Hoffman Estates Fire Department Administrative Guidelines

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Questions and Answers

What is the primary purpose of the Electronic Communications Guidelines within the Hoffman Estates Fire Department?

To establish a set of policies and guidelines for electronic devices used within the department (correct)

To establish a set of policies for emergency incident responses

To train personnel on computerized reports

To implement a new software for reporting emergency incidents

What type of report is required to be completed for all EMS incidents dealing with patient care?

EMS incident report

NFIRS report

PCR report (correct)

Emergency response report

Who is authorized to waive the requirement to complete a NFIRS report before the end of the shift?

Shift commander (correct)

Any officer on duty

Fire Chief

Department Administrator

What is the purpose of completing a NFIRS report?

To establish consistency with computerized reports Signup and view all the answers

What law governs the disclosure of Village records created through electronic communication systems?

Freedom of Information Act (FOIA) Signup and view all the answers

Who is the approving authority for the Electronic Communications Guidelines?

Fire Chief Signup and view all the answers

How often will the Electronic Communications Guidelines be re-evaluated?

Every 2 years, on January 1st Signup and view all the answers

What is the effective date of the Electronic Communications Guidelines?

January 1, 2022 Signup and view all the answers

What is the primary purpose of using electronic communication systems in the Village of Hoffman Estates?

To conduct the Village's business Signup and view all the answers

What is the primary reason for conducting periodic checks on all computers?

To remove non-authorized software and prevent copyright infringement Signup and view all the answers

Who determines the archiving of captured video in the Village?

The Deputy Fire Chief Signup and view all the answers

What is the minimum frequency for changing passwords?

Every 90 days Signup and view all the answers

What is the consequence of intentionally misusing the internet in the Village?

Termination of internet access rights and/or disciplinary action Signup and view all the answers

What kind of materials is the Village prohibited from using its electronic communication systems for?

Sexually explicit, defamatory, threatening, harassing, obscene, disruptive, profane, or otherwise objectionable materials Signup and view all the answers

Who is responsible for backing up Department computer programs?

Information Systems Signup and view all the answers

What is the intent of capturing video in the Village?

For training Signup and view all the answers

What is the justification for limiting personnel's personal electronic device usage during working hours?

To ensure personnel focus on essential and emergency matters Signup and view all the answers

What is the status of internet access and use in the Village?

A privilege Signup and view all the answers

What happens to non-authorized software found on Village-owned computers?

It is removed by Fire Administration Signup and view all the answers

What is the expected behavior of users when utilizing electronic communication systems in the Village?

Professional and respectful Signup and view all the answers

What should personnel do to prevent data loss in case of a hard drive failure?

Save and back-up data to the network drive daily Signup and view all the answers

Why is it important to properly license and register software?

To prevent copyright infringement Signup and view all the answers

What is the scope of electronic communication systems utilized by the Village of Hoffman Estates?

Includes telephones, cell-phones, pagers, voice mail, copiers, facsimiles, networks, computers, PDA’s, peripheral devices, software, or other video capturing devices, electronic mail and the internet Signup and view all the answers

What is the consequence of not backing up important data?

Data may be lost in case of a hard drive failure Signup and view all the answers

What is the recommended frequency for personnel to check their memos?

Once per duty day Signup and view all the answers

What is the purpose of archiving memos of interest?

To keep a record of important information Signup and view all the answers

What type of tone is expected in emails sent on the Village's email memo system?

Professional and business-like Signup and view all the answers

Where should PCR reports be completed for ambulance calls?

At the hospital or station (if a refusal) Signup and view all the answers

What is the recommended time frame for purging memos?

After 1 year Signup and view all the answers

When is a new password required to be entered?

When the computer requests it Signup and view all the answers

Study Notes

Electronic Communications Guidelines

Purpose

To establish policies and guidelines for electronic devices within the Hoffman Estates Fire Department
To ensure consistency with computerized reports within the Fire Department

Policy

The Village's information technology systems, equipment, and communication capabilities are the property of the Village
All information and messages created, sent, received, accessed, or stored through these systems constitute official Village records
The Village utilizes a range of electronic communication systems, including telephones, cell-phones, pagers, voice mail, copiers, facsimiles, networks, computers, PDA's, peripheral devices, software, or other video capturing devices, electronic mail, and the internet
The primary use of these systems is to conduct Village business
Users are responsible for utilizing systems in an ethical, professional, and respectful manner

Responsibilities

All personnel are encouraged to save and back-up important data to the network drive on a daily basis
Personnel should change their passwords every 90 days to prevent common knowledge of their passwords
All personnel will have access to the Village's e-mail and be able to send mail and documents to other users
Personnel are to check their memos once per duty day and archive memos of interest, including purging memos after one year
Company officers are responsible for completing computerized fire reports after every incident
All ambulance calls requiring patient care or transport will have a separate PCR report completed at the hospital or station before the end of the shift

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Description

This quiz assesses knowledge of the Hoffman Estates Fire Department's Standard Operating Guidelines for Electronic Communications, effective January 1, 2022. It covers administrative procedures and NIMS compliance.