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Questions and Answers

The physical structure of a hotel must be maintained and nurtured just like the people inside.

Engineering

The myriad systems within a hotel, including electrical, ventilation, heating/cooling, water, phone, computer, and others, must be continually checked and The dispensation of these capital improvement funds, sometimes called

Ff and E funds

those goods that are easily replaced (e.g., bedspreads, drapery, wallpaper, etc.) must be changed or updated often;

Soft goods

sometimes referred to as case goods), or those goods that are associated with the infrastructure of the hotel.

<p>Hard goods</p> Signup and view all the answers

It is the responsibility of the human resources department to find and retain these people.

<p>Human resources</p> Signup and view all the answers

Flashcards

Engineering (in hotels)

Maintaining the physical structure and systems (electrical, ventilation, water, etc.) of a hotel.

FF and E Funds

Funds allocated for capital improvements and easily replaceable items in a hotel.

Soft Goods (in hotels)

Easily replaceable items such as bedspreads, drapery, and wallpaper that need frequent updates.

Hard Goods (in hotels)

Goods associated with the infrastructure of the hotel, sometimes referred to as case goods.

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Human Resources (in hotels)

The department responsible for recruiting, hiring, and retaining hotel staff.

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