Human Resource Management: Recruitment Process

Hiring Process in Organizations

• The human resource department or talent acquisition team is responsible for finding suitable candidates for open positions in an organization.
• As a future manager, it is essential to understand the hiring process to ensure efficiency and accuracy in finding the right person for the position.

Factors to Consider When Hiring

• Identify the requirements needed for the position.
• Study the needs of the department.
• Analyze the workforce need to complete the existing team to meet the department's goals.
• Consider forming a team for the long run to avoid repetitive hiring processes.

Tourism and Hospitality Industry Specifics

• Educational attainment, physical features, and skills are essential factors in the hiring process.
• Organizations seek employees with the ability to provide excellent guest service.
• Applicants should possess the right attitude and character, including friendliness, grace under pressure, integrity, and a willingness to go the extra mile.

Employee Appreciation and Retention

• Employees who perform well are appreciated and loved by organizations.
• Organizations desire to have many employees with similar qualities.

Recruitment Strategies

• Clearly market or advertise the brand's values to internal customers from the beginning of the hiring process.
• Create a clear written description to address job-specific requirements and familiarize potential employees with the organization's values and mission.

Internal Hiring

• Generate profile matching requirements for the position.
• Leverage abilities and talent of existing top performers.
• Internal hiring is often favored by organizations due to its advantages, including:
  • Accurate and easily accessible information about internal applicants.
  • Previous evaluations of employees' performance, work, ethics, and habits.
  • Limited information from external candidates can lead to hiring mistakes.
  • Internal applicants' desire to stay and improve can be beneficial, demonstrating loyalty and a desire to move up the hierarchy.
  • Fairness of the company, as internal hiring involves selecting competent candidates from within the company.
  • Knowledge and experience within the organization, as employees are familiar with the organization's functions, values, and culture.