HRM Module 7-8: Recruitment and Delegation
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HRM Module 7-8: Recruitment and Delegation

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Questions and Answers

What does SMART stand for in the Goal-Setting Theory?

Specific, Measurable, Achievable, Relevant, Timely

Which theory states that a person attempting to reach a goal will be less motivated if they deem it impossible or without rewarding consequences?

Expectancy Theory

Power - needs individuals don’t like to lose and can be motivated by the chance to gain more ________.

authority

Internal communication involves exchanging information and messages within a business.

<p>True</p> Signup and view all the answers

Match the following facets of ethics with their descriptions:

<p>Meta-ethics = Concerned with determining whether a given subject or item is morally right or wrong Normative or Prescriptive Ethics = Ethical beliefs that govern how individuals should act and behave in society Descriptive Ethics = Deals with observing patterns of events and drawing broad judgments based on observations Applied Ethics = Used in domains of work and living to determine if a particular purpose is morally right</p> Signup and view all the answers

What does recruitment involve?

<p>Identifying, selecting, and hiring employees</p> Signup and view all the answers

Internal recruitment takes place outside the organization.

<p>False</p> Signup and view all the answers

What is delegation?

<p>Delegation is the process of distributing and entrusting work and responsibilities to another person.</p> Signup and view all the answers

Delegation involves the transfer of authority to perform the assigned duty by the ______________.

<p>team member</p> Signup and view all the answers

Match the leadership capacities with their descriptions:

<p>Self-awareness = Knowing yourself well enough to know what you want and who you are. Self-management = Managing your own emotions and behaviors effectively. Social awareness = Being aware of others’ feelings and perspectives. Relationship management = Building relationships with others.</p> Signup and view all the answers

What does Maslow's Hierarchy of Needs describe?

<p>A hierarchy of human needs</p> Signup and view all the answers

Study Notes

Module 7-8: Recruitment and Delegation

  • Recruitment:
    • Refers to identifying, attracting, interviewing, selecting, hiring, and onboarding employees.
    • Internal Recruitment: recruitment that takes place within the organization, including internal job postings, promotions, transfers, and re-employment of ex-employees.
    • External Recruitment: sourcing candidates from outside the organization, including employment agencies, employment exchanges, and advertisements.
  • Delegation:
    • Involves assigning a broad area of responsibility to an individual or group.
    • Types of Delegation:
      • Formal Delegation: involves a structured process of assigning tasks and responsibilities within an organization.
      • Informal Delegation: is less structured and may happen through verbal communication or informal arrangements.
      • Top to Bottom Delegation: involves delegating tasks and responsibilities from senior management to lower levels of the organization.
      • Bottom to Top Delegation: involves delegating tasks and responsibilities from lower levels of the organization to senior management.
      • Lateral Delegation: involves delegating tasks and responsibilities between peers or colleagues at the same level of the organization.

Module 9-10: Leadership

  • Leadership:
    • Is the process of influencing others to achieve goals.
    • Leadership Process:
      • Involves leaders and team members working together to achieve goals.
      • Leadership Emergence: leaders emerge through their experiences rather than formal training or experience.
  • Leadership Capacities:
    • Self-awareness: knowing oneself well enough to know what one wants and who one is.
    • Self-management: managing one's own emotions and behaviors effectively.
    • Social awareness: being aware of others' feelings and perspectives.
    • Relationship management: building relationships with others.

Module 11-12: Motivation

  • Motivation:
    • Is the process that initiates, guides, and maintains goal-oriented behaviors.
    • Intensity: refers to how hard a person tries to achieve their goals.
    • Direction: refers to the area to which an individual focuses their efforts.
  • Theories of Motivation:
    • Content Theory: refers to what a person needs in their life (their content), and these are often called need-based theories.
    • Process Theory: relates to a person's behaviors and psychological processes.

Module 13: Communication

  • Communication:
    • Is the process of exchanging information and ideas between individuals or groups.
    • Types of Communication:
      • Formal Communication: exchanging official information between two or more people within the same organization, following predefined rules and using official channels of communication.
      • Informal Communication: exchanging information, either oral or written, that doesn't fall within the traditional structures, methods, or hierarchies of the business.
    • Direction of Communication:
      • Upward Communication: occurs when staff communicate with higher-ranking officials, such as an employee speaking with their manager.
      • Downward Communication: occurs when an employee is communicating with staff below them in the organizational structure.
      • Horizontal Communication: occurs between two employees on the same level of the company hierarchy.

Module 14-16: Ethics and Social Responsibility

  • Ethics:
    • Refers to well-founded standards of right and wrong that prescribe what humans ought to do.
    • Business Ethics: moral principles, policies, and values that govern the way companies and individuals engage in business activity.
  • Social Responsibility:
    • Refers to a company's duty to society beyond its economic and legal obligations.
    • Types of CSR:
      • Environmental Responsibility: taking active measures to promote sustainability and natural conservation.
      • Ethical Responsibility: setting operational policies that are fair and ensure equal opportunities for all employees.
      • Philanthropy: donating a portion of one's wealth to an environmental or social cause.

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Description

This quiz covers the concepts of recruitment and delegation in Human Resource Management, including internal and external recruitment methods. Test your knowledge of the recruitment process and delegation techniques.

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