documents needed after candidate accepts offer</p> Signup and view all the answers

    What are the typical headings that should be included in a written contract of employment?

    <p>Job Title, Duties, Responsibilities, Date when continuous employment starts, Rates of Pay, Allowances, Sickness, Grievance Procedure, Disciplinary Procedure, Hours of Work, Leave Rules, Termination of Employment</p> Signup and view all the answers

    Which of the following are benefits of training and development to an organization?

    <p>Increased profits</p> Signup and view all the answers

    Training and education are distinct terms.

    <p>True</p> Signup and view all the answers

    Apprenticeship programmes put the trainee under the guidance of a __________ worker.

    <p>master</p> Signup and view all the answers

    Match the following training methods with their descriptions:

    <p>Apprenticeship Programmes = Put trainees under the guidance of master workers On the Job Methods = Designed to acquire skills while working</p> Signup and view all the answers

    What are the two important sources of internal recruitment?

    <p>Transfers and Promotions</p> Signup and view all the answers

    Which of the following is NOT a commonly used external source of recruitment?

    <p>Trade Test</p> Signup and view all the answers

    Define Training in the context of employee development.

    <p>Training is any process by which the aptitudes, skills and abilities of employees to perform specific jobs are increased.</p> Signup and view all the answers

    In the process of selection, ____________ are tests like Intelligence Tests, Aptitude Test, Personality Tests, and more.

    <p>Selection Tests</p> Signup and view all the answers

    Match the following training methods with their categories:

    <p>On-the-Job methods = Training that occurs within the actual work environment Off-the-Job methods = Training that takes place outside the actual work environment</p> Signup and view all the answers

    Study Notes

    Importance of Staffing

    • Staffing is the management function of filling and keeping filled the positions in the organisation structure
    • It is a continuous process in an existing enterprise, new jobs may be created, and some employees may leave

    Meaning of Staffing

    • Staffing is ‘putting people to jobs’
    • It begins with workforce planning and includes recruitment, selection, training, development, promotion, compensation, and performance appraisal of workforce

    Importance of Human Resources

    • Human resources are the most important asset of an organisation
    • The ability of an organisation to achieve its goals depends upon the quality of its human resources

    Staffing Function

    • Staffing function deals with the human element of management
    • It is a generic function of management
    • The success of an organisation in achieving its goals is determined to a great extent on the competence, motivation, and performance of its human resource

    Objectives of Staffing

    • To ensure the continuous survival and growth of the enterprise through succession planning for managers
    • To make for higher performance by putting the right person on the right job
    • To help in discovering and obtaining competent personnel for various jobs
    • To prevent underutilisation of personnel and high labour costs
    • To ensure optimum utilisation of human resources
    • To improve job satisfaction and morale of employees through objective assessment and fair reward for their contribution

    Human Resource Management

    • Human resource management has replaced the traditional concept of labour welfare and personnel management

    • It includes many specialised activities and duties such as recruitment, analysing jobs, developing compensation and incentive plans, training and development of employees, maintaining labour relations and union management relations, and handling grievances and complaints### Staffing Process

    • The staffing process involves understanding manpower requirements, recruitment, selection, placement, training and development, performance appraisal, promotion, and compensation.

    • It is essential to understand the type of manpower required, not just the number of persons needed.

    • Understanding manpower requirements involves workload analysis (to determine the number and types of human resources needed) and workforce analysis (to determine the number and type available).

    Recruitment

    • Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in an organisation.
    • It involves identifying sources of labour supply, assessing their validity, choosing the most suitable source, and attracting potential employees with the necessary characteristics or qualifications.
    • Sources of recruitment can be internal (transfers, promotions) or external (advertising, job centers, etc.).

    Selection

    • Selection is the process of choosing from among the pool of prospective job candidates developed during the recruitment stage.
    • The rigour of the selection process ensures that the organisation gets the best among the available candidates and enhances the self-esteem and prestige of those selected.

    Placement and Orientation

    • Placement refers to the employee occupying the position or post for which they have been selected.
    • Orientation involves introducing the selected employee to other employees, familiarising them with the rules and policies of the organisation, and providing them with the necessary information to perform their job.

    Training and Development

    • Training and development involves providing opportunities for employees to learn and grow, strengthening their competencies, and contributing to organisational effectiveness and efficiency.
    • It enables employees to rise to the top and facilitates career advancement.

    Performance Appraisal

    • Performance appraisal involves evaluating an employee's current and/or past performance against certain predetermined standards.
    • It provides feedback to the employee on their performance and helps them to know what the standards are.

    Promotion and Career Planning

    • Promotions refer to being placed in positions of increased responsibility, usually meaning more pay, responsibility, and job satisfaction.
    • Managers need to design activities to serve employees' long-term interests, encourage them to grow, and realise their full potential.

    Compensation

    • Compensation refers to all forms of pay or rewards going to employees, including direct financial payments (wages, salaries, bonuses, incentives) and indirect payments (employer-paid insurance, vacations).
    • It needs to be determined based on the worth of the job, considering factors such as supply and demand, labour market conditions, legal and political considerations, company policy, and human resource planning.### Job Transfers and Internal Recruitment
    • Job transfers can motivate employees to improve their performance and avoid termination
    • Transfers can be used for training employees and preparing them for higher jobs
    • Internal recruitment simplifies the process of selection and placement
    • Promoting employees from lower jobs can improve motivation, loyalty, and satisfaction
    • Limitations of internal recruitment include:
      • Reducing the scope for induction of fresh talent
      • Causing employees to become lethargic if they are sure of promotions
      • Hampering the spirit of competition among employees
      • Being unable to fill all vacancies from internal sources

    External Sources of Recruitment

    • External sources of recruitment include:
      • Direct recruitment
      • Casual callers
      • Advertisement
      • Employment exchange
      • Placement agencies and management consultants
      • Campus recruitment
      • Web publishing
      • Labour contractors
    • Merits of external sources include:
      • Attracting qualified and trained personnel
      • Providing a wider choice of candidates
      • Bringing fresh talent into the organisation
      • Encouraging a competitive spirit among employees
    • Limitations of external sources include:
      • Being a lengthy and costly process
      • Causing dissatisfaction among existing employees

    Selection Process

    • The selection process involves identifying and choosing the best person out of a number of prospective candidates
    • Steps in the selection process include:
      • Preliminary screening
      • Employment tests and interviews
      • Elimination of candidates at each stage
    • Limitations of selection process include:
      • Dissatisfaction among existing employees
      • Being a time-consuming and costly process

    Employee Referrals

    • Employee referrals are becoming an established method to hire quality lateral talent
    • Companies are using technology platforms to build a steady talent pipeline through referrals
    • Referrals are the top source of quality hires, with nearly 55% of talent leaders seeing employee referral programmes as the top source of quality hire
    • Top companies such as Infosys, Coca-Cola, and Deloitte are reporting that over 40% of their hires come through referrals

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    Description

    This quiz covers the concepts of staffing and human resource management, with a focus on the importance of retaining valuable employees in an organization.

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