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Questions and Answers
Who is responsible for conducting training classes on Department activities?
Who is responsible for conducting training classes on Department activities?
What certification must personnel maintain in relation to cardio-pulmonary resuscitation?
What certification must personnel maintain in relation to cardio-pulmonary resuscitation?
What are volunteer personnel encouraged to achieve beyond their base certification?
What are volunteer personnel encouraged to achieve beyond their base certification?
What is required for employed firefighters regarding their certifications?
What is required for employed firefighters regarding their certifications?
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What should personnel know about their areas of responsibility?
What should personnel know about their areas of responsibility?
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Who is expected to assume duties in the absence of designated officers?
Who is expected to assume duties in the absence of designated officers?
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Which of the following must personnel maintain regarding their personal vehicles?
Which of the following must personnel maintain regarding their personal vehicles?
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What is expected of personnel when qualifying for a higher rank?
What is expected of personnel when qualifying for a higher rank?
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What should personnel do if subpoenaed to testify on Department-related business?
What should personnel do if subpoenaed to testify on Department-related business?
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Who should be notified if personnel has a damage suit filed against them?
Who should be notified if personnel has a damage suit filed against them?
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What action is required when the National Colors pass while in uniform?
What action is required when the National Colors pass while in uniform?
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Under what circumstances can personnel be relieved of duty?
Under what circumstances can personnel be relieved of duty?
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What should personnel do to support the action of being relieved of duty?
What should personnel do to support the action of being relieved of duty?
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What is one primary duty of personnel when responding to requests for assistance from the public?
What is one primary duty of personnel when responding to requests for assistance from the public?
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What should personnel do if they receive a complaint from the public?
What should personnel do if they receive a complaint from the public?
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Which of the following reflects a responsibility of every Spring Fire Department personnel?
Which of the following reflects a responsibility of every Spring Fire Department personnel?
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How often should the guidelines related to attention to duty be reviewed?
How often should the guidelines related to attention to duty be reviewed?
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What action should personnel take if they are unsure about an assignment?
What action should personnel take if they are unsure about an assignment?
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What can be a consequence of violating the rules of attention to duty?
What can be a consequence of violating the rules of attention to duty?
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Which of the following actions is NOT aligned with the safety guidelines for personnel?
Which of the following actions is NOT aligned with the safety guidelines for personnel?
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In terms of written policies of the Spring Fire Department, what takes precedence?
In terms of written policies of the Spring Fire Department, what takes precedence?
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What should personnel do if they experience an injury on duty?
What should personnel do if they experience an injury on duty?
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How soon must a first report of injury form be submitted to Human Resources after an injury?
How soon must a first report of injury form be submitted to Human Resources after an injury?
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What identification must personnel carry while on duty?
What identification must personnel carry while on duty?
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What is required if personnel suspect someone of being intoxicated while on duty?
What is required if personnel suspect someone of being intoxicated while on duty?
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What should personnel do if they change their personal information?
What should personnel do if they change their personal information?
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What must personnel wear on emergency responses for identification?
What must personnel wear on emergency responses for identification?
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In the event of being exposed to a communicable disease, personnel must notify whom?
In the event of being exposed to a communicable disease, personnel must notify whom?
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What is expected of personnel if directed to provide statements in a departmental investigation?
What is expected of personnel if directed to provide statements in a departmental investigation?
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What is the primary duty of personnel when responding to requests for assistance from the public?
What is the primary duty of personnel when responding to requests for assistance from the public?
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What should personnel do if they encounter a complaint from the public?
What should personnel do if they encounter a complaint from the public?
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Which of the following actions demonstrates a commitment to safety as outlined in the guidelines?
Which of the following actions demonstrates a commitment to safety as outlined in the guidelines?
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What should personnel do if they are uncertain about the nature of an assignment?
What should personnel do if they are uncertain about the nature of an assignment?
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What is a possible consequence for personnel who violate the rules of attention to duty?
What is a possible consequence for personnel who violate the rules of attention to duty?
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What is required of all personnel in relation to the procedure on attention to duty?
What is required of all personnel in relation to the procedure on attention to duty?
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How often should the guidelines related to attention to duty be reviewed?
How often should the guidelines related to attention to duty be reviewed?
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Which of the following is NOT a responsibility of personnel under the attention to duty guidelines?
Which of the following is NOT a responsibility of personnel under the attention to duty guidelines?
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What is required of personnel who are subpoenaed to testify on Department-related business?
What is required of personnel who are subpoenaed to testify on Department-related business?
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When a damage suit is filed against personnel for an act performed in the line of duty, what is the first action they must take?
When a damage suit is filed against personnel for an act performed in the line of duty, what is the first action they must take?
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In regards to saluting the National Colors, what must personnel do when they are not in uniform?
In regards to saluting the National Colors, what must personnel do when they are not in uniform?
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Under which circumstances can personnel be relieved of duty by a supervisor?
Under which circumstances can personnel be relieved of duty by a supervisor?
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What must occur after personnel are relieved of duty under emergency circumstances?
What must occur after personnel are relieved of duty under emergency circumstances?
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What is required for personnel in relation to their CPR certification?
What is required for personnel in relation to their CPR certification?
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Which certifications must employed firefighters maintain?
Which certifications must employed firefighters maintain?
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Which of the following best describes the responsibilities of personnel during an emergency in the absence of designated officers?
Which of the following best describes the responsibilities of personnel during an emergency in the absence of designated officers?
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How should personnel respond when unsure about their assignments?
How should personnel respond when unsure about their assignments?
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What is a requirement regarding personal vehicles for personnel?
What is a requirement regarding personal vehicles for personnel?
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Which of the following statements about volunteer firefighter certifications is correct?
Which of the following statements about volunteer firefighter certifications is correct?
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What knowledge is essential for personnel regarding their districts?
What knowledge is essential for personnel regarding their districts?
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What is the expectation for personnel when qualifying for a higher rank?
What is the expectation for personnel when qualifying for a higher rank?
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What must personnel NOT do with their department badge?
What must personnel NOT do with their department badge?
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What is the immediate action for personnel if they sustain an injury on duty?
What is the immediate action for personnel if they sustain an injury on duty?
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Under what circumstances should personnel report exposure to a communicable disease?
Under what circumstances should personnel report exposure to a communicable disease?
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Which statement about carrying identification is correct for personnel?
Which statement about carrying identification is correct for personnel?
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What documentation is necessary after an injury occurs during duty?
What documentation is necessary after an injury occurs during duty?
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What action should personnel take concerning drug use or intoxication?
What action should personnel take concerning drug use or intoxication?
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What must personnel do before participating in a departmental investigation?
What must personnel do before participating in a departmental investigation?
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What is a requirement for personnel to maintain regarding changes in personal information?
What is a requirement for personnel to maintain regarding changes in personal information?
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What must personnel do immediately upon receiving a subpoena related to Department business?
What must personnel do immediately upon receiving a subpoena related to Department business?
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If personnel are relieved of duty for an emergency circumstance, what is required to support this action?
If personnel are relieved of duty for an emergency circumstance, what is required to support this action?
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Upon being subpoenaed to testify in court, what specific dress code must personnel adhere to?
Upon being subpoenaed to testify in court, what specific dress code must personnel adhere to?
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What is the first action personnel must take if they are involved in a damage suit related to their duties?
What is the first action personnel must take if they are involved in a damage suit related to their duties?
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What should personnel do when the National Colors pass while they are not in uniform?
What should personnel do when the National Colors pass while they are not in uniform?
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What action should personnel take upon receiving a complaint from the public?
What action should personnel take upon receiving a complaint from the public?
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Which best describes the term 'Duty to Render Assistance' as mentioned in the guidelines?
Which best describes the term 'Duty to Render Assistance' as mentioned in the guidelines?
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What is the consequence of violating the general rules of attention to duty?
What is the consequence of violating the general rules of attention to duty?
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In what scenario should personnel seek advice from their immediate supervisor?
In what scenario should personnel seek advice from their immediate supervisor?
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Which of the following responsibilities is NOT included in the attention to duty guidelines?
Which of the following responsibilities is NOT included in the attention to duty guidelines?
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What should personnel do to enhance their skills according to the guidelines?
What should personnel do to enhance their skills according to the guidelines?
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How often is it required for the Fire Chief or designee to review the attention to duty guidelines?
How often is it required for the Fire Chief or designee to review the attention to duty guidelines?
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What must personnel do if they are unclear about a specific assignment during duty?
What must personnel do if they are unclear about a specific assignment during duty?
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What is a requirement for volunteer personnel in relation to their firefighter certification?
What is a requirement for volunteer personnel in relation to their firefighter certification?
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What must employed firefighters maintain in addition to their Basic Structural Firefighter certification?
What must employed firefighters maintain in addition to their Basic Structural Firefighter certification?
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What should personnel do if their driver's license is suspended or revoked?
What should personnel do if their driver's license is suspended or revoked?
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When responding to an alarm, how should personnel determine their route?
When responding to an alarm, how should personnel determine their route?
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What role must the most senior personnel assume in emergencies and absence of any officer?
What role must the most senior personnel assume in emergencies and absence of any officer?
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Which statement regarding current CPR certification is correct for personnel?
Which statement regarding current CPR certification is correct for personnel?
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What requirement regarding vehicle registration applies to personnel?
What requirement regarding vehicle registration applies to personnel?
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What must personnel do to qualify for acting in a higher position?
What must personnel do to qualify for acting in a higher position?
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What should personnel do immediately upon changing their personal information?
What should personnel do immediately upon changing their personal information?
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What form of identification must personnel not use during emergency responses?
What form of identification must personnel not use during emergency responses?
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What is the time frame in which a first report of injury form must be submitted after an injury on duty?
What is the time frame in which a first report of injury form must be submitted after an injury on duty?
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Which action must personnel take if they suspect someone of misusing drugs while on duty?
Which action must personnel take if they suspect someone of misusing drugs while on duty?
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What is required of personnel if they are subpoenaed to testify in a departmental investigation?
What is required of personnel if they are subpoenaed to testify in a departmental investigation?
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Who should personnel notify if they feel they may have been exposed to a communicable disease?
Who should personnel notify if they feel they may have been exposed to a communicable disease?
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What action is required when an injury requires transport to the hospital?
What action is required when an injury requires transport to the hospital?
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How should personnel respond when directed to provide statements in a departmental investigation?
How should personnel respond when directed to provide statements in a departmental investigation?
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Study Notes
Spring Fire Department: General Rules of Attention to Duty
- Purpose: To establish clear guidelines for all Spring Fire Department personnel regarding their responsibilities and conduct
- Scope: Applicable to all Spring Fire Department personnel, including both volunteers and employed firefighters.
- Review: Annually reviewed by the Fire Chief or designee to ensure accuracy and relevance
- Duty to Render Assistance: Personnel must respond to public requests for assistance to the best of their ability. They should summon additional aid if necessary through the dispatcher, providing crucial information
- Safety: Personnel must prioritize safety by taking reasonable precautions to prevent injury or accidents to themselves, the public, other personnel, and property.
- Duty to Act on Complaints: Personnel are required to address public concerns and complaints promptly and efficiently. They shouldn't avoid responsibility or imply inattention. Complaints should be resolved at the station level, or escalated through the chain of command if necessary.
- Seeking Advice: Personnel who need clarification or guidance on assignments or procedures must seek advice from their immediate supervisor.
- Company Training: Personnel must participate actively in training programs to learn essential skills for performance in various situations. Training is coordinated by the training division, conducted by station officers, personnel, chief officers, or external agencies.
- CPR Certification: Personnel must hold a current CPR certification from the American Heart Association.
- Volunteer Firefighter Certifications: Volunteer personnel must maintain a firefighter certification through the State Fireman's and Fire Marshal's Association. They are encouraged to pursue higher certification levels from the State Fireman's and Fire Marshal's Association, the Texas Commission on Fire Protection, and the Texas Department of State Health Services.
- Employed Firefighter Certifications: Employed firefighters must hold a Basic Structural Firefighter certification or higher from the Texas Commission on Fire Protection (TCFP). They are also required to have an Emergency Medical Technician certification or higher from the Texas Department of State Health Services and adhere to all associated continuing education requirements for these certifications.
- Territory: Personnel should be familiar with the streets, block numbers, hydrant locations, and critical hazards in their districts. They should use the most direct route when responding to an alarm, considering traffic and road conditions.
- Acting in Higher Position: Personnel should be prepared to assume the duties of the next higher rank or position in emergencies or when needed by training and observing.
- In the Absence of Designated Officers: When an officer is absent, the immediate junior personnel should assume their duties. In emergencies, the most senior personnel present acts as the officer.
- Driver's License, Vehicle Registration, and Insurance: Personnel must have a valid Texas driver's license. They should immediately notify their supervisor if their license is suspended or revoked. They also require current vehicle registration and insurance coverage for personally owned vehicles.
- Change in Personal Information: Personnel must notify Human Resources and their supervisor about any alterations in personal information, such as address, phone number, or certification level.
- Identification: Personnel should carry a current Spring Fire Department I.D. card for identification as an employee/volunteer. They shouldn't use the department badge for this purpose. During emergency responses, they should wear department-issued gear for easy identification.
- Reporting Injuries: Personnel must notify their immediate supervisor about any injuries sustained during duty. A first report of injury form should be submitted to Human Resources within 24 hours. Chief Officers and Human Resources must be contacted for injuries requiring hospital transport or higher medical attention. This procedure should be aligned with SFD.061 Occupational Injury/Illness Policy.
- Communicable Disease, Drug Use, or Intoxication: Personnel must report any suspected cases of communicable disease, drug use, or intoxication while on duty to their immediate supervisor and Human Resources. Human Resources will inform relevant supervisors while maintaining HIPAA protections. Personnel who believe they might have been exposed to a communicable disease should promptly inform their supervisor, District Chief, and Human Resources.
- Testifying in Departmental Investigations: Personnel are expected to answer questions, provide statements, and share relevant materials during departmental investigations when instructed by a superior officer or supervisor.
- Subpoena, Department-related Business: Personnel who are subpoenaed to appear in court or to make a statement due to their knowledge of Department-related occurrences must immediately notify their District Chief. Personnel subpoenaed for Department-related matters should appear in dress uniform, maintaining a neat appearance.
- Lawsuits, Department-related Business: Any personnel facing a damage suit due to an act performed in the line of duty must promptly inform their District Chief. They should provide a copy of the complaint and a detailed account of the incident to both the District Chief and the Fire Chief.
- Saluting: Personnel should salute the National Colors and the National Anthem with the hand salute while in uniform. When not in uniform, they should stand at attention and remove headgear as the National Colors pass.
- Relieved of Duty: A supervisor or superior officer may relieve personnel of duty under emergency circumstances, such as intoxication, refusal to obey orders, or conduct detrimental to the Department's interests. Human Resources should be notified immediately, and the incident should be documented with a written complaint through the chain of command for investigation by Human Resources.
General Rules of Attention to Duty
- Spring Fire Department (SFD) has established general rules for all personnel regarding attention to duty.
- These rules ensure efficient functioning within the SFD and ensure personnel are prepared to serve the public effectively.
- Violations of these rules, regardless of rank, can result in disciplinary action, including termination.
- Written policies of SFD take precedence over these general rules.
Personnel Responsibilities
- All SFD personnel must be familiar with and adhere to these guidelines.
- Personnel should be attentive and take appropriate action when responding to requests for assistance from the public.
- Personnel have a duty to act on public complaints and should not avoid or disregard them.
- All complaints should be acknowledged and forwarded for further action, regardless of their perceived triviality.
- Personnel unsure about assignments should seek clarification from their supervisor.
Training and Certifications
- Personnel are responsible for acquiring the necessary skills for their roles through training.
- The training division coordinates training classes, with instruction provided by station officers, personnel, chief officers, or external agencies.
- All personnel must maintain current CPR certification from the American Heart Association.
- Volunteer personnel should maintain a firefighter certification through the State Fireman's and Fire Marshal's Association and strive for higher level certifications.
- Employed firefighters must maintain a Basic Structural Firefighter certification or higher from the Texas Commission on Fire Protection (TCFP).
- Employed firefighters must have an Emergency Medical Technician certification or higher from the Texas Department of State Health Services.
Operations and Communication
- Personnel must be familiar with their district's streets, block numbers, hydrant locations, and target hazards.
- When responding to alarms, personnel should use the most direct route, considering traffic and street conditions.
- Personnel should prepare themselves for assuming higher positions through training and observation.
- In the absence of designated officers, their immediate junior assumes their duties.
- The most senior personnel act as officer in emergencies when no other officers are available.
Personal Information and Identification
- Personnel must have a valid Texas driver's license and promptly inform their supervisor of any suspensions or revocations.
- Personnel are required to have current vehicle registration and insurance on personally owned vehicles.
- Any changes in personal information, such as address, phone number, or certification level, must be promptly reported to Human Resources and the immediate supervisor.
- Personnel must carry a current Spring Fire Department ID card for identification.
- Department badges are not to be used as a form of identification.
- Emergency responses require personnel to wear department-issued gear for identification.
Reporting Procedures
- Personnel must report all injuries sustained on duty to their supervisor as soon as possible, regardless of severity.
- A first report of injury form must be completed and submitted to Human Resources within 24 hours of the incident.
- Chief officers and Human Resources must be contacted if an injury requires hospital transport or higher levels of medical attention.
- Personnel must report any suspected cases of communicable disease, drug use, intoxication, or unconventional activities to their supervisor and Human Resources.
- Personnel who believe they may have been exposed to a communicable disease should promptly notify their supervisor, District Chief, and Human Resources.
Department-related Business
- Personnel are required to answer questions and provide statements or materials relevant to any departmental investigation when directed by a superior officer or supervisor.
- Personnel must notify their District Chief if summoned to court or requested to make a statement regarding events affecting the Department.
- Personnel subpoenaed to testify on department-related business should appear in dress uniform, neat in appearance, and adhere to department rules.
- Personnel with a damage suit filed against them due to an act performed in the line of duty must notify their District Chief and the Fire Chief, providing a copy of the complaint and a detailed account of the incident.
Conduct and Ethical Standards
- Personnel should salute the National Colors and the National Anthem with the hand salute while in uniform.
- When not in uniform, personnel should stand at attention and remove headgear when the National Colors pass.
- A supervisor or superior officer can relieve personnel of duty in emergency situations, such as intoxication, refusal to obey orders, or behavior detrimental to the Department's interests.
- Human Resources must be immediately notified of such actions, which should be documented with a written complaint through the chain of command for investigation.
Attention to Duty Guidelines
- All Spring Fire Department personnel are responsible for adhering to these guidelines.
- Violation of these guidelines may lead to disciplinary action, including termination.
- Specific written policies take precedence over these general guidelines.
- The Fire Chief or designee reviews these guidelines annually.
Key Guidelines
- Personnel must respond to requests for assistance from the public to the best of their ability.
- Personnel must use safety precautions to protect themselves, the public, other personnel, and property.
- Personnel must address public complaints and seek guidance from their supervisor if unsure about an assignment.
- All personnel must participate in training classes and maintain relevant certifications.
- Personnel must be familiar with their territory, including street names, hydrant locations, and target hazards.
- Personnel must be prepared to assume higher-level duties in emergencies.
- In the absence of a designated officer, the immediate junior or most senior personnel shall assume their duties.
- Personnel must possess a valid driver's license and maintain vehicle registration and insurance.
- Personnel must notify Human Resources and their supervisor of any changes in personal information, including certifications.
- Personnel must carry a Spring Fire Department I.D. card for identification.
- Personnel must report any injuries sustained while on duty.
- Personnel must report any suspicions of communicable diseases, drug use, or intoxication among colleagues.
- Personnel must cooperate with departmental investigations by answering questions, providing statements, and making material relevant to the investigation available.
- Personnel must notify their District Chief of any summons or requests to appear in court or make a statement related to departmental business.
- Personnel must notify their District Chief of any damage suits filed against them due to actions performed in the line of duty.
- Personnel must salute during the National Anthem and the passing of the National Colors.
- Personnel can be relieved of duty by a supervisor or superior officer in cases of emergency, such as intoxication or refusal to obey orders.
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Description
Test your knowledge of the Spring Fire Department's general rules regarding attention to duty. This quiz covers responsibilities, safety measures, and procedures for addressing public complaints, applicable to all personnel. Ensure you understand the critical aspects of conduct and response within the department.