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hotels are historically understood to have been the first type of lodging management association. As was reviewed earlier, the earliest lodgings were offered out of people's homes.

Owner operated

hotels are those where the owner has hired additional (nonfamily) personnel to help run the property. These hotels can be large or small. The overall management remains with the owner, but day-to-day operations can be in other hands.

Owner managed

are also not chain affiliated. In these hotels, the owner has no role in management or day-to-day operations. An independent group of managers are responsible to the owner for the hotel's performance.

Independent hotels

are independently owned hotels that affiliate themselves with a chain. In a franchise agreement, the owner (franchisee) pays a franchise fee to the chain (franchiser) in exchange for the rights to use their name.

<p>Franchised hotel</p> Signup and view all the answers

is the result of a product or service a hotel makes available to guests for a price. The size and scope of these sources can differ greatly from hotel to hotel.

<p>Revenue source</p> Signup and view all the answers

is traditionally the main product of any hotel. A hotel's primary purpose is to provide accommodations.

<p>Sleeping room</p> Signup and view all the answers

is defined as a food and beverage point of sale. Restaurants, bars, lounges, room service, and other outlets can provide a hotel with significant revenue sources.

<p>Outlet</p> Signup and view all the answers

source can be a hotel's business center, golf course, tennis center, audio/visual services, or gift shop.

<p>Ancillary revenue</p> Signup and view all the answers

determined by comparing the sales revenue versus the costs incurred in provicing a service or product.

<p>Profit margin</p> Signup and view all the answers

One must look at what it costs the hotel to keep a room up and running in refation to what that room is sold for to the average guest.

<p>Room cost</p> Signup and view all the answers

Flashcards

Owner operated

Hotels run by the owner without non-family staff.

Owner managed

Hotels managed by non-family staff, but ownership stays with the owner.

Independent hotels

Hotels without chain affiliation, solely managed by hired managers.

Franchised hotel

Independent hotels under a franchise agreement using a chain's name.

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Revenue source

Products or services provided to guests for a price.

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Sleeping room

The primary accommodation product of a hotel.

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Outlet

Food and beverage service areas in a hotel, contributing to revenue.

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Ancillary revenue

Additional services providing extra income for hotel, like golf or gift shop.

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Profit margin

Measure of profitability comparing sales revenue to costs.

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Room cost

Costs associated with keeping a hotel room ready for guests.

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