Podcast
Questions and Answers
Which of the following actions are part of the ground rules outlined in the training guide?
Which of the following actions are part of the ground rules outlined in the training guide?
- Multitasking between different projects.
- Active listening. (correct)
- Answering phone calls.
- Ignoring emails.
What should HRSS team do after a rehire candidate's onboarding process starts?
What should HRSS team do after a rehire candidate's onboarding process starts?
- Initiate a new job requisition.
- Delegate tasks based on the pre-boarding review.
- Skip the Employment Profile Selection step.
- Select the matching profile for rehire cases. (correct)
Which condition must be met for the EMSS to complete profile selection?
Which condition must be met for the EMSS to complete profile selection?
- The employee must have previously worked with the jockey club, and have a profile in Employee Central.
- The candidate must have previously worked with the jockey club.
- The employee must have previously worked with the jockey club, and have a profile in Employee Central with “Eligible to Rehire” field value as ‘Yes’. (correct)
- The employee can be a new applicant.
What should the EMSS team do after the success pop-up window appears in profile selection?
What should the EMSS team do after the success pop-up window appears in profile selection?
In situations when eligible rehire is marked as 'No', what steps should the operator take?
In situations when eligible rehire is marked as 'No', what steps should the operator take?
Why is it important that EMSS can accurately distinguish the old profile?
Why is it important that EMSS can accurately distinguish the old profile?
According to the training document, what is the purpose of logging into EMSS and accessing the candidate summary?
According to the training document, what is the purpose of logging into EMSS and accessing the candidate summary?
In the pre-employment screening process within EMSS, if the candidate passes their security check, what is the next required action?
In the pre-employment screening process within EMSS, if the candidate passes their security check, what is the next required action?
After EMSS confirms the Work Visa status, what action should they take?
After EMSS confirms the Work Visa status, what action should they take?
During the Onboarding process, after EMSS reviews New Hire Data, what is the impact of submitting the information?
During the Onboarding process, after EMSS reviews New Hire Data, what is the impact of submitting the information?
What is the purpose of the "Final Review" step during the Onboarding process?
What is the purpose of the "Final Review" step during the Onboarding process?
What steps are involved when there is data inconsistency found during Final Review in the system?
What steps are involved when there is data inconsistency found during Final Review in the system?
Where can the EMSS team check all the new hires' information in one place?
Where can the EMSS team check all the new hires' information in one place?
What is the purpose of indicating the 'work location' for new hires during onboarding?
What is the purpose of indicating the 'work location' for new hires during onboarding?
What actions are available for the Line Manager in the Write Welcome Message Task in the system?
What actions are available for the Line Manager in the Write Welcome Message Task in the system?
When assigning a buddy, which of the following is true?
When assigning a buddy, which of the following is true?
What are the steps for EMSS to complete Review New Hire Data step?
What are the steps for EMSS to complete Review New Hire Data step?
Which of the following options are a pre-requisite of Employee Profile Selection?
Which of the following options are a pre-requisite of Employee Profile Selection?
When a new hire triggers a rehire check because of having the same name and date of birth as a former employee what should EMSS do before proceeding?
When a new hire triggers a rehire check because of having the same name and date of birth as a former employee what should EMSS do before proceeding?
In SAP SuccessFactors, where should EMSS start to change a new hire's start date?
In SAP SuccessFactors, where should EMSS start to change a new hire's start date?
When can the Start Date be changed in the employee profile?
When can the Start Date be changed in the employee profile?
According to the training materials, what triggers the 'Action required for New Joiner' email?
According to the training materials, what triggers the 'Action required for New Joiner' email?
During 'New Hire Tasks' step on SAP SuccessFactors, which tasks can Line Managers delegate to another person?
During 'New Hire Tasks' step on SAP SuccessFactors, which tasks can Line Managers delegate to another person?
What happens after successful submission in New Hire task by EMSS?
What happens after successful submission in New Hire task by EMSS?
What actions is the system performing if the user clicks I'm Done?
What actions is the system performing if the user clicks I'm Done?
According to the training material, which of the following actions occur when the system shows you are Not Eligible for Rehire?
According to the training material, which of the following actions occur when the system shows you are Not Eligible for Rehire?
When starting New Hire or having Rehire process and trigger the rehire to have the data the same as others what must the manager do?
When starting New Hire or having Rehire process and trigger the rehire to have the data the same as others what must the manager do?
Why is the new information data required and important to start the New Hire Data?
Why is the new information data required and important to start the New Hire Data?
How is it possible to have the actions to check what is happening with the Rehire process?
How is it possible to have the actions to check what is happening with the Rehire process?
Which of the following represents a key consideration when managing the talent acquisition process?
Which of the following represents a key consideration when managing the talent acquisition process?
What action should HRSS take if a system identifies a new hire as potentially being a rehire?
What action should HRSS take if a system identifies a new hire as potentially being a rehire?
Once EMSS confirms the decision to onboard a candidate as a rehire, what is their next step?
Once EMSS confirms the decision to onboard a candidate as a rehire, what is their next step?
What does completing the 'Review Completed' step during the Final Review stage signify?
What does completing the 'Review Completed' step during the Final Review stage signify?
How should the HRSS team proceed if they find the employee’s eligibility marked as 'No' during the Employment Profile Selection?
How should the HRSS team proceed if they find the employee’s eligibility marked as 'No' during the Employment Profile Selection?
What action must be taken if a new hire's profile matches multiple records during the Rehire with New Employment process?
What action must be taken if a new hire's profile matches multiple records during the Rehire with New Employment process?
During the 'Review New Hire Data' step in onboarding, what is the EMSS team primarily responsible for?
During the 'Review New Hire Data' step in onboarding, what is the EMSS team primarily responsible for?
What is the correct procedure if the EMSS team has sent the Work Visa information to the candidate for completion?
What is the correct procedure if the EMSS team has sent the Work Visa information to the candidate for completion?
In the onboarding process, what should the EMSS team do to update candidate Status to Work Visa Completed?
In the onboarding process, what should the EMSS team do to update candidate Status to Work Visa Completed?
What is typically done after the EMSS reviews the sections information?
What is typically done after the EMSS reviews the sections information?
What actions are available through the 'Actions' tab on the New Hire Details page?
What actions are available through the 'Actions' tab on the New Hire Details page?
What should EMSS do if a new hire cannot proceed with the onboarding process?
What should EMSS do if a new hire cannot proceed with the onboarding process?
Which step comes after finishing Pre-Vetting?
Which step comes after finishing Pre-Vetting?
Under what scenario is the 'Action required for New Joiner' email sent to the line manager?
Under what scenario is the 'Action required for New Joiner' email sent to the line manager?
Why after the New Hires correct all the correction details, that are needed to the process must do again the data review?
Why after the New Hires correct all the correction details, that are needed to the process must do again the data review?
What happens after the 'Recruiter' selects 'Initiate Onboarding'?
What happens after the 'Recruiter' selects 'Initiate Onboarding'?
When managing the 'New Hire Tasks', what additional action can Line Managers or EMSS can do?
When managing the 'New Hire Tasks', what additional action can Line Managers or EMSS can do?
What is the primary reason for selecting 'Direct Hire or Re-hire' within Employee Central?
What is the primary reason for selecting 'Direct Hire or Re-hire' within Employee Central?
When can a new employee go to the orientation task list?
When can a new employee go to the orientation task list?
After a job requisition has been approved, what action does the recruiting team receive?
After a job requisition has been approved, what action does the recruiting team receive?
What are the main steps to start the Onboarding
What are the main steps to start the Onboarding
What is a key action in the 'Initiate Compensation Alignment’ stage?
What is a key action in the 'Initiate Compensation Alignment’ stage?
What is the next step after EMSS send the Work Visa information to new candidate by clicking 'I'm Done'?
What is the next step after EMSS send the Work Visa information to new candidate by clicking 'I'm Done'?
Why do Hiring Managers needs to complete the tasks what are in New Joiner email?
Why do Hiring Managers needs to complete the tasks what are in New Joiner email?
What is the method if a manager needs delegate the New Hire Task to other colleague?
What is the method if a manager needs delegate the New Hire Task to other colleague?
What action should EMSS take after initiating pre-hire?
What action should EMSS take after initiating pre-hire?
How will onboarding happen after the steps to do it?
How will onboarding happen after the steps to do it?
Why to be more accurate when need a target New Hire positioning?
Why to be more accurate when need a target New Hire positioning?
What is the next process or step if there is a no-show on the hiring day?
What is the next process or step if there is a no-show on the hiring day?
Why is necessary to have some data in Recruitment and other in EC?
Why is necessary to have some data in Recruitment and other in EC?
In the event of a start date change what is the approver flow?
In the event of a start date change what is the approver flow?
What does it mean to indicate the 'Preferred communication channel for Pegasus messages’?
What does it mean to indicate the 'Preferred communication channel for Pegasus messages’?
What should be done if a conflict is discovered after the transfer?
What should be done if a conflict is discovered after the transfer?
What would the HR Executive do to support the relocation if the job requisition requires it?
What would the HR Executive do to support the relocation if the job requisition requires it?
Which of the following actions does Endorse Job Requisition includes?
Which of the following actions does Endorse Job Requisition includes?
When initiating New Hire in Employee Central, what action follows after selecting 'Add New Employee'?
When initiating New Hire in Employee Central, what action follows after selecting 'Add New Employee'?
If "Eligible to Rehire" is indicated as 'No' during the employee profile selection, which action should the operator take?
If "Eligible to Rehire" is indicated as 'No' during the employee profile selection, which action should the operator take?
What does clicking the 'Data has been updated' window signify after submitting details on the Review New Hire Data page?
What does clicking the 'Data has been updated' window signify after submitting details on the Review New Hire Data page?
During onboarding following the Review New Hire Data step, what action triggers the Line Manager to receive the 'Action required for New Joiner' email?
During onboarding following the Review New Hire Data step, what action triggers the Line Manager to receive the 'Action required for New Joiner' email?
In the Work Visa process, after EMSS sends the Work Visa information to the candidate, what triggers the update of 'Candidate Status' to 'Work Visa Completed'?
In the Work Visa process, after EMSS sends the Work Visa information to the candidate, what triggers the update of 'Candidate Status' to 'Work Visa Completed'?
When would the HRSS team typically assign a buddy to a new hire during the Complete New Hire Tasks process?
When would the HRSS team typically assign a buddy to a new hire during the Complete New Hire Tasks process?
In Employee Central, what is indicated as a pre-requisite for Employment Profile Selection?
In Employee Central, what is indicated as a pre-requisite for Employment Profile Selection?
According to the training guide, what does the 'Final Review' step entail in the Onboarding process?
According to the training guide, what does the 'Final Review' step entail in the Onboarding process?
How can EMSS refine their search for a new hire record within the Onboarding Dashboard for the 'Review New Hire Data' step?
How can EMSS refine their search for a new hire record within the Onboarding Dashboard for the 'Review New Hire Data' step?
What happens if the Recruiting Eligibility is marked as no when onboarding a Rehire?
What happens if the Recruiting Eligibility is marked as no when onboarding a Rehire?
How can one determine which matching employee record to choose in the “Profile Match Verification” screen?
How can one determine which matching employee record to choose in the “Profile Match Verification” screen?
During the 'Checklist' task (optional), after adding all the items, what can EMSS do?
During the 'Checklist' task (optional), after adding all the items, what can EMSS do?
What is the initial step HRSS should take when handling a potential promotion within the organization?
What is the initial step HRSS should take when handling a potential promotion within the organization?
From the Home Page of Pegasus, where should a user proceed in support resources to generate a contract?
From the Home Page of Pegasus, where should a user proceed in support resources to generate a contract?
What is the function of the 'Insert Token' action in completing the Write Welcome Message task?
What is the function of the 'Insert Token' action in completing the Write Welcome Message task?
In Employee Central, after the job information has been updated, what action follows checking and confirming this update?
In Employee Central, after the job information has been updated, what action follows checking and confirming this update?
When should an EMSS can initiate a cancellation of onboarding process in Employee Central?
When should an EMSS can initiate a cancellation of onboarding process in Employee Central?
Flashcards
Employment Profile Selection
Employment Profile Selection
Verifies employee profile, offers rehire options, and allows acceptance of rehire in Employee Central
Review New Hire Data
Review New Hire Data
Overviews data flown from Recruitment, including personal, job, and compensation details. Allows addition or editing of fields.
Complete New Hire Tasks
Complete New Hire Tasks
Onboarding checklist for Line Managers to complete, including welcome messages and buddy assignments.
Final Review
Final Review
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I'm Done for EMSS
I'm Done for EMSS
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Pre-employment Screening in recruiting
Pre-employment Screening in recruiting
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Recruit Date Correction
Recruit Date Correction
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Change Job and Compensation Info
Change Job and Compensation Info
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cancel Onboarding process
cancel Onboarding process
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Process for Rehiring Process
Process for Rehiring Process
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Steps to screen candidates
Steps to screen candidates
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Job requisition
Job requisition
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Demotion
Demotion
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Study Notes
- Hrss offers a training guide to understanding Pegasus for the HRSS Executive Matters Team in April 2025.
Ground Rules
- Active Listening, Mute your phone, No Email and Active Participation are the ground rules to be followed.
Agenda
- The HRSS executive training includes discussion of:
- Overall Onboarding, Preboarding, Personnel Management, Hire / Rehire, and Termination Management.
Processes Covered
- The training covers processes within Employee Central, Recruiting, and Onboarding modules of SuccessFactors.
- The lifecycle spans from Hire to Retire.
Recruiting
- The recruiting process begins with creating a job requisition and continues to assessing candidate
- Security vetting and compensation alignment are important steps.
- The process concludes with onboarding and job requisition management.
Pre-employment Screening
- EMSS downloads the signed security vetting document and sends it to the S&I team
- Pre-employment screening status is updated within the system.
- Reports are uploaded and generated for candidate review
Perform Pre-Hire Due Diligence
- After the EMSS confirms work visa status, the Work Visa Status field is manually updated.
- Update Candidate status when Work Visa is completed.
Onboarding for Executives
- Rehire Check (Rehire cases only), Review new hire data, Personal data collection and new hire tasks are essential for onboarding executives.
- The final parts consist of:
- A final review, a start date, and a cancellation if needed.
- Concluding with a survey or learning courses.
Steps for EMSS
- Rehire Check is available on rehire cases, it starts with "Employment Profile Selection" to determine the candidate's eligibility.
- Review New Hire, and start the "Review New Hire Data", reviewing all applicable sections and click "Submit".
- After completing the confirmation, click "Review Completed.
- The tasks' content are filled in and submitted.
- Search for Recruit Date Correction and proceed
- Select employee for date correction and save
- You can then Submit, and wait for approver
- The onboarding and new hire are cancelled.
- You start by going to "Onboarding" from main menu.
Exceptional Rehire Cases
- Choose "New Employment",
- The onboarding task must be initiated for a candidate from Recruiting
- The task is assigned to the EMSS team only if the new hire is indentified as a Rehire by Pegasus platform
Review of New Hire Data
- After onboarding for external hires and employee selection, it is assigned to EMSS
- Then EMSS will receive an email that new hire data can be reviewed.
- Review the biographical information, personal information etc
Reviewing & Submitting the new data
- In review new Hire data, EMSS accesses info in Recruiting to see sections regarding personal data and employment data
- EMSS clicks the "Continue" until all data is reviewed
- They click blue Submit button to enter, and a pop up will appear confirming the date.
Updating Security Vetting Status
- Security Vetting] EMSS to download file, and you send downloaded file to S&I from Candidate Application
- If pre-employment screening is system to check, this file would need to be upload applicable
- EMSS to generate report for review candidate, to complete pre-employment screening status
Tasks and Action for Hiring Manager
- Complete these task by navigating to the home page
- Look for complete New Recruit Tasks from Homepage list.
Start date change
- Start Date can be updated in Recruitment in the initial stage.
- The updates happen in EC, completed once onboarding is completed
Cancel Onboarding
- Cancellation occurs when a new hire rejects the employment or if company choses to retract their offer.
- When cancelling is done, all processes will have effectively stop and related tasks in SuccessFactors are all ceased.
Accessing and action for hiring manager tasks
- Acess task the Onboarding module from the main menu for example "write welcome message"
Personnel Changes
- Managing this with HRSS' Pegasus platform includes tasks such as hire/rehire, promoting staff, transfers and contract changes
Initiate New Hire EC
- Maintain basic data, name and national ID details.
Adding Photo, and Address
- Maintain the photo, add and/or upload the address.
Maintain Emergency contact & Dependents
- Maintain details for the emergency contact and dependents.
Bank Details
- Add and check bank/beneficiary information
Job info
- Add and check job information and compensation information
Work Permit and More
- Add and check attachments and more compensation
Maintaing Previous Work Experience
- Maintain previous work experience information
Maintain Education Information
- Maintain education information and qualifications
Maintain Language Information
- Maintain any language certifications or special information
Maintain Benefit medical Plans
- Maintain all medical information that pertain to any of the medical benefit plans
What is Needed For The Full Process
- Maintain the benefits, check any previous history, check legal information, add legal requirements, submit and maintain record
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