Podcast
Questions and Answers
What is the primary purpose of the Electronic Communications Guidelines within the Hoffman Estates Fire Department?
What is the primary purpose of the Electronic Communications Guidelines within the Hoffman Estates Fire Department?
- To establish a set of policies and guidelines for electronic devices used within the department (correct)
- To establish a set of policies for emergency incident responses
- To train personnel on computerized reports
- To implement a new software for reporting emergency incidents
What type of report is required to be completed for all EMS incidents dealing with patient care?
What type of report is required to be completed for all EMS incidents dealing with patient care?
- EMS incident report
- NFIRS report
- PCR report (correct)
- Emergency response report
Who is authorized to waive the requirement to complete a NFIRS report before the end of the shift?
Who is authorized to waive the requirement to complete a NFIRS report before the end of the shift?
- Shift commander (correct)
- Any officer on duty
- Fire Chief
- Department Administrator
What is the purpose of completing a NFIRS report?
What is the purpose of completing a NFIRS report?
What law governs the disclosure of Village records created through electronic communication systems?
What law governs the disclosure of Village records created through electronic communication systems?
Who is the approving authority for the Electronic Communications Guidelines?
Who is the approving authority for the Electronic Communications Guidelines?
How often will the Electronic Communications Guidelines be re-evaluated?
How often will the Electronic Communications Guidelines be re-evaluated?
What is the effective date of the Electronic Communications Guidelines?
What is the effective date of the Electronic Communications Guidelines?
What is the primary purpose of using electronic communication systems in the Village of Hoffman Estates?
What is the primary purpose of using electronic communication systems in the Village of Hoffman Estates?
What is the primary reason for conducting periodic checks on all computers?
What is the primary reason for conducting periodic checks on all computers?
Who determines the archiving of captured video in the Village?
Who determines the archiving of captured video in the Village?
What is the minimum frequency for changing passwords?
What is the minimum frequency for changing passwords?
What is the consequence of intentionally misusing the internet in the Village?
What is the consequence of intentionally misusing the internet in the Village?
What kind of materials is the Village prohibited from using its electronic communication systems for?
What kind of materials is the Village prohibited from using its electronic communication systems for?
Who is responsible for backing up Department computer programs?
Who is responsible for backing up Department computer programs?
What is the intent of capturing video in the Village?
What is the intent of capturing video in the Village?
What is the justification for limiting personnel's personal electronic device usage during working hours?
What is the justification for limiting personnel's personal electronic device usage during working hours?
What is the status of internet access and use in the Village?
What is the status of internet access and use in the Village?
What happens to non-authorized software found on Village-owned computers?
What happens to non-authorized software found on Village-owned computers?
What is the expected behavior of users when utilizing electronic communication systems in the Village?
What is the expected behavior of users when utilizing electronic communication systems in the Village?
What should personnel do to prevent data loss in case of a hard drive failure?
What should personnel do to prevent data loss in case of a hard drive failure?
Why is it important to properly license and register software?
Why is it important to properly license and register software?
What is the scope of electronic communication systems utilized by the Village of Hoffman Estates?
What is the scope of electronic communication systems utilized by the Village of Hoffman Estates?
What is the consequence of not backing up important data?
What is the consequence of not backing up important data?
What is the recommended frequency for personnel to check their memos?
What is the recommended frequency for personnel to check their memos?
What is the purpose of archiving memos of interest?
What is the purpose of archiving memos of interest?
What type of tone is expected in emails sent on the Village's email memo system?
What type of tone is expected in emails sent on the Village's email memo system?
Where should PCR reports be completed for ambulance calls?
Where should PCR reports be completed for ambulance calls?
What is the recommended time frame for purging memos?
What is the recommended time frame for purging memos?
When is a new password required to be entered?
When is a new password required to be entered?
Study Notes
Electronic Communications Guidelines
Purpose
- To establish policies and guidelines for electronic devices within the Hoffman Estates Fire Department
- To ensure consistency with computerized reports within the Fire Department
Policy
- The Village's information technology systems, equipment, and communication capabilities are the property of the Village
- All information and messages created, sent, received, accessed, or stored through these systems constitute official Village records
- The Village utilizes a range of electronic communication systems, including telephones, cell-phones, pagers, voice mail, copiers, facsimiles, networks, computers, PDA's, peripheral devices, software, or other video capturing devices, electronic mail, and the internet
- The primary use of these systems is to conduct Village business
- Users are responsible for utilizing systems in an ethical, professional, and respectful manner
Responsibilities
- All personnel are encouraged to save and back-up important data to the network drive on a daily basis
- Personnel should change their passwords every 90 days to prevent common knowledge of their passwords
- All personnel will have access to the Village's e-mail and be able to send mail and documents to other users
- Personnel are to check their memos once per duty day and archive memos of interest, including purging memos after one year
- Company officers are responsible for completing computerized fire reports after every incident
- All ambulance calls requiring patient care or transport will have a separate PCR report completed at the hospital or station before the end of the shift
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Description
This quiz assesses knowledge of the Hoffman Estates Fire Department's Standard Operating Guidelines for Electronic Communications, effective January 1, 2022. It covers administrative procedures and NIMS compliance.
